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    Oakbrook Toyota

    2.8 (256 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - Oakbrook Toyota

    Auto battery and fluid recycling

    Auto defroster tab repair

    Auto engine repair

    Oakbrook Toyota Photos

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    Recommended Reviews - Oakbrook Toyota

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    Waiting Area

    Pros: Very Nice and clean, actually one of the best visuals I've seen. Very comfortable waiting area. They actually service you in a timely manner. Professional and thorough. Cons: Not very friendly, don't greet the customers when entering the service area. In instances where it's your first time, you could have an almost lost filling without direction. Wasn't looking for a hug or anything, just the normal disposition that's come when you enter a business, especially of this caliber.

    Card fee

    I would really rather not come here. The waiting area is uncomfortable, cold, and crowded. I have to overhear other's conversations--particularly offensive conspiracies. The staff isn't necessarily rude, but they're also not welcoming. Coming here is a chore. The staff make it feel like a chore. Waiting here is a chore. Let's not forget the credit card processing fee. You guys are making enough money off of us. You can eat the 3% instead of passing it along. Cheap. Taking advantage of people who have to charge things. No one has money sitting around for an emergency. There are many studies. Read them. This is kicking people when they're down just because you can. Not only that, but most people use some kind of card these days. Figure out your business structure to account for this, rather than nickel and diming every one. Oh! Let's not forget my last visit here when you guys LOST MY CAR for 2 days!

    The glue residue from cars wrapping that was never properly removed

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    4 months ago

    Service is always excellent at Oakbrook Toyota. Appointments are easy to establish, and service rendered is always excellent.

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    7 months ago

    No hold time on the phone call and then my concern was answered in less than a minute.

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    Page 1 of 7

    Ask the Community - Oakbrook Toyota

    Review Highlights - Oakbrook Toyota

    And Alex Syed and his team have consistently delivered a great buying experience from both a cost and service standpoint.

    Mentioned in 4 reviews

    Read more highlights

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    McGrath Acura Of Westmont

    (291 reviews)

    We chose this dealer because they had a good selection of the car we wanted to test drive (and…read moreended up buying). Thankfully Shawn was our sales guy. He was super patient with my indecisiveness and he was really knowledgeable about Acura and its offerings and technology. He gave us the space to discuss our decisions and followed up to make sure all our questions were answered. And many thanks to the detail team who made my TLX look shiny and new!

    Me & my girlfriend stopped into McGrath Acura looking to get our routine oil change. We had…read morepreviously received exemplary service from Jacob with service department. While waiting we casually browsed the showroom and ended up having a sit down with Michael Snyder to discuss what a trade in situation would look like. Michael was outstanding. Michael was attentive, patient and extremely personable in regards to our conversation and options. We ended up leaving with a 2025 Acura TLX with a great deal. George Stratikis the new car sales manager was also involved in the transaction and presented us with options we could not refuse right before he left on the road for the holidays. I have nothing but overwhelmingly positive things to say about the staff here at McGrath Acura in Westmont. Thank you to all who were involved in this sale. Thank you to Jacob for the service that caused us to frequent this location as often as we have. That led to my girlfriend leaving the lot with her dream car right before the holidays. We are beyond grateful to McGrath Acura. 10/10. Absolutely will recommend.

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    Purchased a CPO GLE350 2025 today. The whole process was smooth, clear, and easy. No tricks,…read moreeverything was transparent--no surprise fees or hidden upsells, unlike other places where I've bought or tried to buy cars. Pavel and Ken were both very helpful. The finance process was quick and straightforward. Great Mercedes-Benz dealer (this is my fourth MB dealer).

    I am extremely disappointed and disgusted with the experience my family had at Mercedes Benz of…read moreWestmont. My mother and sister went in for a simple service appointment while I was on FaceTime with them. The associate helping them, Rob, was completely dismissive and not understanding anything they were trying to explain regarding the vehicle's warranty. My mother and sister told him multiple times that the car has a warranty, but he kept denying it and insisting that they didn't. At one point he even tried to claim that we bought the warranty from the previous owner in 2021. That doesn't even make sense considering the car is a 2022 and we have not even owned the vehicle for nine months when we took it off the lot from a dealership not the old owner. It honestly felt like he was trying to confuse the situation rather than help resolve it. While my mother and sister stepped out of the room to grab the warranty paperwork, my sister accidentally left the phone in the room while I was still on FaceTime. During that time I overheard Rob speaking to another employee and being extremely disrespectful about my family. The things he said were so inappropriate and offensive that, as a woman, I wouldn't even repeat those words. I immediately told my mom what I heard. When my sister confronted Rob about it, he denied everything even though it was obvious he knew exactly what he had said. She then spoke to the manager, Justin, hoping the situation would be taken seriously. Instead, he defended Rob and basically made it seem like we were lying and that it was our word against his. My family went there for a service on a vehicle, not to be disrespected or treated like a problem. The behavior from this associate was extremely unprofessional and honestly makes it seem like he either has no idea what he is talking about or tries to mislead customers when it comes to warranties and services on top of the disrespect. Management really needs to start paying attention to how their employees treat customers. After reading other reviews, it seems like multiple people have had issues with Rob before, yet nothing is being done. Experiences like this are unacceptable and completely ruin the trust customers should have when bringing their vehicle. A employee like Rob should not be representing such a sophisticated company like Mercedes Benz!!

    McGrath Lexus of Westmont

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    I took my Toyota Tundra truck for a oil change to McGrath Lexus and the mechanic crush my car. The…read moreexplanation was that he didn't realized how long the truck was and crushed inside one of the pillars. The interesting part was that it was crushed at the middle of the car not the end. They offered it to fix it but they not able to give me a vehicle which I can tow. I use the truck to tow trailers and because of this I had to take the truck to South Carolina crashed because I was scheduled to travel with the trailer. After I come back and dropped off the vehicle to be fixed and asked them to give me a bigger vehicle because I had to drive to New York and bring back 3 kid athletes from a training center with their luggages and I needed the room. They give their biggest SUV which unfortunately did not fit all the passengers with the luggages I had to put one of the kid on a airplane to come back to Chicago. I have pictures to show that the vehicle was loaded with luggages until the roof. If I would have my in vehicle we would not have to be buy an extra airplane ticket and put one of the kids on the plane. Unfortunately because the week later I had another trip pulling the trailer I had no choice to do it another time so I can have my truck fixed later. When I told the service manager my inconvenience and asked if he could do me anything to make me feel better for all the inconvenience he said we don't do nothing. I asked him for an extra car wash or he could feel up my gas tank but he rudely said we don't do anything that fix your car. I wish I would call police when the incident happened and report it but I was nice and I can't believe that a dealer like them can't even fill up my gas tank for crushing my truck and put me through a lots of inconvenience which I didn't even mention. I also address the manager that this is my first expensive car I ever owned and we bought this one because the car had no previous crash history. Well also added that meant a lot to us specially that I am a retailer worker and my husband is disabled so we make a lots of sacrifices to own a expensive vehicle. Well I am 50 years old women and I can manage to travel with the truck pulling a 12 foot trailer and their mechanic couldn't make it into the shop. At least the mechanic should apologize and come up with better excuse that didn't know how long is the truck.

    Infiniti of Clarendon Hills - 2025 QX80

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    A shout for Abdou Ali and the team at INFINITI of Clarendon Hill. I am so impressed!…read more Three weeks ago, I got into a car accident and need a new car. The car happens to be at INFINITI of Clarendon Hill. The problem is, I live in CA. Yep, you can possibly imagine the complications. No, I have to work, won't do the travel to see the car. I am so glad I talk to Abdou Ali, who is kind, patience and supportive through the whole process. Oh, the man is fun to chat with as well. The team people, like Jake the financial manager, the dealer manager are also great, everyone operates with such a result driven mindset that being in luxury commercial sale business myself, I have to give my respect - Thank you! The whole process (took 3 weeks - would be faster if not because of me). Imagine this, I did not get to see the car until today when it arrives and I am very happy! I have been guided, supported through and through. Infiniti of Clarendon Hills operates as a team, in which I think it is ready for the future, buying a car should not be complicated, people in this dealer can get things done. In contrast, if only my local INFINITI dealers, 1 of them is only a mile away from my house, are half this good; I dont think I have to be that jealous with Clarendon Hills peeps. Thank you Abdou Ali, u guys rock!

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    Oakbrook Toyota - car_dealers - Updated May 2026

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