The cashier was great not only did she get me signed up for Sallys card which in fact ended up…read moresaving me money the same day but also I received a coupon for five dollars off my next purchase which almost essentially made my items free of charge thank you Sally's I will be returning!

I experienced one of the worst customer service interactions I have ever had at the Sally Beauty…read morestore on Mobile Highway today. The employee I dealt with, Victoria, showed a complete lack of empathy, professionalism, and concern for a customer issue that should have been handled with basic courtesy and common sense. I have worked in the service industry my entire career, so I understand policies and procedures. However, I was genuinely shocked by the way I was treated. Experiences like this are exactly why so many consumers are abandoning brick-and-mortar stores in favor of online shopping. On May 13, I purchased a curling iron from this Sally's location after Victoria herself recommended that particular product to me. On the morning of May 18 -- less than a week later -- I went to use the curling iron and the spring holding the iron together literally fell out. The product was clearly defective. Like many customers, I discarded the box and receipt after opening the item because I never imagined a brand-new curling iron would malfunction within days of purchase. I went back to the store, explained the situation to Victoria, and made it clear that I simply wanted to exchange the defective item. Her first question was whether I had purchased the service plan. I told her no. She immediately informed me that because I no longer had the box or receipt, there was "nothing" she could do for me. I explained that I had not anticipated the product failing so quickly, but there was absolutely no empathy or willingness to help. I left the store extremely frustrated, feeling like I had wasted over $40 on a product I barely got to use. Once I got home, I actually dug through my recycle bin and managed to recover both the original box and receipt. I returned to the store expecting the situation to finally be resolved. To my surprise, Victoria once again refused to help me -- this time claiming that because I had not purchased the service plan, she still could not exchange the item, even with the receipt and original packaging in hand. What made the experience even more frustrating was her attitude throughout both interactions. Each time I asked to speak with the manager, I was brushed off. During my first visit, Victoria told me the manager was "on the phone" and unavailable. During my second visit, she seemed almost pleased to inform me the manager had already left for the day and stated there was nothing she could do because she "didn't make the rules." I find it incredibly hard to believe that a defective product purchased less than a week ago -- with proof of purchase and original packaging -- could not be exchanged. If that truly is Sally Beauty's policy, then I genuinely worry about the future of brick-and-mortar retail. Had I purchased this item online, I likely would have had no issue returning or exchanging a defective product within days of purchase. What is most disappointing is that Victoria apparently believed refusing to help over a $40 purchase was worth losing a customer, future business, and the negative experience I will now share with others. Congratulations on that decision. At the end of the day, products can be defective. Manufacturing issues happen. What matters is how businesses choose to handle those situations and treat their customers. Victoria had every opportunity to show empathy, professionalism, and basic customer care. Instead, I was met with indifference and dismissiveness. To add insult to injury, when I asked for the store number so I could contact the manager the following day, Victoria smugly told me to "Google it." That response alone said everything I needed to know about how little my business was valued. Thank you, Victoria, for teaching me an important lesson today. Going forward, I will gladly spend my hard-earned money with companies that actually value their customers and understand the importance of good customer service.

I'm epileptic and this pharmacy had my meds waiting to be filled for 2 days, whilst they had it in…read morestock. The pharmacist who's a man, is super rude. Along with every one of his assistants. They do not care if you rely on a medicine for your survival, they will get to your prescription when they feel like it. Going on 2+ days of not having my seizure medicine even though it's just sitting behind the counter :) thank you Walgreens! Ruined my vacation seizing out every night!! :-)

Absolutely the worse Walgreens around! If you try to call you are on hold for 15 minutes or more…read moreand no one comes to the phone (evening). You have to call back and have a Walgreens employee ask an employee in the Pharmacy to answer the phone. If you go for your covid vaccine shot, beware! You print out and complete the questionnaire but they don't look at it, instead they ask you the same questions as found on the questionnaire. Even though you've got prescriptions there before they still have to make copies of your insurance cards. The Pharmacy was full with every chair occupied. If you have an appointment at 12 and you arrive 15 minutes early you still have to wait more than 30 minutes. The technician gives you the covid vaccine shot not the Pharmacist. The waiting room is not clean, nor is the room where you get the shot. There is no sanitation going on...I told the technician she needed to take that can of Lysol and spray the chairs in the waiting room. She did not do that as when I got to my car I looked at the vaccination card and it had my birthday wrong. I had to go back into the Pharmacy and have them correct it. If they think the covid vaccine is the answer, I am definitely very skeptical after getting my covid vaccine shot in the most unorganized Pharmacy I've ever seen. Those employees are completely lost and seem to be very incompetent!

You got all kind of clothes in there nice cool things and the staff is so respectful and he's so…read morehelping and help you look out for what you need I love it

After being recommended to Dr. Jones by a friend, I was incredibly pleased! He was very kind and…read morehis assistant, Gail is phenomenal!

I am so pleased with my choice of Dr. Derek Jones for my recent face lift. He is kind,…read moreconscientious, and a skilled surgeon with a great eye for natural beauty. He and his staff are so supportive and encouraging - they make me feel like a movie star whenever I go for a follow up. I had a lower and mid lift. It took about three weeks for the bruising to go away, and about a five weeks for most of swelling to go down. My results are very natural looking and just what I hoped they would be. I no longer look in a mirror and see only my sagging neck. I now can see a person who likes how she looks! That feeling is priceless! I would do it again in a heartbeat.

If you are considering surgery with Dr. Butler or anyone at Gulf Coast Plastic Surgery, I strongly…read moreencourage you to read this review carefully. I underwent a primary rhinoplasty with Dr. Butler in July 2024. During my consultation, I clearly stated my two main goals: reducing my dorsal hump and lifting or rotating the nasal tip. Dr. Butler told me that my tip angle was already appropriate and that reducing the dorsal hump would cause the tip to "fix itself." Although I questioned this explanation, I trusted his professional judgment and proceeded with surgery. From the early postoperative period, it was evident that something was wrong. Even with the cast still on, my nasal tip appeared droopy and unsupported. I also want to note that no taping or support was ever used postoperatively to help maintain tip position. I was repeatedly reassured that this was normal and advised to "give it time." At cast removal, the issue became more apparent. Although swelling masked some of the deformity, my tip remained rotated downward, consistent with a developing pollybeak deformity. I again raised concerns and was told that all swelling had "settled into the tip" from the cast and that there was nothing to worry about. Between two and three months post-op, after moving out of state, I sent multiple emails to Dr. Butler's nurse expressing concern about my collapsed, downward-drooping tip and a prominent bump at the tip of my nose that appeared to be protruding cartilage. These concerns were again dismissed and attributed to swelling due to my being "very active," and I was told I would need to wait until six months post-op for evaluation. At my six-month in-person appointment, my appearance had not improved and had, in fact, worsened. I raised my concerns directly with Dr. Butler regarding the obvious pollybeak deformity. His response was dismissive; he stated, "Someone's been online, haven't they," and told me that my nose looked great and that he "wouldn't have changed a thing." No revision, corrective plan, or financial accommodation was offered. Following this appointment, I consulted with three well-known U.S. revision rhinoplasty specialists, all of whom independently confirmed a clear pollybeak deformity, a droopy and under-rotated tip, and protruding cartilage irregularities. Ultimately, I required revision rhinoplasty at fifteen months post-op, at an additional cost of $15,000. Several months after my surgery, I reviewed the practice's website and was shocked to find my photos being used in a misleading manner. Although I signed a photo release, I did not consent to false or deceptive representation. The photo labeled as my "before" image is actually my six-month post-op result, while the photo labeled as my "after" image appears to be taken within the first month post-op, when swelling temporarily obscured the deformity. The website claims the "after" photo was taken at four months post-op, despite me not having a four-month appointment. If my nose truly "looked great," it is concerning that my unsatisfactory six-month result was used as a "before" image. I have attached screenshots and accurate before-and-after photos for reference. I reached out to the office to express my concerns regarding my postoperative care and the misleading use of my photos and received no response. I am sharing my experience so that others can make a fully informed decision and avoid the physical, emotional, and financial distress that I endured.

These Doctors are the real deal. Very professional, they don't push procedures and my results have…read morebeen above my expectations.

It's a 10/10 for me!!!! Jojo's Beauty supply store had everything I needed and more. This store is…read moreblack owned and operated, which is extremely important to me when it comes to shopping in the beauty industry. I'd like to know that the people selling me the product have also used them in their own daily life. The cashier was extremely helpful, professional, knowledgeable and made the shopping experience enjoyable. It was like talking to an old friend and getting valuable hair care tips. I'd highly recommend this shop to everyone.

Local operated Coming in from California…read moreSoror recommended I stop in.... Sales Person Jan 30th, 2021. . Superb. Small Products lines, but She knows what salons are using. Her Natural curls made me buy her recommend product that salons are using, because Florida weather and water different on the Natural Hair. FYI. Nice, clean store. We like to see you grow.

Disappointing Experience…read more I'm writing this review with mixed feelings. My mother was previously a patient of Dr. Kevin Welch, and I know him to be a very kind and competent doctor--our kids even attended the same elementary school. However, my recent experience with his scheduling staff was extremely disappointing. After booking an appointment weeks in advance, I was contacted to reschedule and was offered a time with the Physician's Assistant instead of Dr. Welch, which was not my preference. When I mentioned that I had been trying to contact the office--explaining that their email was not working and that I was disconnected when I initially tried to call--the scheduler became incredibly rude for no apparent reason. Throughout the entire conversation, she would not stop talking over me, blabbering incessantly and preventing me from getting a word in edgewise. She subjected me to a long-winded tongue-lashing and even accused me of being short with her, which was ironic given her own erratic and unprofessional behavior. When I explained that I would be mentioning this experience to Dr. Welch, she became even more indifferent, telling me to "go ahead" in a dismissive and antagonistic manner, as if my feedback would not make any difference. It felt as though she was an embedded employee who believed she was above accountability, which made the situation even more uncomfortable and frustrating. While I still plan to keep my appointment and expect a positive experience with Dr. Welch himself, I sincerely hope he addresses the issues with his scheduling staff. Specifically, the rude and unprofessional woman handling the scheduling needs to be either retrained or replaced. Her behavior is a disservice to Dr. Welch's reputation and could easily deter potential patients.

Dr. Welch is probably the only person that I would trust in terms of cosmetic and medical…read moredermatology in Pensacola. I feel incredibly lucky that I've been cared for by his capable hands. He is an artist when it comes to cosmetics dermatology as well. My results have always been natural yet improved. I knew that I could trust Dr. Welch the moment when he recommended something that would make him less profit. He's not just going to go along with a procedure for more income and his work shows! He's super down to earth and treated me like I was one of his children and all of his recommendations have not fail me. Before getting treatments from him, my skin was awful! Now, my skin has been truly transformed and it's only just the beginning! His staff members: Ms. Robin, Ms. Pam and Lizzie have always been super sweet and kind to me as well even though half of the time, I looked super crazy after treatments and Dr. Welch and his team have never made me feel less than beautiful because of that either. Do not be apprehensive and make the appointment. You won't regret it.

I'm from Wisconsin so I normally got my hair done in Chicago. I'm in Florida for a temporary time…read morebut trusting someone to do my hair other than my usual was difficult. I wanted to completely chop off my length. My hair use to be to my hips but it was getting annoying to prep and get ready for work. So I wanted a Bob Layered Shot Wolfcut type of vibe. I gave this exact description and they managed to pull it off!! IM SO HAPPY WITH It. It costed $75 which was fine for me and I booked ahead of time by calling. The experience was relaxing and the place was well decorated I love how open it felt.

It has been over a year since my last cut due to a mistake made by a previous hairstylist. I…read morefinally gave in and trusted Tiffany to make the cut. When I came in, I had the most anxiety, but she sat me down and made me feel comfortable and at ease. She made sure to listen to all of my concerns with my hair and my growing out gray journey. She gave me advice and tips, but also showed me ways to style. The conversation was easy and relatable, not like some salons where you feel that you don't fit in. Thank you, Tiffany for actually listening to me and making it happen.

One of the best massages I've ever had. I wish I lived closer to come back more often. The oil…read morescents they use are amazing and their staff are so understanding and friendly.

The spa's vibe is super calming and the staff is truly nice. Still, my massage didn't get deep…read moreenough (even though I asked), and the facilities could use a refresh. Decent if you want a basic spa day, but for the price, I expected more.