Phillip was the most couteous and understanding person. He knew what I was going through and he gave me time to collect myself. My dog Wrecks had to be put to sleep and I was in a bad place. Phillip understood this and was patient. read more

The very nicest most sincere caring individual. Philip was the bright spot in having to say goodbye to our precious family fur baby. So patient and helpful. Definitely take your pet here at the end of their road for processing. It's a huge relief. read more

After my parents sweet dog unexpectedly passed away, they were at a loss on what to do. It would have been difficult for them to take her to the vet, where she might sit waiting for more than a week. After trying several options, someone recommended Oak Crest Pet Crematory. I called (so my dad didn't have to make yet another call that led to nowhere) and explained the situation. The gentleman I spoke to was so understanding. He said he would be happy to explain everything to my dad. My dad called and was able to make the arrangements. They came and picked her up at their house and took care of her the same day. They even dropped her ashes off after hearing that my parents were both ill. Our family is so grateful for their kindness and compassion. It was such a comfort to all of us during a difficult time. I would recommend to anyone in need of these services. read more

Oak Crest Pet Crematory - Lucky - Pet Cremation Services Near Me - Pittsburgh, Pennsylvania

They were excellent. It was the first time we ever needed a pet cremated, as his death was completely unexpected. They were kind, considerate and extremely helpful and professional. Phil made sure our boy was picked up in a timely manner. We picked him up today. While no one ever wants to have to do this, if you ever do; call Oak Crest. They were great! read more

My 16-year-old cat had to be euthanized recently, and we took him to Oak Crest after reading so many positive reviews online. The owner was patient and understanding about every concern of mine, and treated every aspect of the service with empathy and respect. They only do one animal at a time, so you're assured you're getting your pet's ashes, not a mixture of various other pets. read more

I am forever grateful to Phillip D. at Oak Crest because he brought peace to an unbearable day. From the initial call to the facility to our arrival it was nothing but a blessing. They were able to take care of my sweet bulldog Koda after she passed just hours before. The compassion that was shown has made such an impact on me that I would recommend anyone who loses their pet to use their services. They understand that our pets are family and they treat them with the utmost respect. I hope the kindness that you showed me and my family returns to you a hundred-fold Phillip. read more

Always kind and attentive service. Philip has taken care of all of my pets.

After one last visit to the vet yesterday, my husband and I brought our deceased 18-year-old lab to Oak Crest. While our vet does do private cremation, they couldn't absolutely guarantee the ashes we'd receive would be solely of our pet even if we wanted a private cremation, since they use a third-party (which makes sense) and it would take up to two weeks to receive her back. We decided this wasn't the best option for us and started a new search. We found Oak Crest through Google, and after seeing other Google reviews and calling the Crematory and speaking to Philip Donatelli on the phone, we decided this would be the best option for us. While we initially felt a bit anxious about taking her body to the crematory ourselves after the vet (Oak Crest DOES offer to pick-up), our vet had carefully placed her inside a small cardboard coffin and loaded her in our car, which Philip then unloaded for us when we arrived at Oak Crest. It was a bit of a relief to not have to handle our deceased babe! Philip was so kind and comforting, answered all of our questions, and we found great peace in seeing the facility and knowing exactly where she'd be cremated. Philip told us he would have her ready for us in 2 hours. So we returned then, picked up her little 4"x4" box, and returned home. (Oak Crest offers other urns and memorials at an additional cost, which we had declined) We paid $150 out-the-door and our total timeline from our arrival at the vet in Lawrenceville, to Oak Crest, back to home was a mere 4 hours. Seriously, amazing. I have to say that for your pet, a special member of your household, it's extremely sweet to know where/how/who is handling them at every point in this process. Our day yesterday truly couldn't have been more seamless or special and that was thanks in part to Oak Crest, whom I would highly recommend to any one I know. read more

Excellent compassionate service. The younger gentleman I spoke with on the phone was very kind and helpful, then when I got there Phillip was absolutely wonderful and very respectful. All told, from the time I made the initial call to the time I returned home with my pet's ashes was just under 4 hours, and at $160 all-in the price was extremely reasonable. Will definitely use again for my personal pets and will recommend to my clients. read more

I don't have anything additional to add, but I wanted to echo the opinions and comments of the other reviewers. I have no hesitation giving Oak Crest and Philip a 5-star rating. I hope I don't need to use their services again soon; but when I do, I will go back. read more

Thank you for your compassion and professionalism during a difficult time. Thank you also for returning our beloved Randle on the same day.

We searched online and found Oak Crest had amazing reviews, and it was very close to home. We brought my parrot Rocky in and Phillip was great, very compassionate and promised to handle my baby with dignity and respect. We came in at 4 and had Rocky back with us the next day, although Philip said we could have come back that evening. Very highly recommended, they only do private cremations and you know who is handling your loved one through the whole process. Thank you Philip. read more