It is now October, and we have vacated the storage location at 3820 Harvey Road in College Station…read more While the immediate manager appears to have attempted to resolve the lighting issues, (see previous review 9/2/2024) I can only assume that the upper management of this company has complete and total disregard for the quality and appearance of their facility. Upon vacating, of the FIVE light fixtures in the hallway where our unit was located, 1.5 light fixtures were operational. Other hallways at this location are in the same type of disrepair. In addition, the manager chose to not have us complete a vacating form although it still states on the exit gate that one must do so before vacating; nor was she willing or able to prorate for the month with 20 days left. We have attempted for the last 2 years to see that this lighting issue was resolved, not just for us but for other renters as well. We surely cannot be the only renters that would have liked to be able to see inside their unit without a flashlight. Renters beware.

From the owner: The Storage Center on Harvey Road in College Station, TX, is your go-to destination for self…read morestorage. Whether you're a Texas A&M student, a family new to the area, or a business owner needing extra space, we have you covered. Our facility offers a variety of storage unit sizes and even vehicle storage options. We prioritize security with features like 24-hour video surveillance and individualized gate access. Our climate-controlled units protect your belongings from extreme temperatures. With sizes ranging from 5x5 to 20x15 and flexible month-to-month leases, we provide storage solutions for everyone. Rent your unit today for a convenient and reliable storage experience.

The lady who worked in this office was so helpful when U-Haul messed up really badly. She was so…read morenice and understanding and made the fiasco better with how nice she was.

I have used the facility for many years. It has always been affordable but the ownership and…read moremanagement have changed several times. The current on site manager, Cynthia, is the best. Super friendly and helpful and well informed. It is also good to see her regularly patrol the property and keeping it impeccably clean. Five star service.

New owners are very experienced, professional, and friendly. Conveniently located just off Highway…read more6. It's fenced and gated and well lit, a great place to store your stuff.

Great movers. Excellent communication. First move we've had with zero damage to our stuffread more

Highly recommend! We received a quick quote and they executed as promised! We were moving out of…read morea condo in College Station to an apartment in Houston. The experienced team of movers (all with years of experience, not just college kids) was courteous, engaging, and most of all, they were very careful with all our belongings. They were not the lowest quote, but they were worth every cent! The truck was carefully packed, all the furniture was wrapped, and we had NO damage! They had to disassemble and reassemble our modular sofa, which it can be tricky, but they did it! We were very pleased with the communication, service, and value.

The best! Cleanest, coolest and nicest management. A real person answers the phone! Definitely…read moremy first choice.

From the owner: Brenham Texas first and BEST All climate controlled storage facility. 24 hour access with super…read moreclean and well lighted units. Serving Washington and surrounding counties. Locally owned and managed

These people are SCAM ARTISTS. I am currently in the process of reporting them to the Better…read moreBusiness Bureau. I rented a 5x10 unit to store my things. When I got there I was missing a whole FOOT of space. My unit was closer to 4x10. I was missing 20% of my unit. I had to find a second space to house my mattress because of this. I was banking on the fact that units would not be missing 10 square feet of my unit. Absolutely insane. They said that they would give me like %10 of my money back a month ago. Never saw that money. Also had to pay extra for my stuff that wouldn't fit to be relocated. These people can not be relied on and honestly scammed me. I do not recommend them. They lie about unit size and don't provide any solutions. They also make you pay the full price for space you DON'T get.

BEWARE!! DO NOT USE THESE PEOPLE OR THIS PLACE! We rented out a storage unit Summer 2014 to store…read moredorm items until the Fall. They charged us each month on our credit card for the storage which was all fine. We picked this particular place because it was running a better $ deal a little outside of college station for a "CLIMATE CONTROLLED" storage center. It was away for TAMU but close enough. Move out day went okay. We came back 4 months later to move out and found several of our boxes looked like they had "wet oily leak spots" from the outside of the boxes. We thought something had leaked from one box onto the others, but the placement of the spots on the boxes does not suggest that at all. When we opened up the boxes, we found NOTHING had leaked, conclusion being.. it got so hot in there that there was the moisture and humidity of the storage unit that had caused this to happen. We ended up throwing away those nice sturdy boxes we bought (which we had hoped to use again and again). We were going to say something to management about that concern so that they could check into it to possibly save the next tenant from suffering the same demise. We decided to not make a big issue and moved on as we had so much to do on move out day. Now..for the reason this place rates 1 STAR!! urgh.. frustration sets in when you go to move out and sign move out papers on the 30th of the month and still get charged for the 1st of next month. We noticed this days later on our credit card statement and called in for the reverse credit. Brittany who works there came on the phone and put me on hold as she went to "credit" my card for the wrongful charge. When she came back and told me it was all done, I asked to make sure she took my credit card information out so I wouldn't be automatically and mistakenly charged again next month. (she informed me that supposedly many people suffered the same thing as she said there was a computer glitch)... geez louise.. how many people were charged and didn't even bother to check their statement and they just kept that money?! They weren't going to credit it on their own.. either that or she just made up some bogus excuse. Whatever. Just credit back my money please! I waited and waited... for that refund to appear. 1 week later, I called my American Express customer service and inquired if the credit was coming through as I still had not seen it online. They told me they don't see any credits pending. So I called back to this place and got Brittany again. First she denied it was even her that I spoked to about the credit... really??!! (mind you they only have like 2 or 3 people working in their small office).. and then when I told her what the issue was, she went to check and come to find out..she never did the credit . No apologies. nothing! She said "I must have not hit the save button". SERIOUSLY???!! dropping the ball 2x is unacceptable..so she told me now she had to call corporate because she had already "taken us out of the system" and I actually suggested she call me back to let me know what's going to be done about..not her suggestion..urgh.. The next day she calls back to tell me corporate says it will take 30 freaking days to credit my card back..like give me a break!! TERRRIBLE TERRIBLE TERRRIBLE !! For what was their mistake should have been handled better and much quicker! I was going to use them again this summer because I actually think their place is convenient and clean..but with the unit issue causing heat damage to our stuff and now overcharging us and taking more than a month to fix .NO THANKS!! NOT EVEN FOR FREE! I GUESS YOU GET WHAT YOU PAY FOR. Next time, I'll just rent off Texas Ave near the school and pay more.. for better service and a real 'CLIMATE CONTROLLED' unit where I won't be overcharged!