Great store - picked up a bunch of electronic parts and an arduino for a small project and the…read morestaff were helpful and we found everything quickly. Has parking, is well laid out.

From the owner: Apple Systemhaus , Apple Premium Service Provider , Telekom Exclusiv Partner , Telekom Business…read morePartner mit eigenen Rahmenverträgen , Shop , B2B Abteilung, Betreuung beim Kunden vor Ort durch einen Außendienst. eigener Shop. Eigene Apple Werkstatt im Haus. Apple iPhone , Apple iPad, Samsung Handys & Tablets , BlackBerry, Mobile Device Management.

We moved from the states and needed cell service. We were lucky and got Patrick to help us. He was…read moreefficient and vodaphone had good pricing especially compared to our US plan. Very pleased with our experience.

Heute war ich im Apple Store Schildergasse. Ich wollte die Virtual Reality Brille ausprobieren. Es…read moresah aus als lag sie da zum testen, sie war jedoch befestigt. Ich wollte die Brille nehmen, doch sie war fest montiert. In dem Moment schrieh mich ein Verkäufer an und brüllte:"Die ist nicht zum abreißen da!" und lief davon. Kein freundliches Wort, nur anschreihen, unglaublich was ich da erlebte. Das kann doch nicht ihr Ernst sein, das sie so mit Kunden umgehen??? Der Mann war komplett an den Armen tätowiert und trug eine schwarze Wollmütze!

Snuck into this store just before closing one night. The store greeter was able to diagnose and fix…read moremy iPhone problem within a few minutes (no specialist available or necessary). Tough to get any better or faster service, so my experience here was definitely 5 stars!

Six stars out of five! Phonecare is an authorized Apple repair shop, which also does a lot of…read morework for one of the major phone carriers. The shop replaced my iPhone's broken screen in 20 minutes. This happened while I was on an extended trip to Germany. (I was bummed: the US desk had told me it would be a two-week turnaround.) Hearing that I was traveling, Mr. Schmidt, the shop owner, immediately took the phone in, and completed the work without any surcharge for the emergency request. Then, it turned out that his shop only takes German bank cards. Again, with an easy simplicity, he accepted the cash I had at the time, a bit short of the bill. Fast-forward several months later, and my phone was erratic took a hard knock. Luckily I would be Bonn, where I once again brought it to Mr. Schmidt. He openly guessed it might just be as simple as a loosened connector...and that's what it was, and fixed in very quick order. He then said there would be no charge as it was simply that. He is very pleasant to chat with, too, a most congenial and interesting person. Ask him how he ended up with a phone repair shop - quite a story. Great job; very fair pricing; excellent customer care.