They have normal, CLEAN coin washer & dryers. They also are amazing with their wash and fold…read moreservice. You can even give them your own detergent if you're picky like me! They can pick it up or drop it off!! I can't say enough good things.

I recently dropped off a dress shirt and pants for a wedding. I just noticed on my receipt that…read morethey charged me a surcharge for using my debit card. First off, this is illegal. Texas businesses and commerce code title 12 section 604A.002 states: IMPOSITION OF SURCHARGE FOR USE OF DEBIT OR STORED VALUE CARD. (a) In a sale of goods or services, a merchant may not impose a surcharge on a buyer who uses a debit or stored value card instead of cash, a check, credit card, or a similar means of payment. There is no telling how much they are stealing from the customers. I know my surcharge wasn't much, but multiply it by hundreds of customers weekly and it's more by the amount you spend. I will be filing a complaint with the Attorney General on this matter. Nothing pisses me off more than a merchant scamming their customers to pay for a system they use to operate. Second they don't have this surcharge posted where I was able to see it. Had I seen it I would have questioned it immediately and taken my business elsewhere!

This man runs his cleaners to satisfy himself not the customers ....I just wanted the workers to…read morehard starch some slacks ..I explain how stiff I wanted the slacks...I have been getting these slacks hard starched for years...The previous staff from years back when i started using this cleaners always complied...Well, this time his current staff did not....I took them back and I explain to the owner that this is not starched at all...He said they were...I told him no they are not...I have other slacks at home that I can show him what I requested...He then wanted me to repay if I wanted the pants redone...What Kind of Mess??? He absolutely refused to redo the pants again....He is cheap on his price for cleaning but, always remember you get what you pay for....I will never frequent this cleaners again....The positive reviews he get is only because he has not burnt you yet...Just wait til he does not rectify the problem you are having and trust me you will not frequent this cleaners again....In all fair conscious I will not rate their service in a positive fashion so if a star appears that is because it was automatically generated....Good Customer Service goes a long way with the customer....Especially for a customer who had been dealing with you for many years.....

I drop off/pick up my clothes every week for dry cleaning, and the ladies who work here always…read moreprovide good customer service. For example, I stopped by today right at closing time as the lady was locking up. She saw me pull up and unlocked the door so I could do my weekly exchange. My clothes are always starched and pressed the way I like them, the prices are affordable, and they have a quick turn around time.

From the owner: With over 90 years of serving Southeast Texas dry cleaning needs, providing top quality and…read moreservice is what drives us. Let us show you what we can do for you.

Absolutely horrible first experience and will not be back! Dropped off my suit and a shirt on…read moreTuesday and was told it will be back Thursday at 4 pm because the cleaning was done at another location. I said fine as long as its nice and clean. BIG MISTAKE! Got it back in terrible condition; lapel looked like it was it was scorched with an iron along with other places and the suit that was worn for the first time is now looking like it's been worn for over a decade! I left immediately after paying the overpriced fee for a suit that was ruined and left without the thought of saying anything; why would I? There's nothing that they could offer to compensate for a crappy service.

The lady in this facility is 100% incompetent. I took a pair of overalls to get hemmed. She…read morecouldn't figure out what to charge me, so she had to call for instructions. Then she couldn't operate the computer, and had to call for more instructions. Eventually she wrote me a hand receipt, and told me they wouldn't be ready for a week, and charged me an outrageous price. My husband went back on the day they were supposed to be ready, and she told him the hand receipt wasn't a "valid receipt" and said she never wrote it. After finally convincing her that she did indeed write that receipt, she tried to charge him again even though the receipt, that SHE wrote, said paid. Then she had to call for more instructions on how to find them. When she finally found them she informed him that they had been there ready for five days already. THEN, I tried them on. The hemming job itself is bad enough, it's embarrassing, and they are no where CLOSE to the length I requested. Please save yourself a headache and robbery by taking your business else where. I know I will. What a joke.

I saw a review where someone's white shirt turned yellow but I thought I try anyway. Sure enough,…read moremy white shirt turned light purple. Inside has a sewage smell. Shirt wasn't pressed perfectly. I wouldn't recommend if you have white clothes.

I trusted the 5 star rating to my demise. I travel full time and have to trust cleaners to do a…read moregood job. Unfortunately, Oak Dry Cleaners ruined my white shirt. I took it in as a white shirt and it came out a dingy brown. I can't recommend this place. So disappointed.

I don't know the name of the young lady who provided me with service that felt like she had a…read morepersonal vendetta against me, but I took it with a grain of salt, giving the benefit of the doubt that maybe she was just having a bad day. I was overcharged for my order, teaching me that, yes, some people are really godless and evil, targeting hapless victims with no provocation. I'd imagine it's hard finding more intelligent and less ignorant people in this line of business, but the owner should definitely pit forth more effort to do so, based on the reviews plus my 1st and last experience with this location. I'm sure I am not the only line of business being driven away.

Heads up for dry cleaning fanatics (like my husband)! There has been a price increase (I went to…read moreMunro's) and you may need a small loan to afford them! My husband's 9 items for $51 sounded reasonable but my 31 items for $374 averaged out to $12 per item. The worse part is there is no notice of a price increase and I was told by the manager this morning at 6:52 (who calls that early?) that they didn't have to post pricing! Just a heads up...they don't tell you up front, so I thought I would try to save you the shock! Have a great week!

Great service and loved same day delivery. Lady at front was super helpful and quality of clothes…read moreare great.

I brought my daughters wedding dress to be cleaned and I when I went to pick it up, they had my…read morename on a pink costume dress and still cannot locate my daughters wedding dress! The dress was sent out to the main Beaumont location to be cleaned. They are acting extremely nonchalant about it and they are about to realize you don't misplace something like a wedding dress. We are not upset with the lady at the Mid County location. She was very nice and knows this a huge problem. The blame is with the main Beaumont location.

I had a laundry bag full of dry cleaning and needed some serious wrinkle control…read more After poking around on the internet and even trying Yelp to no avail, I managed to stumble across Estelle's. Located just off highway 69 you'll find Estelle's in a none assuming stand alone building. Inside you'll find service that is customary in these parts: nice and friendly. I dropped off my laundry on Friday and was able to pick it up Wednesday. I am not sure if they offer same day pick-up, but from the machines in back, I bet they could accommodate that request. One of my shirts has a hard removable button on it. While they could have left it on and had it possibly rip a hole in my shirt, they kindly put it in a separate bag. This is just an example of the great service they offer. I would say it is hard for a dry cleaner to really impress you, unless they gave you a free shirt or something, so Estelle's gets 3 stars. Next time I have any more wrinkle issues, I think I will do a little more shopping around town.

Rude and horrible customer service! My mom had been in contact with them in regards to my wedding…read moredress alterations for over 2 weeks. She called to confirm two days and one day before our appt on Friday to make sure the person who does alterations will be there due to me traveling in from Houston. As soon as we walked into the establishment, the alterations person became irate asking multiple questions without giving me a chance to answer any of them. "When is the wedding? What you need? What you want?" I couldn't get a word out. She took my dress and brought it to the dressing room, unzipped the bag and said that she can't do it because she doesn't have room. It's a wedding dress alterations place, but she doesn't have room for a wedding dress? If she wasn't able to accommodate a wedding dress, it should have been mentioned 2 weeks prior when my mother initially contacted. Mind you, this isn't a ball gown we brought in. Bride's beware!

Super clean, lots of chairs to sit down, plenty of tables to fold your clothes, the clothing carts…read moreroll nicely, there is a snack and soda machine. There are even 8 liners if that's your thing. It's also super cold in here so no sweating while you work. Overall nice place, I'll be back.

We were in the area for work and used the drop off service. Our clothes smelled amazing, were…read morenicely folded and organized, and the price was very reasonable. They only accept cash so be prepared. The neighborhood area location is a little dirty and the building is behind the car wash so a little difficult to enter (if you're new) but overall it was a place that we used more than once and easy to recommend.