Great selections and prices always positive energy and good experience! Customer service is always…read moregreat . Value and service is always great !

The manager is absolutely horrible, she doesn't care how long her customers wait.... Christmas rush…read moreand only one cashier... during the lunch hour when everyone's time is short!!

this worker named abby. she was really nice! she recommended me shirts and helped me a lot. she…read morealso helped me find my style. the staff was really nice too. the price for clothing was pretty pricey though

The standard of customer service at this particular store is sub par at best. I had placed a online…read moreorder and set it for pickup at the Memorial city location as the shoe wasn't in stock at the Galleria store location. Upon arrival no greeting. I find an associate who locates a store associate with faded pink hair with a attitude. She is cold and rude through the transaction to pick up my shoes and acts as if she doesn't want to touch me when handing me my purchase. Upon arriving home I find that the ink blot security tag is still on the shoe. So now I must drive 20 mins back on a day that is convenient to get the security tag removed. I instead opt to just return the shoes and the same rude associate is there. As I'm explaining to the manager what has occurred, the associate is again rude and making comments to another one of her coworkers. All that to say I won't be back. The girls name is Melissa and you needs a retraining in customer service or she needs to find a line of work that doesn't require human interaction.

Shopped at this location for years, clothes to shoes.. mad they closed this location down. Never…read morehad a problem shopping here. Bring it back

Poor customer service doesn't even begin to paint the picture here. I bought some shoes for my…read moreboyfriend, whom I brought along to try on a size bigger for, and the salesman (more like boy) brings out only one pair to try on. Wtf? Like did he think we'd run out of the store with them? He didn't even know where the shoes were on display on the shelf, I had to point them out to him. After he got us the ONE shoe, he went back to chatting with his co-worker. We browsed for several minutes to find another pair and not once did anyone approach us to help look for another style or make suggestions on styles. Once we decided to just return them since the fit was too narrow, I went up to the register and it was a joke. The sales boy just waited around until I spoke up and asked if I may return the shoes. As if me standing in front of him with the very shoes I walked in with and the receipt in hand didn't clue him in. He then explained the sales girl next to him at the register had to do it. She was busy counting the cash and didn't even bother looking at me or saying she'd be right with me (like a normal salesperson would greet a customer). Oh I didn't mention there was also another sales girl behind the register who just stared blankly at me, didn't even ask if I needed help and turned and walked to the back of the store. So weird. After waiting several minutes, I decided to leave and make my return at the galleria location where I originally made the purchase. At least there the sales people were more courteous and seemed to have a brain. Needless to say, Will NOT be coming back.

I walked in picked the sunglasses I want ready to purchase. And no one helped me. I waited 15…read moreminutes while they helped others that walked in after me. When I knew exactly what I want. And walked in ready to purchase. Not helpful at all

Dr. Hieu T Le OD is very rude and unprofessional. He have no manners to Asian customers. He think…read morewe don't speak up our mind. Guess those who see him is afraid to speak up. If I was there and I will speak to him rudely too. If there's a zero rating. I would give to him.

Ann Taylor Loft is one of my fave stores. I love their styles and their sales. The Loft Outlet is…read moresimilar -- but oh so not the same. However, I am a fan of this store, as every time I come here, I buy multiple items. If you're coming here to locate regular Loft merchandise at deep reductions, you won't find them. The styles are not the same. Slacks may be cut slightly differently; shorts are not the same as what you'd find in their retail stores. Move past that, though, and you'll find some great buys -- if you look. I would always come to Loft Outlet looking for work clothes when I was working; now that I've retired I was on the hunt for more casual tops. Found just the styles that I wanted, as they're dressy/casual looking without looking like I am about to paint the house or dig up the garden. Prices are excellent, too. Search in the clearance section for items that are out of season (sweaters during the summer, for instance) and you can find some TRUE deals. Sales staff is always very helpful, particularly if you're looking for an item in your size that's not on the floor. Don't be afraid to ask, as I was informed that there is additional stock available -- so don't assume if it's not out, it's not available. You may just hit the jackpot!

My friends who are flight attendants, hairstylists, doctors, nurses, or anyone else who doesn't…read morehave to have a work wardrobe, I am jealous of you. I like most have to have "work clothes" and finding good quality suits, and business attire, can break the bank. I had heard about the Ann Taylor outlet out in Cypress, and decided to head out there for some shopping, and savings. I was super excited to find out that during the Labor Day sale they had 60 percent off certain things, and 40 percent off the entire store. I bought two pair of their classic wide legged slacks, some cute cardigans, a great tweed shift dress, classic blue and white pinstriped shirt, earrings, a hounds tooth scarf, and dark green satin shirt, total cost -under $300. In any regular Ann Taylor store, you would have only gotten about three of those items. Great deals, great selection of regular and petite sizes, and some great fall clothes. Well worth the drive.

Lori here rocks…read more Went to the vision store and this has been my third time coming have had a great experience each time. I've now bought 4 pairs here. There was one hiccup and they fixed the issues (glasses were too wide for my frame.) Anyway I would recommend them a second and they have luxury frames too!

Customer service sometimes very slow and have to wait.... Not enough customer assistance...read more

The manager Shanon that lady steal my glasses she said my order is canceled and she doesn't want to…read moregive me my glasses. $420 dollars when my order said is ready to pick up. After all she call the security because she doesn't have arguments to justify the steal.

Picked up an online order today and was offered 50% off any pair of glasses in the store. I got a…read morepair of Polaroids to Oakley's for right over $100. Great deal and the service was phenomenal too.

I love Dr. Bains! I was disappointed by the fact that I rushed over to the clinic to pick up my…read moreglasses because my old prescription is killing me and the office was closed. Apple Maps states the office hours on Wednesdays are from 10:30 to 6:00 and their office voicemail says they're open until 6:30 on Wednesdays! Get to the office after leaving work early, just to find out the office has been closed since 5:30. (Google does have updated hours!) just didn't want anyone to have the same experience as me!

Always professional and friendly. They value your time and never keep you waiting. Dr Bains is…read moreoutstanding, I wouldn't trust my vision with anyone else. My family has gone here for more than 15 years and we keep going back. Great service that keeps us seeing clearly. Highly recommended!