Years ago a loved one was in the skilled nursing section of Capitol Lakes. I was struggling to…read morelower him into his wheelchair while a nursing assistant who was in the room did not lift a finger to help me. He slid to the floor. Another time I visited and my loved one was sitting in his wheelchair in a puddle of pee which had pooled on the floor. Another time I was berated by a staff member because she couldn't find his shoes, which were in his closet, like I told her. I also got accused of stealing food from the kitchen, which turned out to be unfounded. I tripped and fell coming out of the elevator because it wasn't level with the floor. Hopefully the place has improved.

Our family moved my parents into Capitol Lakes in October of 2009. Out of all tre retirement…read morefacilities located in Madison, Capitol Lakes was chosen for a host of reasons, and after almost 10 years, we are all happy with Capitol Lakes. First and foremost is the location, only 2 blocks from the square. Secondly, Capitol Lakes has multiple levels of care, including Senior Housing, Assisted Living and a Nursing Home that includes Dementia Care. In Senior Housing, all unites have a full kitchen. There are also 3 restaurants. Including The Seasons, The Cafe and The Lunchbox. There are Heated garages and large, walk-in storage lockers. There is a large health facility with 2 swimming pools, a hot tub andhigh end exercise equipment. There is an on-site beauty salon. They also provide classes, lectures and programs on a daily basis. Everyone shopping for retirement residences must take a look at Capitol Lakes!

Just moved my sister-in-law to Azura on Wednesday. I'm so impressed with the tender loving care…read morethat the staff give their residents. I feel like I've found a little piece of Heaven for her. I was so unhappy with the place she lived in. All memory patients deserve respect, dignity and love.

Amazing place, amazing people. As my mom's Alzheimer's has progressed we have had her in care at a…read morefew other places in the Madison area, and the care and respect she receives at Azura Stoughton is heads and shoulders above. The facility is light and bright and well maintained, and the meals always smell sooooo tasty (OK, I sampled, they are GOOD!). We never visit at the same time, and no matter when we drop in she is always clean, dressed (in HER OWN clothes! ...if you know, you know), and engaged, enjoying herself. Her room is neat and tidy and smelling fresh and her clothes are laundered. In our previous experiences, this wasn't always the case... The team is compassionate and treats all the residents with dignity and respect. They have a sense of fun and you can tell they love what they do and know it makes a difference. They plan fun activities on a regular basis and special events that are really a hoot (Elvis impersonator anyone? Cowboy sing-a-long? Just examples!). They keep us up to date on her changing needs and status. They are always available to answer a call and provide information just to ease my mind. But most importantly I think, as I grieve what my mother is losing and say goodbye to who she was, they take joy every day in who she is now, genuinely enjoy her spirit and sass, and help me to see the joy in that too. I sleep well at night knowing she is in the hands of folks that care for her, physically and emotionally. Tracy and her team are unmatched, and we couldn't be more pleased with their entire program.

The staff at Oak Park Place (East) are excellent. I was there after surgery. The Director of…read moreNurses and all of the RNs that provided me with care were so professional, kind, caring and were responsible for me being able to return home in a timely manner. My Occupational Therapist and Physical Therapist were both very kind and caring and took the time to listen to my concerns and provide suggestions and answers. They both are dedicated to getting a patient up and moving around so they can go home even on the days when you just want to lay in bed and not do anything (grin). The CNAs and MAs were all friendly and very helpful. Also the manager of food service went out of her way to get the food I needed because of a food allergy. The facility was kept clean. I would highly recommend Oak Park Place.

Great views of a small prairie, and woods, out back. They also offer a good amount of space for…read moregardening to their residents, many of whom plant vegetables there. There are deer, woodchucks, raptors, songbirds and even a family of turkeys living in the immediate vicinity. There is also a small City of Madison park adjacent, giving a place for visiting grandchildren to play out-of-doors.

From the owner: Helping older adults lead lives of growth, happiness, health and security has been the focus of…read moreOakwood Lutheran Senior Ministries for more than six decades. At the center of our longstanding mission are two non-profit Continuing Care Retirement Communities we own and manage in Madison, Wisconsin.

BEWARE! Bed bug infestation!!!!! Found out 2 days ago, while…read moremoving my mom to a memory care facility, she had bed bugs! (Holiday, now called Middleton Crossing) Management knew and said nothing to me or my mom. I would have taken those bed bugs to her current facility and infected them! AND THEY KNEW!! Shall we talk about others moving out AND they're letting people move in!! This is beyond horrible

If you are looking to apply for the Aid and Attendance Benefit through the VA, and live here. Run…read more Honestly, I'm very disappointed in how things have gone with the Jefferson. We chose the Jefferson for many reasons, one being the community and that she would be able to age in place here thus making that cost minimal over time, now having literally no other choice but to move not even a year after moving in means that was an exorbitent amount per month (she lived here from December to the end of March). We were told by Tauni that we wouldn't have any issues with the VA getting approved for this specific location for Aid and Attendance because many have gotten it approved. However, when we met with the VA their response was polar opposite of this. That the facility did not meet the requirements and while she would get some funding, that none of the cost of the facility could qualify for being counted towards what she would get ultimately leaving her over $700 short a month for the facility. Added to the fact that this has caused immense amount of mental and emotional stress for both her and I and they are sending us a invoice for the total PLUS additional outstanding balances, which there should be none is frustrating. Add in that the food was meh, the games were the same card games every week which my grandmother hated and they kept promising to get new games going but never did. That the hallways smelled like cigarette smoke and gave me a headache every visit. Overall just needs some improvements.

BrightStar care of Baraboo has a team of incredibly dedicated individuals who strive to provide the…read morebest possible home care to their clients.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.