RUN! DON'T COME HERE, I LEFT!…read more
Before moving here, DO THE MATH. I wish I had.
Last month, my electric bill was $817. The month before, it was $728. I also pay an additional $100 electricity-related fee when i pay my own electricity, make it make sense!
* $1,600-$1,800/month for the RV spot
* $700-$1,000/month for the trailer
* $700-$800/month for the diesel truck
* $700-$800+ electric bills
That's roughly $4,000-$4,500+ per month to live in a trailer. At that price, compare this place with renting or buying an actual home.
While the cost has gone through the roof, the community and amenities have gone downhill.
The showers have visible mold. The pool cues, ping-pong paddles, and pickleball paddles are locked up. To use them, you have to contact the office, wait for the office to contact a guard, and then wait another 10-30 minutes for access. By then, you may not even want to use them. Basic amenities have been turned into an unnecessary hassle.
CLEANLINESS IS ANOTHER PROBLEM
There is dog poop all over the property. It's disgusting, unsanitary, and in my opinion has reached the point of being a legitimate health concern. For what residents are paying to live here, keeping the grounds clean should be one of the most basic responsibilities.
Then there are the bugs.
I've camped all over this country and all over the world, so I'm no stranger to insects when camping or staying outdoors. But I have never experienced anything like what I experience at Valencia Travel Village.
I get bitten constantly at night. Night after night, I'm dealing with bugs and bites, and from what I can see, management is doing little or nothing effective to address the problem.
I understand that an RV park is outdoors. Bugs exist. That isn't my complaint.
My complaint is the severity and frequency of the problem, combined with what I see as a lack of an effective response from management.
Add that to dog waste around the property and visible mold in the showers, and I have serious concerns about the overall cleanliness and maintenance of this place.
It's disgusting, and residents paying these prices should expect better.
THIS USED TO BE A GREAT COMMUNITY
Before I moved in, I heard that 30-40 people would gather around the pool, play cornhole, and socialize. This place reportedly once had a waiting list.
Now, there are more empty spaces than ever. I also don't know a single neighbor who doesn't have a problem with this place. That alone says a lot about how far the community has declined.
I've learned after the original owner passed away, management changed. I was told the previous rate was around $800 with electricity included. Now it's $1,600-$1,800 for the space, plus electricity, while the community has become less social, less welcoming, and less enjoyable.
OFFICE STAFF
The office experience has been just as bad. I have never dealt with a business where the staff were this consistently rude and unhelpful.
The weekday office staff often have an attitude, and getting a simple question answered can feel like an inconvenience. I've had better experiences on weekends, when the staff are more polite and professional.
Residents should not have to plan their errands around which staff members are working just to receive basic courtesy and assistance.
SAFETY CONCERNS
I have personally observed security concerns, and multiple neighbors have told me about theft and other safety-related incidents. I have also heard serious concerns involving children's safety.
Those reports should be verified through official sources, but management should still take every complaint seriously. Based on my experience and conversations with neighbors, residents do not feel these concerns are being addressed adequately.
I don't expect management to replace law enforcement. I do expect clear communication, reasonable security, and a serious response when residents report problems.
MANAGEMENT
I have experienced what I believe is inconsistent rule enforcement and favoritism. Some residents appear to be allowed to do things others are prohibited from doing. In one interaction, I felt uncomfortable and intimidated. As well as many many other residence complain about the same guy trying to intimidate residence.
Overall, is that management has made everything more expensive, more restrictive, and more difficult while the quality of the community has declined.
ELECTRICITY
My electric bills were $728 one month and $817 the next month. Sister company so they have to pay Edison, and charge what 30% interest or more? so the company can make money.
BOTTOM LINE
the cost is not justified by the facilities, amenities, management, cleanliness, or overall experience.
$700-$800+ electric bills. Mold in the showers. Dog waste throughout the property. Constant problems with bugs. Amenities that are a hassle to use. Safety concerns. And $1,600-$1,800 just for the space.
This community may once have had a waiting list. Now, it has more empty spaces than ever.