This opticians gets four stars not because of the stock or premises (which is generic Specsavers)…read morebut for quality of service, which is totally excellent. Getting the mundane stuff out of the way, it's a basic store in the large Westway Precinct. It's Specsavers - eye tests, glasses and contact lenses. Frames run from NHS free to major Designer names. The staff however make the difference here. Nothing is too much trouble. When junior breaks/loses his specs they are always repaired or replaced free of charge with a smile. If you need to book an eye test they will offer to phone or text you to remind you. They seem to know their customers, and both trained opticians and counter assistants are equally professional and helpful and friendly. Really - you should indeed go to Specsavers!

My wife and I have been regular customers over the years both at the Bath and Frome branches, but…read morehave just met with a very rude and abrupt refusal of service. We are both in our late seventies, with deteriorating eyesight and in need of eye tests and new glasses. Evidently all this is irrelevant - we cannot have our eyes tested until two years after our last test (16 months ago). Why do they bother to send us marketing material and advertise expensively on TV if they don't want customers? Should have gone to Boots - Eyetech - Vision Express - and their enormous competition on the internet.

This is a great opticians, with really friendly and helpful staff. There's not much more you need…read morefrom an opticians, apart from a great selection of good value frames, and expertise from the staff. Roger Owen Optometrist certainly has the lot!

I've been coming here for a few years now and they're really great. They're now called Lynn…read moreFernandes although I think it's the same people. It may be a little shabby upstairs but they do a very thorough examination and they're all very friendly and laid back. It's the only optician I've ever been to which (I think) get my prescription right every time. I recommended this place to my girlfriend and after a couple of bad experiences with prisms and other opticians, they got her right first time. Sorted her out with a good quality set of frames too. Big time recommendation.

Brilliant opticians and optometrists! They do a standard eye test as well as a visual assessment!…read moreEspecially the vision therapy they provide is amazing! They are absolutely recommendable if you have any questions about eyes, contact lenses or behavioural optometry!

Our practice has been Ashleigh Sight Care for many years nothing's changed about how relaxed and…read morecareful we are with eye testing and eye care, as well as in your choice of lenses and frames. We now have a camera that allows us to keep an image of the inside of your eyes. Great for you andI to see a very special part of your body. Claudia Ashleigh

Excellent and professional service - perfect prescribing and delightful dispensing. Much preferable…read moreto a high street chain optician

It's easy to see this place through rose-tinted spectacles.read more

The staff here are wonderful and very helpful. (they really know their stuff!) After going to a…read morechain opticians for years I cannot believe the difference it makes going to an independent optician. The quality of the glasses and the standard of the consultation is in another class completely at Rose opticians. I feel I am in safe hands, money well spent! (and my glasses are bound to last a lot longer!)