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    Oak Hill Grocery

    5.0 (1 review)

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    2 years ago

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    Walmart Supercenter

    Walmart Supercenter

    2.0(4 reviews)
    33.7 mi
    $

    This Walmart in Monroeville,AL used to be pretty decent but over the past couple of years it has…read morefallen off and recently after the layout change and added self checkouts it has slipped even further. You are extremely lucky if there are two cash registers open at the same time. They are forcing people to use the self check out and that's not fair, especially for the elderly who have trouble with it. The lines are usually really long and it's to no fault of the cashiers. My wife and I have no problem using the self checkout but do not want to use it when we have a full basket due to the limited space to pack the items. (Plus we feel that we shouldn't have to pay and do the job of Walmart) They do have people stationed at most of the self checkout spots but not all of them are helpful and some are inattentive and grouchy. (Usually the younger ladies) We also feel bad for the older women who have to stand there at the self checkout lines for long periods of time. I'm all for a new layout/look but this one seemed to have been designed by someone who does not shop for themselves. I understand that they may have moved things around in order to get customers to travel past products that they normally wouldn't pass but now I hear senior citizens complaining about having to go from one side of the store to the other for things they didn't have to do that for before the changes. There is always a lot of workers in the isles picking groceries using those huge things that are in the way of customers finding stuff. Not their fault but some of them are a bit stand offish. I'll end with my biggest pet peeve which is the person who wants to check my receipt as I leave the store. (I don't always remember to not put it in my wallet. When the one or two lines that are open are so long that we are forced to use self checkout there are times when we hit the button for a receipt and it does not come out or it says out of ink or paper. The young people at those stations are usually on their phone pretending they are on the Walmart site. When we do get their attention they can't help us so we have to go without the receipt and when asked for it at the door it feels as if we are not believed. The irony is that we often see people in the self checkout who either know or are related to the young ladies stationed there and they are talking with them while the customer scans in every other item and bag them, get the receipt and happily go on their merry way. We go to Piggly Wiggly and Red & White more now.

    I recently visited Customer Service. A person was having…read moreproblems with their return, so we waited. I asked why not open another register. I was ignored by the employees. The customer making the return apologized. I told them that it wasn't their fault, but managements fault. They had three other registers not being used. Five employees were gathered around one register trying to solve the problem. Come on people, open another register and move the line along. MONROEVILLE HAS THE WORST WALMART EVER ! ! ! !

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Publix

    Publix

    3.7(6 reviews)
    67.0 mi
    $$

    Publix had become the leading supermarket in Florida and has since expanded throughout the…read moresoutheastern United States. They became the leading supermarket by putting a strong emphasis on customer service. They bring the adage "the customer is always right" to new levels. Add to this fantastic BOGO (buy one, get one free) deals and that alone makes for a winning combination. Add to this the iconic subs that they make in their deli (affectionately known as Pub Subs) and they become virtually unbeatable. These subs are pretty amazing. I usually go with their Italian sub or their roast beef. Both are excellent and I guess anything you would order at their deli counter would be a winner. This particular location is in Troy, Alabama and serves this community well. I must say that I would definitely recommend this particular location or any Publix, for that matter. I choose to give it five stars for their steps in making sure a visit to a Publix is always a wonderful experience.

    Publix Deli in Troy, Alabama is THE WORST! I love shopping at Publix but this deli is TERRIBLE!…read more I've placed 3 orders weeks and days in advance and they are 0 for 3. Order 1- I called in an order for 90 wings - They made 90 potato wedges. Order 2 - I called in an order for a sandwich platter - I got bread, only bread on a platter. Order 3 - this past weekend I ordered 80 chicken tenders over a week in advance online. An hour and 5 minutes before pick up time the deli called saying they didn't have any tenders. 3 strikes - you're out!

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    Publix
    Publix

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    Oak Hill Grocery - grocery - Updated May 2026

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