I was traveling to Hillsboro,KY from Richmond, VA and unfortunately got a late start. I got back on…read morethe interstate 64W after getting gas and my car was struck by a deer. I was shook up and heard the front wheel and fender making a terrible noise. I immediately pulled off the next exit and stopped at the Exxon and hubby said to find a hotel. Each search I did brought up high priced accommodations with poor reviews. Finally on YELP I found the Joyner Budget Motel. I called and a warm male voice answered assuring me of the safe location of his motel. Once I arrived and checked in I felt like I had just checked in with family! The room was close to my car, the office and it was exceptionally clean! I know I will sleep good tonight and take care of the damage issues in the morning. What a relief!!

Honestly, you know what you're getting by the name of this place. The thing that makes this 5 stars…read moreis all the owners. They are so kind, sweet, & they keep the place safe, clean, & tidy. I accidentally left something behind in the room after we'd left, and they were so sweet about sending it back to me. I ended up going back to pick it up - but the care they took after we'd already vacated our room was special - not every hotel owner would do that. Bottom line: If you need a roof over your head, a bed, and a shower for the night in the area, this has you covered. Nothing fancy - but you'll love the folks in charge here! Thanks for a memorable one-night stay!

I want to preface this review by saying that we did not stay overnight in a room at The Greenbrier,…read morebut we did spend most of the day there, and I'm glad we did. When you pull in, you will be greeted by security at the front gate. We advised them we were there for the bunker tour and to do some shopping and they gave us a parking pass and directions to the best place to park. The resort is iconic, huge and pristine. We walked our dog around the grounds and up to the main building. Unfortunately, even though they say that the resort is dog friendly, there are some areas where dogs are not allowed. So I waited outside while my husband spoke to someone at the front desk about reserving a spot for the bunker tour. When he returned, I went inside while he stayed out front with our pup. When you walk in the decor hits you all at once and, if you are a Fallout fan like I am, everything just feels so familiar and comfortable. The bold, eccentric colors and patterns, the chandeliers and unique furniture... It's all there. I wandered through the shops which are upscale and fun to browse, even if you're just looking. I bought some giant macarons which were priced incredibly reasonably and really enjoyed them. All of the staff I encountered were friendly and helpful, and even without reservations, we were able to get tickets to the bunker tour. Be advised that they made it very clear to us that getting tickets "day of" is not the standard experience, so I do recommend reserving tickets if you want to do the tour. The vault tour itself is probably closer to four stars, but it's definitely a must. Knowing there was a fully built secret congressional bunker hidden underneath this glamorous resort for decades is wild. You walk through the old dorm rooms and meeting areas and see how it was all set up so long ago. You're not allowed to take any photographs, but I did read some basic information before coming. Still, reading about it and seeing it are two totally different things. It cost well over $100 for the two of us to do the tour and that is before tip so it definitely isn't cheap. It would have also been nice to have more seating, especially for things like watching the video, etc. My feet hurt a little after the tour from standing so long on the hard concrete floors of the bunker. The only reason that we did not end up spending the night is that we really wanted to be inside some of the main buildings and although they do offer dog friendly accommodations, they are only located within certain cottages kind of on the edges or outskirts of the property. There is also a $250 fee for dogs so we decided at the time that it would not be worth it for us, however, full disclosure: we regret that decision. We definitely should have spent the night. It was a once in a lifetime experience for me and if I ever get the chance to come back here I will definitely get a room and stay as long as I can, soaking up the ambiance and anemoia.

They should give you a golf cart if they put you we are in the cottages or the Valleyview estate…read more Twice are room key did not work and we had to goof it 15 minutes back to the main building to get a new one. Yes I know the decor is supposed to be iconic, but it's just so outdated. It's not really that fun. The view is something to look at though! Love the mountains. They've got some nice activities and the fitness area is pretty decent with weights and machines. Falconry was an interesting excursion but the pricing is kinda crazy. The restaurants were all pretty good on the quality side but service was painfully slow for most. The breakfast buffet though is epic!

This is a Hampton Inn now, not a Holiday Inn. It is also OUTRAGEOUSLY priced. I walked in and made…read morea reservation after being incredibly misled and disappointed at a nearby "hotel" (cough cough the magnuson cough). I was told there was one room left in the entire hotel and the rate was $270. I was desperate for somewhere to stay so I agreed. But, like, the last room in the whole hotel? In BFE Virginia, really? I doubt it. Our room was fine and was a standard hotel but was no where near worth the price. I've stayed at a suite in the Hyatt in Downtown St. louis for the same price.

First, this is no longer a Holiday Inn Express, but is a Hampton Inn at this address. The entry…read moreand room accommodations are very nice. The breakfast was cheap and not appetizing; with rock hard biscuits and bagels, fake turkey sausage, etc. I ate a banana. The road noise from the interstate, which was about 100 feet from our window, was so loud and constant that we could not sleep all night. It was really bad, and we got up before the cock would crow and was very tired all day; with six hours of driving to do. All this for about $300 (with stupid high taxes) for one night. Do not recommend; do not go there.

It has been a few years since I was last here but still overall a good experience. There have been…read moresome upgrades to the rooms which are nice and they still have the best exercise room for a small hotel. But I still think that the stay is overpriced. I likely will consider other locations on my next visit to this area. And I have to admit that the staff weren't quite as friendly in years past. But I know that in some places that fluctuates a lot based upon who is on that day. Also, they shortened the breakfast times, presumably because of difficulty in getting staff. For the price that you pay here, I like to get in a work out in the morning and get my breakfast in a more leisurely manner than usual. Closing up breakfast at 0900 seems a little early, especially for folks who are on vacation. There were several people arriving after 0900 this morning who were surprised to learn that the service was closing down. Thankfully the nice lady manning the breakfast bar was very understanding and got a few things for them from the back while she was cleaning up.

The rooms appear to be clean. However, the televisions in our room didn't work and they couldnt get…read moreit to work. The hallway smells like sewage in the morning. There was a very faint smell that night but it was on full blast in the AM. The door to the bathroom is extremely hard to close so you have to use force to close it. Which means it's going to make a loud thud waking up your family while they try to sleep or disturbing them "if" you get a room with a working TV. Elevators are dirty with dirty scum around the edges of the floor. The staff is really nice and will try to assist in any way possible. The owner... not so much. I would not recommen. I typically stay Marriott and wish I would have kept that tradition as this Hilton branded hotel is not worth $60 a night so paying close to $200 is ridiculous for a potent sewage smell and a non functional TV.

We had a last minute decision to stay overnight while visiting our daughter in college and this…read morehotel was the perfect accommodation. We actually ended up staying there for two nights. The hotel being right in the heart of downtown Salem everything was in walking distance. The rooms are very nice, clean and spacious. We had our dog Chispa with us and the staff there gave her so much love she didn't want to leave. I would highly recommend this hotel and this will be the only hotel we will stay at in the area. Oh and they serve Lavazza coffee! huge plus! Rating Room 10/10 very nice size room and beds are very comfortable Staff 100/10 they are amazing, Warm friendly and very accommodating Rowland Steakhouse 10/10 food and service was fantastic. Steak was cooked to perfection!

We regularly stay here, and it is always fabulous! This time, we stayed in the Rowland Suite, and…read moreit is my favorite room so far! It has a balcony, which is always something I really enjoy. I love the showers in each of the rooms with the rainfall shower heads, but this room also had a wonderful bath tub! After soaking in that, I felt like I had just walked out of the spa! This hotel is so elegant, the staff is wonderful and every room is well appointed with a Lavazza coffee/espresso machine, a mini fridge and complementary waters. I also love that the "lobby" has extra waters, juices, yogurts, fruit and breakfast bars available to guests 24/7. Perfection!

Wonderful stay! I was really pleased with my choice and would definitely recommend the Hampton Inn…read moreLexington-Historic District. The service was great, a nice greeting when I checked in and the staff was friendly throughout the stay. Special shout out to Ginny at the front desk for her stellar service. The location is inviting, and my king bed & room with outside entry was spacious and clean. The room had all the Hampton amenities including a nice size TV, microwave, mini fridge, iron and full size ironing board, and a coffee maker. The bed was comfortable, and the room had a nice lounge chair. There was plenty of parking, and my room was in the back of the hotel (by the cabin) and the area was quiet and relaxing. The property has a lot of charm, especially the historic Cabin built in the mid-1700s, it catches the attention and is used as a special events space. The main house, Col Alto, is a beautiful Georgian-style brick home dating back to 1827. Both are rich in history and make the stay even more unique. I would absolutely stay here again and hear the historic rooms with bath tubs are the rooms to reserve. I was most pleased with the Kind bed & room.

We had a lovely one night stay there. The room was clean & quiet. We enjoyed our breakfast as well.read more

We had a wonderful time at the Omni. It's a beautiful and well appointed property. We visited for…read moreNew Year's and attended their gala dinner, which was phenomenal. There are ample staff, and everyone was very friendly and attentive. We enjoyed everything we ate, from the quick serve breakfasts and sandwiches at Martha's cafe, to dinners at Woody's, the breakfast buffet, and the gala dinner. It was always easy to find something to eat or drink, with various levels of service/formality. The gym is well appointed, and we really enjoyed the outdoor pool and hot tub. The afternoon tea and cookies is very crowded, but fun. The evening movie was a fun activity, with popcorn and nice seating . One thing I really liked was the number of occupied public spaces. The lobby/foyer has live music in the evenings, occasional tea and coffee service, couches and fireplaces. The Christmas decorations were just gorgeous. We enjoyed walking around to see them all. We also really liked the vibes in the Presidential Lounge and had drinks there on several occasions, taking our time. We are not fancy people, and did find the hotel rather expensive, and definitely still felt nickeled and dimed at times. There is no included food/beverages, and only part of the complex is available/included in your cost. We were able to use part of the outdoor pool, and the indoor pool and fitness center. The mineral pools, onsite and off, are additional fees, as are all meals, most coffee, etc. Parking is not included, and is valet only. There are numerous daily activities, most of which are an additional charge. Many did look enjoyable, but we opted out of the $75 bourbon tasting and $75 yoga classes. When the Omni is on, they are ON, but, to my point above, once they start to miss, they just kind of shrug it off and the mistakes feel expensive. My date had bought me a massage, which came with a spa day pass, which is the only way to use the spa garden and on site springs. We didn't realize at first that I already had a day pass, so we went ahead and purchased one for him to enjoy the facilities as well. On our spa day, the hot water was out, which meant that a decent number of the indoor facilities were not enjoyable. There were no discounts or alternatives offered, just kind of - it's not working. We still had a very nice spa day, but would have enjoyed the indoor showers, and actually, showering off, in January, in cold water after using the mineral springs, was not fun. When we ordered room service, half of our order was forgotten, and again, we were presented with a brief apology and the full bill, even though it took an additional 20 minutes for the food to arrive and I had finished eating mine by then. The most stressful error was when the bell staff dropped the garment bag containing my black tie dress on the floor in the hall, and we found it there when we came back to the room! I was really upset about that, though we didn't call the desk as we were tired and I did have the dress in the end, but this could have ended quite differently. I will also say that the walls are PAPER thin. A rather loud family occupied the room next to us for part of our stay and we could hear EVERYTHING. The historic property is just lovely, and the service was really nice. If we were to return, we would likely stay for a shorter visit, but it was definitely worth a trip.

As a nearby local born and raised (Botetourt Co. hey), I remember driving past this beautiful…read moreresort and pressing my face to the windows to look on the school bus when we played Bath. Co. in volleyball. My husband wanted to come for a weekend getaway after Christmas and I was game. He's not from VA so I was looking forward to showing him around. I've visited for the day once almost 20 years ago and had lunch. This is a huge resort - and a lot of the amenities weren't really accessible to us that are outdoors - but, they did still have the heated outdoor and indoor spa pools open, ice skating, and some other things. My husband really wanted to try to ski or do snow tubing but none of that is open. The hotel was beautifully decorated for the Christmas holidays and they had trees everywhere - I probably saw over 25 trees and didn't even see them all - my baby girl loved exploring and running around the resort. They have a lot of activities throughout the day for children and families including evening entertainment in the lobby, children's activities, a photographer taking family portraits, game rooms, and multiple restaurants and shops. It is expensive to stay here - it's billed as a luxury resort - and it is beautiful, but it's in the actual middle of nowhere essentially and is a long drive on winding country roads. It's charming, but somewhat isolated and feels like a remnant of a bygone era. The spa building smelled awful, there was a lot of disarray there by the entrance, and the walkways and stairways aren't handicap/stroller accessible and several elevators weren't working making it difficult to navigate this huge resort easily/quickly to walk around with a stroller/toddler. Staff were hit or miss - staff at the restaurants were wonderful. Staff at reception and check-in were awful. We had communicated ahead of time that we had our baby and asked for early check-in and a crib/pack and play and both were confirmed. As we booked with our travel agent who gets perks with the hotel - early check-in was a part of our package anyway. We arrived around 4pm and our room was still no ready - we were placed in an area in the basement with no view and were not impressed at all. After my husband spoke to the front desk manager, we were moved to a different room with a gorgeous view and balcony. This room was spacious and much better. Still, they dropped the ball on several of the amenities we typically get through my agent (welcome letter, snack or amenities, breakfast, etc.). When we arrived the valet told my husband it was included with our stay at no charge, then my husband was charged $30 a day ($90) for our stay and was upset at checkout about being misled. It was a fun weekend but felt overpriced and the hotel needs some TLC in certain areas. I'm sure upkeep and maintenance is astronomical here, but the spa area was gross and the elevators and walking access are a huge issue.

Looks like older properties they have renovated. Carpet looks new and is thick. Beds are firm. Only…read morestayed 1 night but great stay. They gave complimentary bottles of water because my husband is rewards member. IncIncluded breakfast helps the budget. The breakfast was better than most and they had individual packaged cakes that were so moist and yummy. 4 varieties. Never saw that aat any hotel. Like they had bananas in the fruit bowl and the oatmeal was yummy. Oh they had pop tarts. Girls did good job keeping things cleaned and stocked.

We were traveling with our grandchildren and after a six hour day on the road we pulled into this…read moreHampton Inn. We were pulling our camper heading for a campground in Williamsburg and one of the maintenance men directed us to a good out of the way place to park our camper. Kudos to him for steeping up and helping us out with this. Check in was quick and easy and we were appreciative of the first floor room. As it was 7pm dinner was a no brainer with a Dominos pizza store a quick walk across the parking lot. The pizzas were great and satisfied the hunger of all. The grandchildren were enjoying the swimming pool as they always do and I loved that the hotel supplied swim towels poolside. The pool was a nice size and very well maintained. The beds in the room were very comfortable and the room was nice and clean and amply sized for two adults and two children. WiFi and Internet worked well for us. In the morning we headed for the breakfast area with the promise of a hot breakfast. There was the typical fare of carbohydrate laden foods but to my surprise there was also a very nice selection or proteins to be had as well. Let me name a few, egg omelet and sausage, biscuits and gravy, yogurt, creamy oatmeal with brown sugar and craisins. Very nice breakfast and we went away fueled up with good food to start the day. Thank you to all the staff that made our overnight stay very nice. We will definitely continue to have Hampton Inn on our radar when we travel without our camper.

Best hotel breakfast by far and we've been around. Staff was super nice. We were stuck during a…read moresnow storm and they kept it shoveled and plowed. Allowed a later check out (IHG member) and we were able to stay another night on 19000 points which is pretty darn good.

We opted to use this location for its large jetted tub and proximity to New River gorge National…read morepark. Room was clean and comfy the tub was huge and was a great treat after a long drive. Only complaints this property uses a third party and wants copies of your license and still requests it again after check in, leaving you open for identity theft through that fire party, seems overkill. Also multiple emails and texts from them asking you to check in or out. A bit much.