only gave 1 star because I had to. I picked this dry cleaner because they stayed open until 6 and…read moreopen on Saturdays. I dropped a couple dresses off that I had only wore once on Thursday and receipt stated and I was told personally by the Employee to pick up on Monday. Monday I was told that they were not ready. The employee told me she would call me on Tuesday morning with information on my dresses never received the call. I called them around 12:30 on Tuesday and was told to wait 5 minutes and call back Well it is now 2:30 and all I get is a recording. I feel very agitated now because I feel like I'm getting the run around. All I want is to know where my dresses are and when I can pick them up.

I drop off/pick up my clothes every week for dry cleaning, and the ladies who work here always…read moreprovide good customer service. For example, I stopped by today right at closing time as the lady was locking up. She saw me pull up and unlocked the door so I could do my weekly exchange. My clothes are always starched and pressed the way I like them, the prices are affordable, and they have a quick turn around time.

They have normal, CLEAN coin washer & dryers. They also are amazing with their wash and fold…read moreservice. You can even give them your own detergent if you're picky like me! They can pick it up or drop it off!! I can't say enough good things.

We just moved to Orange County and needed somewhere to go for dry cleaning. I found Oaks Dry…read moreCleaners on Yelp and decided to try it out. Before I even walked in, Ms. Nena was there, smiling, and greeted me like an old friend. She not only helped me get our clothes squared away, but was kind, took time to have a wonderful conversation, and shared things to do around here with me. I can't say enough wonderful things about this place and Ms. Nena!

Great service. I support this amazing family owned business. I've never received this type of…read moreservice at a cleaners. Thumbs up!!!

If I could find another Park Avenue Cleaners nearby I would go there. I don't have a problem with…read moremy garments. Perfect everytime. That lady at the front desk is rude as hell. Need to learn how to smile and treat your paying customers better. Customer Service is everything. If you don't like your job, go home. Seriously

Very rude and unprofessional lady at the counter. I called the manager and told him but you can't…read moretell it.

These people are very unprofessional. I urge you to take a little more time to drive to another…read morecleaners. They are not experienced and they are not familiar with different materials. They will not reimburse you for damages. The place should be closed down.

The definition of bad business. Don't bring your clothes here unless you have receipts from when…read moreyou purchased it or the person who purchased it for you has the receipt. They will kindly ruin some of your best linen and not reimburse you for it. Then eventually forget that they ruined it and never follow up with you again. But hey karma is real.

I have been bringing my dress shirts, slacks, and jackets here for dry cleaning and pressing. The…read morelady who had been waiting on me is always friendly and helpful. She gives me a time when my garments will be ready and they always are at the same time. I feel like I get the same if not more value for money spent here! The other place I used was decent, but when I went to pick my things up there was always one item missing and they would always have me come back a couple of days later. I didn't like that. It's not that way with Munro's, it's ready when they say it's going to be ready! They are and have been reliable and dependable.

Friendly fast service! Always very welcoming and I can count on having my laundry ready on time!read more

I use to love this place but since they opened back up since the employees have changed and the…read morerecognition of customers is not there. 3 times now I have dropped off cleaning to have shirts laundered etc. to only come and pick up and be charged for dry cleaning which is significantly more. One lady working there is very nice and apologized but the others well..... anyway as in baseball 3 strikes and you are out. So I will now be bringing my weekly cleaning to another cleaner that isn't as convenient and may be owned by same people but at least it will be different employees

I don't know the name of the young lady who provided me with service that felt like she had a…read morepersonal vendetta against me, but I took it with a grain of salt, giving the benefit of the doubt that maybe she was just having a bad day. I was overcharged for my order, teaching me that, yes, some people are really godless and evil, targeting hapless victims with no provocation. I'd imagine it's hard finding more intelligent and less ignorant people in this line of business, but the owner should definitely pit forth more effort to do so, based on the reviews plus my 1st and last experience with this location. I'm sure I am not the only line of business being driven away.

Heads up for dry cleaning fanatics (like my husband)! There has been a price increase (I went to…read moreMunro's) and you may need a small loan to afford them! My husband's 9 items for $51 sounded reasonable but my 31 items for $374 averaged out to $12 per item. The worse part is there is no notice of a price increase and I was told by the manager this morning at 6:52 (who calls that early?) that they didn't have to post pricing! Just a heads up...they don't tell you up front, so I thought I would try to save you the shock! Have a great week!

The previous owners were AMAZING!! Very attentive and took care of their customers after Hurricane…read moreHarvey!! New owners seem to backed up and don't communicate well. Levels of starch are inconsistent at best! Last time we had them prep clothes for my son's homecoming they messed up the collar and had to fix it.

Love this place! They are incredibly quick with their dry cleaning and for a great price! They even…read morehave a drive thru if you don't want to get out of your car. I dropped off my wedding dress to get cleaned and they did a wonderful job for half the price of other places I inquired about cleaning. They also give an estimated date it'll be done and they finished mine in less than 3 weeks! It is now our go to dry cleaner.