I am so happy that I enrolled my daughter at Tutor Time. The teachers are fantastic, caring, and…read moreattentive to my daughters needs. The directors are amazing. Their communication and dedication to the staff, parents, and children is five stars. I love that Tutor Time offers an app. The teachers can upload a child's daily pictures, diapers changes, and bottle feeding for parents to review. What is also fantastic is Tutor supplies diapers and formula!!! That is a huge plus in my book. There is not one day that I don't drop off my daughter without a smile. I feel so comfortable leaving my daughter in their care. I love that when she see her teacher, Ms. Tracy, she smiles. Would highly recommend Tutor Time, to family and friends

We have had our son in daycare for a few months now and it's been such a good decision! I'll be…read morehonest the beginning was rough! I learned the hard way that I was having a tough time with the transition and I am so thankful for the staff at Tutor Time for helping us through this. Staff comforted our son and made his transition to daycare so great that some days he doesn't want to leave. The staff are so willing to talk about anything and adjust to what we do at home which is helpful. If there is an issue Ashley or the teachers will answer them and fix what they can. I love the cameras in class where I can pop in and see our son happy, learning and loving daycare. The app they use is so nice to message staff, see pictures, updates, etc. The staff all know who the kids are, interact with us and the kids when they are coming and going and make you feel welcome. The director actually helps in classrooms and loves it, unlike other daycares where they don't know the kids or the classes. Our son has learned so much at daycare and we couldn't be more thankful to Tutor Time. They have events to interact with staff, see updates on your child's progress and interact with other parents and kids. I highly recommend sending your kids here!

We have been using WAU White Bear Lake for nearly 5 years for both of our young children. The staff…read moreare incredibly kind, loving, and sensitive to the needs of our two boys. They have always humbly received feedback when we've had concerns (specifically around cloth diapering) and the teachers communicate thoroughly with us about any issues. Our oldest just recently moved into a Pre School program and he is thriving, much to the thanks of WAU teachers!

My niece went to this daycare from ages 6 months to 5 years, she absolutely loved it and the staff…read moretook great care of her. She is now in kindergarten and has been on track because of how well they taught her.

our beloved daycare lady and wonderful family friend retired from her daycare role and I was…read morenervous about sending my little guy to a center, but I knew it would be good for him at the same time. I'm so impressed with Tutor time. Their staff are wonderful and so good to our son. He is learning a lot. parents Are constantly updated with the fun their child is having as well as how they are, potty updates, eating updates, etc. I'm one of those overly protective parents and I don't worry about him at all during the day.

I just want to say my child always has a good time there! She enjoys coming and playing and reading…read moreand just having so much fun! The staff are amazing and each one I encounter always makes sure that not only my child is taking care of but me as well for being a mom. I couldnt have asked for a better staffed Tutor Time to help our family - Thank You Tutor Time!

We love Everbrook Academy! All of the teachers and staff are so caring and nurturing, but special…read morethanks go to Ms. Rachel, Ms. Dulce and Ms. Rochelle for helping my child reach developmental milestones. We feel like together with this staff we're able to give my toddler the tools needed to reach full potential. It is truly a team effort. As parents, we appreciate being kept well-informed and up to date on daily activities through the phone app. Everbrook has given my child the first steps to success and has been a positive experience for all of us!

On August 14th 2024, my child was assaulted by one of the teachers at Everbrook Academy Terez…read moreEstrada. I witnessed this take place via the SproutAbout app live camera. My child was asleep on her cot when Terez Estrada walked over to her, kicking the cot several times, then lifting it with her foot, causing my child to jump out of her sleep scared. The cot nearly rolled over. About 5 minutes later I watched my child walk up to Terez Estrada pointing to the bathroom signaling that she had to potty. Terez Estarda never once looked down at my child to give her the attention. As all of this was taking place I left work early, rushing through traffic to make my way to Everbrook Academy. On the drive there, I continued to watch the live cameras and and repeatedly witnessed Terez Estrada mistreat and neglect my child. While the children were being lined up to go outside, Terez Estrada forced my child to stay inside while all of the other children went outside. During snack time, Terez Estrada literally poured my child's snack on the bare table while giving the other kids a bowl to eat out of. Once I arrived at Everbrook Academy, I immediately spoke with the principal, Sydney Richardson, and told her everything that I had witnessed. The next day, I received a phone call from the Director of Everbrook Academy, Barb. She told me that she would view the tapes and then would give me a call back to set up a meeting to discuss the incident. It is now October and I haven't heard anything from Barb. This incident has definitely been swept up under the rug while Terez Estrada still remains an active employee at Everbrook Academy. This was one of my biggest fears about placing my child in daycare and to witness this all happen is heartbreaking.

*Our Overall Experience*…read more Though Tutor Time was not our first option, it ultimately became a good option for our son. Like any childcare center, it had its ups and downs during our time there. I'd like to walk through some of the experiences as neutrally as possible and hope others will find this review helpful. *Leadership You Can Feel Good About* Stacey Baker is a great and committed director. She truly cares about the children, the programs, and the families. I appreciated how personable and understanding she is, while still maintaining a strong commitment to safety and quality care. She does the best she can with the resources available to her and often steps in where needed. *Teachers Make the Difference* One of the strengths of Tutor Time is its few truly great teachers. When my son first started, he struggled with his initial teacher. At first, I assumed this was simply due to adjusting to a new environment, but we noticed that his behavioral challenges were specific to that classroom and did not occur with other teachers. Once he was moved to a different class, his experience and behavior improved dramatically--it was truly night and day. I hope Tutor Time considers having more teachers trained or mentored by their strongest educators. *How Our Child Was Supported and Engaged* For the most part, our son had a great time. I especially appreciated how his teachers embraced his love of drums and music, incorporating it into activities rather than labeling him as disruptive. He was able to develop new skills and broaden his food palate--it was wonderful seeing him enjoy foods beyond cereal. *Staffing Consistency (or Lack Thereof)* One consistent challenge during our time there was low staffing and high staff turnover. This sometimes caused confusion and disrupted teacher assignments and daily activities. As mentioned earlier, Stacey did her best under the circumstances, often filling in herself when needed. *Peer Behavior and Classroom Dynamics* Another concern we experienced involved our son picking up disruptive behaviors from older children. This was difficult to undo/ "correct" at home, as his behavior became more aggressive for a period of time. Eventually, the center addressed this by separating age groups more effectively, which we appreciated. *Billing, Payments, and Communication* We also encountered challenges with the payment system. The app and payment platforms are not well integrated, as they operate through separate systems. We experienced multiple issues with autopay and found it difficult to track an accurate balance. At one point, we were sent to collections for a payment we believed had already been made. Our statements did not clearly reflect a missed payment, and despite the issue allegedly occurring in March, we continued to make payments through June without any indication of a problem or interruption in services, which conflicted with stated policy. *Would We Choose Tutor Time Again?* Overall, every place has its ups and downs, many of which are situational. Despite the challenges we experienced, our son enjoyed the better moments there, and so did we. Tutor Time has strong potential, and I hope they receive the necessary resources to fully realize it. We look forward to returning when we can. Thank you so much, everyone, for taking good care of my son and for your care and support!

I am so ecstatic to see my 2 kiddos eat more, take naps, learn, play, interact with others, love…read morethe Sprout About App so much! It is a safe atmosphere and the director, Stacey Baker is amazing at her job. I wish can have her high energy, contagious positive attitude, kindness and patience she has. Love the staff too, my sons love going there! Thank you so much everyone for taking good care of my VP and TC! I/we appreciate and you ALL!

I give the daycare's cleanness for 3.5 - 3.8 stars out of 5.0, but I give their care for my…read moredaughter only 1.0 star. When my daughter falls down and gets bleeding knees, the teachers had no 1st aid at all - Being a parent only heard excuses from the teachers and the school leaders. They're not responsive to our concerns at all. If the kids are so young, I would not recommend the daycare to parents because they're not really care kids, and no natural love for kids. You will feel teachers and school leaders protect and secure their jobs, not caring kids as their consideration.I am very upset during my daughter's stay so we leave here as early as possible.

Great daycare center. My son has thrived. It had been life changing. Comes home bright eyed and…read moreasking to go back. I have seen a change in development too.

Don't be fooled. I am not saying this school is perfect but by no means does it deserve its current…read morerating. This is the classic case of the few people that had negative experiences going out of their way to post their feedback while those of us that are extremely satisfied don't share our feedback. I sent my two daughters to this school. They had the same teacher the entire time. The same manager the entire time. I am shocked at the lack of turnover. When a teacher does leave, it is usually to another Step by Step facility because of a promotion. Highly recommend SbS Edina!

We do not have good experience with this school, my kids went for almost a year. teachers are rude,…read moreand kids feel disconnected with teachers.

Choosing Everbrook Academy for my daughter is by far one of the best decisions I have ever made!…read moreThey love each and every child. It truly is a family and I trust my daughter's teachers and the staff with my full heart. I went from an extremely anxious first time parent to being at ease very fast because of the care they provide. Best part is how much my daughter loves going to school. She wakes up every day excited!

If you're debating between Everbrook or elsewhere, choose Everbrook!…read more Wonderful Care My son has been here since he was 6 months and he's 2 now. But sadly we had to change daycare because we moved. It's been hard on everyone including the staff here who saw our son as their own and wrote the sweetest goodbye card for us! Don't be surprise to see teachers on the camera singing, dancing and hugging your kids! Best staff Everyone seems to know my sons name and he loves all his teachers. Courtnee (Principal) is a wonderful leader and absolutely love and adores the kids! And so respectful and understanding of parents concerns. The staffs are also so warm and welcoming! Diverse teachers My favorite part is they hire diverse teachers, this allows my son to learn about different cultures! Because of diverse teachers they try to celebrate different cultures New Years and holidays! Which is so rare in most daycares! Live streaming No other daycare offers this, to be honest I miss it. Also why they are more pricier than others. But so worth it for a paranoid parent like myself! If you're Asian My son is the first in my family to be sent to daycare vs staying home with grandparents. So there was a lot of stigma with daycares. I have to say it's so worth it, he developed quicker, learn to eat on his own without being hand-fed. Is more independent and grew up in a more fun but structured environment! My family who were skeptic are seeing the overall benefit of daycares and this particular one! Great communication Whether through apps, emails or office visit they are available to chat with you and follow ups fairly quickly. Clean! The school is fairly new! So it's clean and they do a good job of it. Our new daycare I can smell the diaper stench during pickup but didn't smell it once in the 2.5 years we went to Everbrook, must be good ventilation. The floors are always swept and tables are cleaned and sanitize which I appreciate seeing! I miss this daycare and the people there now that I have experience other options. Whatever you are doing Everbrook keep going!