Fraud Alert!!! Purchased a pair of shoes online from Bally's official distributor in the UAE,…read moreJashanmal Group. They took my money, didn't send the goods, then ghosted me. I can't believe a trusted and reputable brand like Bally would be partnered with scammers. Disgraceful.

I have reviewed a lot of the lux brand retail stores of the Austin and Houston largely have been…read morevery impressed. That general attitude of the overconfident fashionista seems to have gone away from the Texas stores. I am from the Northeast, so I saw it a lot when I lived there. In Dallas, I definitely could come across it more readily, but there is something about the Austin and Houston stores ... that expected snobbery just does not exist in a store such as Bally. You don't go to Bally to find a bargain. In fact you go to Bally to find the best and to be ready to pay for it. The question remains, what is special about a brand that it needs to charge $495 for a pair of shoes when I can find a similar style at a mid-level retailer. I think two components allow Bally to be considered worth the money: the quality and the innovation. The loafers I am considering have probably the most polished "look" of any other shoe I have seen -- and I have a lot of shoes. The leather is pristine, firm, and thick. It almost seems a crime to allow them to touch the ground. The other component I loved is this dissolved finish they are doing. In other words, you have a cordovan colored shoe. Then, at the tip and to the side of the heel, they design the item with this lighter color or a slightly spotted finish in a color called "raisin." I had to ask the manager if that was intended, which he assured me it was. I thought it looked cool, and he agreed that most of their customers really like the look. Another item that caught my attention was a killer pair of sandals -- again fine leather throughout with a cornsilk-colored stitching on the bottom. They retail for over $200. I was tempted. My goal in life (other than staying out of the editorial pages) is to own a Bally suit. The materials are made out of butter, I think.. The twill of the fabrics on the blazers et. al. are so smooth and tightly woven that you'd think you were wearing the finest fabrics to hit Europe. There is no irony in stating that you probably are.

The manager Shanon that lady steal my glasses she said my order is canceled and she doesn't want to…read moregive me my glasses. $420 dollars when my order said is ready to pick up. After all she call the security because she doesn't have arguments to justify the steal.

Picked up an online order today and was offered 50% off any pair of glasses in the store. I got a…read morepair of Polaroids to Oakley's for right over $100. Great deal and the service was phenomenal too.

11.14.24 My daughter needed some good boots for snow and…read morerain. They did not have the ones she was looking for but the gentlemen who was helping her was fantastic. He looked at others stores and even online. He was extremely helpful and super friendly. Great customer service. They have men's work boots that look like they would last years! You can have the boots resoled. The women's boot is up to $400, but remember you get what you pay for. The store was nice and tidy. I recommend this store!

Came here with my husband to look for work boots for him. They didn't have much of a selection he…read morewas looking for... however he heard great reviews about this place and decided to stick it out. We didn't get much help from the store clerk... Any questions we had, the answer seemed to be vague. My husband ended up picking out a random pair of boots and asked if these would be ideal for someone who is doing such and such... The clerk asked what sort of profession my husband is in, and after responding, the clerk responded yeah that would do. He had nothing else to compare the pair to and it just felt like a huge disappointment. It's been a week since our visit, and my husband thinks the boots are just okay... would have been nice to have another pair to compare it to, though did not seem as though the clerk was up for helping us.

Customer service sometimes very slow and have to wait.... Not enough customer assistance...read more

Lori here rocks…read more Went to the vision store and this has been my third time coming have had a great experience each time. I've now bought 4 pairs here. There was one hiccup and they fixed the issues (glasses were too wide for my frame.) Anyway I would recommend them a second and they have luxury frames too!

Pink Floyd did a very successful record about this store (Clarks Side Of The Moon)…read more This is the Clarks store inside the rather massive and spectacular Memorial City Mall, which can be hard to access at peak times and is very expensive, as is this particular store. They had some good quality stuff last time I came in, Barbie found 2 items she wanted to get me, but pricing and comfort weren't in alignment with her superficial wishes. She always gets her way though, pretty much. Nevertheless, if you love this brand, you're certainly going be glad to find this in here.

Sneakers were very uncomfortable. After wearing Dr home for five minutes, I had pain in the arch of…read moremy foot.

Dear United Colors of Benetton,…read more Never have I experienced injustice at a store like the Houston Galleria location yesterday. I have no idea how the store is able to stay open, given its unethical policies. I bought a blouse on Sunday at full price for $19. It was not on sale. The receipt states all returns can be made within 14 days with the exception of sale items. Yesterday I decided I wanted to return the blouse. The sales guy stated, "Sorry all sales are final." I asked, "Even if I paid full price for the item?" He affirmed, "Yes." Please justify the rationale for falsely printing on the receipt non-sale items can be returned. Thanks, Erin D

Great store, amazing sale reps, and good sales. They used to only carry womens but recently started…read moreselling the mens collection. The store is bright and the clothes are awesome. Not very cheap but not expensive. I only wish Benetton would start advertising like they used to ... LOL

I came in for an issue and I ended up saving money while getting a phone on promotion. Very…read moreknowledgeable and helpful. They took the time to answer all my questions.

Horrible customer experience and they try to rip you off by adding insurance without permission…read more Very Rude customer service.. I would not recommend going there.