My recent visit is why I'm leaving this review. I had to say goodbye to my pet hamster. This was so…read moredifficult for me and sad, but from the moment I called, to the time I left, the amount of care, compassion, and attentiveness was beyond anything I could have ever hoped for. First of all, they got me in the same day which was amazing. The lady at the front desk who checked me in was very kind and checked in on me and how I was doing. They also had a candle lit with a sign for people saying goodbye to their pets. The two wonderful ladies that were involved in my hamsters care were so great every step of the way. Explaining everything in detail, offering options throughout, as well as they were so very gentle and kind to my pet. They surprised me with a leatherbound framed pawprints stamp of my pet and I can't even express how much that meant to me, such a special gift that touched my heart and I'll cherish forever. They also offered and let me check out privately in the room, and even let me walk out a separate door from the front entrance. All of that is to say, there is a reason this veterinary practice is so highly regarded. If you go here, you WILL receive the utmost care for you and your pet. Your pet will be treated with so much respect and care no matter how big or small. Very thankful for this practice.

I brought in a stray cat that had been having kittens on my deck because I was trying to do the…read morehumane thing and help an animal in distress. Instead, I was shocked to be charged nearly $400 for euthanasia on a stray cat. I understand veterinary care has costs, but that price feels excessive and unreasonable, especially for someone trying to help a homeless animal out of compassion. What was I supposed to do -- let her suffer outside and risk my children finding dead kittens in our yard? I stepped in because it was the right thing to do, and instead of feeling supported for helping an animal in need, I left feeling upset, discouraged, and taken advantage of during an already emotional situation. Bills like this make people think twice before helping strays, and that is heartbreaking.

I've been going to this vet for close to 20 yrs. he's already diagnosed my girl Jewels with…read morelymphoma, however I called today to see if he could call her in a steroid because she's now blind. I called this morning however I told Tina the receptionist that I wouldn't do chemo. Dr Gainey never even returned my call. I took both Maddie & Jewels to see Dr Gainey in Oct for ear issues. I was charged over $600 for that visit. He doesn't care about my animals. I heard him laughing about someone's goat that got hit by a car. He only cares about making money, especially after building his new union town office. I will never bring one of my best friends to his office ever again !!!!

They are all so friendly and the vets are amazing! Have been taking my pet here for 8 years!read more

I'm really surprised I've not done a review til now - we've been bringing our dogs in for boarding…read moreand play for years. The staff and owners know and love our dogs, and our dogs are ridiculously happy when there. We know they get excellent care and Tails staff will reach out if there's any issues or concerns. We appreciate all they do!

I take my dogs here all the time. Nala and Kiara. Kiara is a golden doodle with insane energy. I'm…read morewaiting for the day. They tell me she's too wild to keep coming back. To my surprise... They always give me good reports and don't show any signs of kicking her out! That definitely earns five stars in my book!!!