1. O'keefe John MD

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Saint Louis, MO

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O'keefe John MD

3.0 (2 reviews)

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Total Access Urgent Care

Total Access Urgent Care

3.3(68 reviews)
0.3 mi

This is an excellent urgent care facility…read more The speed of service, the friendliness of all the healthcare professionals, the cleanliness of the facility, and the quality of care was top notch. The only negative thing was that the radiology tech did not give me a lead apron to wear, as I assisted my child in the patient X ray room. I had to hold his broken arm in the exam room, as the radiology tech took two X rays from an enclosed room. My son was wearing a lead apron, but I was not offered one. Scattered radiation is not a joke. As a parent assisting a patient in the X ray room, I should have been protected, too. Not only was this unprofessional, but this is a safety violation, too. Thank God I was not pregnant. Aside from that, this urgent care facility is still an excellent one-stop-shop for an urgent medical need that does not require an ER visit We were seen right away, we were checked in with no issues, we had minimal forms to fill out, we received an X ray and a CD for the X ray, a prompt dose of pain medication delivered upon request, and at the end of the visit, I received an itemized receipt, a print out describing the diagnosis, and follow up recommendations, just like in a standard ER visit, for a fraction of the cost. And the friendliness of the staff could not be beat. All of the 6 different healthcare professionals I met with that day - every single person - was super nice. And he / she was responsive to any questions and concerns I had. Everyone was friendly. Thanks Yelps!

They did blood test, urine analysis and CT scan. This took around 4.5 hours. A few days later, I…read morecalled requesting test results to be faxed to my MD. They claimed HIPPA laws prevent this! To my own MD? My MD office had to call them, then FAX was sent. Someone there appears to be confused about what HIPPA laws mean. The urine test was not complete. Bladder infection diagnosed. I asked what bacteria was present and was told they don't know because no culture was done. Why? What was my account charged for if you do not know? Meds prescribed were ineffective ($30) and testing had to be repeated a week later. I would not go back to this urgent care.

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O'keefe John MD - physicians - Updated October 2026

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