We had our children enrolled in this daycare for three weeks before we had to pull them out. Our four year old was scratched twice and hit once in those three weeks, and the teachers never told us. There were no incident reports, despite me speaking with the Director and being given her assurance that she "is very strict about paperwork." The third time there was an incident, where my child was elbowed in the forehead (where she could have fallen backwards and hit her head), either the teacher or the Director (or both, I still can't tell) actually lied and said nothing happened and my child made it up and was "attention-seeking." Later on, the Director emailed us and admitted there WAS an incident but it was an accident and "not a reportable incident." We have had our children in many daycares throughout Houston and this is the first time I have ever encountered a facility where no incident reports are given, accident or not, and people actually lie and blame children. Unacceptable.
My six year old told me that in their class, they did not read books on their own, the teacher made fun of a child for getting an answer wrong on a spelling game they were playing to the whole class for the rest of the day, and also, that when kids fell (by accident), the parents were never told. These are just a few examples. This place is shady as hell and definitely not educating your kids. We only got a refund for our tuition after threatening to go to the Texas Department of Health and Human Services. read more