Very helpful in the pet salon as well as the sales associates in the store itself. The salon has…read moregroomed my mom's yorkiepoo mix for the past year and a half. They have paid attention to the details like paws and face, etc. Also, when I called ahead and explained that my mom was bringing her in by herself and that she is a senior citizen that doesn't get around very confidently, they were super helpful and accommodating. They watched for her car so they would be ready to run outside to take her dog to avoid any accidents or falls! So sweet... They also brought her back out to the car for her as well. Just an all around great experience and people who work here. But be warned, you will have to wait quite awhile for an appointment. :-)It's worth it.

I have purchased 3 KOI just over 4 years ago. They were approximately 2" long at purchase. Two of…read morethem are now about two feet long, the 3rd one is 3 feet long. I have also purchased feeder (gold) fish last year for my upper pond above the KOI. All the fish are healthy and thriving and larger. I also purchase my KOI food there when in Hattiesburg. While it may be a little bit more than Walmart, I believe in supporting local family owned businesses. I highly recommend Pet Palace for your pets and pet needs.

Bought a $50 shrimp. Dead within a few hours. Pretty sure it was injured while being bagged at the…read morestore. Called to find out the policy, and the kid that answered said, I don't think you can get a refund. Will never do business here again. This was a first and last time buying saltwater from here

So bummed! Still hating petsmart for how they treated us, and now I find out Crystal Reef is…read moreclosing!!! Now where can I go? Any suggestions???

Made an online appointment for grooming at 2 this afternoon. Staff was very friendly and told me…read morethat they were running behind as they took my dog to the back. They said they should be done before 4. I told them that was fine as I could go run some errands. I came back slightly early at 345. They told me they had one more dog in front of mine. I went to run another errand in town and they called me about 20 minutes after I had left saying that it would be impossible to groom her today. This notification was 2 hours and 15 minutes past her appointment time. I asked if they could at least trim her nails, and they did get to do that much. Again, they were friendly and apologetic throughout all this time. I was expecting a discount on the nail service or have some discounted follow up offers since they took my dog in to be groomed at 2 (per the online appointment.) I left the store with only her nails trimmed 3.5 hours later at standard pricing.. I cannot comment on their grooming abilities. Just the lack of grooming that occurred today. I'm now on the hunt to find a reliable groomer with openings! *I'd recommend anyone that tries to get their dog groomed to sign up earlier in the day than I did. Maybe you can get the service you signed up for!

I've literally been standing waiting for someone to come to the register so I can signal for help…read morewith the fish. A young lady comes up, checks a customer out, looks me in the face and turns to talk to some one in the office. Never even saying a word to me. It's been 5 minutes and not a single employee has came to the fish area.

LOVE THIS PLACE SO MUCH!! The owner and staff know their stuff. There is a great variety of…read moreitems. It's a fun place to just hang out with the fur balls

From the owner: We are your neighborhood one stop pet shop. Providing all of your pet needs. We offer a variety of…read moreaccessories and organic, natural products. Can’t make it to the store? Feel free to shop online! CBD Products available!!

Stopped in to grab a gift card for someone and it was late on a Saturday, just before closing…read more Despite the hour, service was awesome, a super nice and helpful young man juggling Door Dash and in-person orders. Definitely a good experience in that aspect.

Never and I repeat Never take your Pomeranian to be groomed here... they are not professionals as…read moreyou can see! Poms are never to be cut this short his hair will never grow back like it was! I throughly explained even showed pics of what I wanted which was a trim not a scalp job. I'm furious, I would hate for this to happen to your baby!! 3 days later they did offer a refund but that still don't make my Louie's hair come back.

These folks love their furry friends!!! You'll find a very nice assortment of locally made and cute…read moreitems for your puppy and kitty friend! I was blown away by how many different choices here from floor to ceiling of everything furbaby! There's a very nice selection of natural treats and they don't do rawhide! Matter of fact they offer healthy and tasty homemade treats and goodies like Calla's Peanut Butter & Honey Chewies, Bacon Cheeseburger, P.B. and Berry Bitty Bones, Lily-bug's Bacon Cheddar Chews & more. They have so many cute items that can be personalized. The options are limitless and personalization right there in the store can be done in minutes, seriously , and they do custom jobs on almost anything and if you're interested in choice for the custom bandanas or other accessories, fear not, there's 500 different fabrics to choose from! You don't have a harness, they can tailor make it and you can tell they're made to last and made with love, nice. While we're talking special stuff the folks here offer and big line of all-natural made in the U.S.A. shampoos, spritz and butters in what they call "Wiggle Butts Spa", cute. But seriously if you have a sensitive or allergic furry friend then this might be an answer here to chemicals that are unsatisfactory. Leslie, the owner, is super informative and, if she is not there, there's a very knowledgeable and enthusiastic staff of fur baby lovers and professionals, they're all great to interact with and are eager to answer questions. Bottom line: This is a total gem of a little shop with a huge selection of great stuff with a staff is professional, knowledgeable, super friendly and their customer service the best. Very highly recommended!!! https://www.sweetpeasposhpets.com/ https://www.facebook.com/sweetpeasposhpets

Fun, cute, friendly pet store. Love all the QUALITY handmade items! They can do instant…read morecustomization on the spot. Very helpful in fitting the right size harness! A real blessing compared to the store bought one our dog was able to slip out of!! Will definitely be back and look forward to Christmas Village in Nashville to get some more things!!