From start to finish, the providers and staff at callen lorde- Chelsea have been wonderful. I had a…read morevery positive experience with all the staff, medical and psych providers and staff at the pharmacy with my prescription/insurance assistance. They are a great team of people and I'm lucky to have access to this medical community.

USELESS, Why is the pharmacy open and im calling 7 times back to back and not a single person can…read moreanswer the phone. Can't begin to explain how USELESS the pharmacy is or the people who work in the front or back in the pharmacy. Yearss going to callen lorde locations and every single one of them is literally run by useless mfs. If i call a manhattan location to refill my prescription how dumb do you have to be to refill it in a brooklyn location? And then say you are unable to help me? So I just have to go more days without my medication because the usesless people that work there can't do their job correctly and are no help: why tf are yall there for?

I've been a patient here for a decade. Everyone that's treated me at Astor has been responsive,…read morethorough, and always answers all questions. I used to be reluctant to go to the doc. No longer.

I have been a patient of Astor Medical Group since they were at Irving Place. Dr. Kim has excellent…read morebedside manners, is approachable, patient, caring and efficient. Medical appointments can be daunting but this office is super organized. I have never had to wait to see the doctor or to get any tests done. Arrive for your appointment and you're seeing within five minutes; if tests are required - they're done immediately. New office space is modern and pleasant (for a medical office). Their patient portal is great for pre and post visit communication.

Terrible management! Had a doctor appointment and they scheduled it only for me to show up and say…read moreno referral was in place, but I could see the doctor if I paid out-of-pocket. Front desk (Steve) was aggressive, unsympathetic, and unapologetic. Why make me come all the way to just waste my time or bait-and-switch me? His manager, Chanel, was dismissive and told me that my pcp did not know how to write a referral as they didn't receive it. No wonder the best doctors are leaving this location! Wouldn't be surprised to see Mt Sinai close this up and sell the building in the next few years.

Unbelievable poor quality control on the third floor. The front staff and a guy name Steve( tall…read morewhite guy) was rude and cuts you off in mid sentence. Turns it around and gaslights and says you're being aggressive for asking insightful questions. The manager Chanel is not professional and is aggressive. Spoke to a Vanessa Thompson and joy who said Mangement sets the tone and that's why patients receive this behavior. Look for a different location. And definitely voice memo your interaction with them so you have proof. And if you have a platform make it go viral. It's a corporate culture thing in this office. The plurality of reviews are 1 star.

Dr Joshua Katz of Mount Sinai Doctors at 226 W 14th St in NYC was absolutely sensational treating…read moreme for arthritis in my knee. We had several challenges getting the hyaluronic acid gel prescription for my knee. At first the Specialty Pharmacy couldn't get approval from my insurance company for the gel. Then when Dr Katz identified a different Rx the Pharmacy said they couldn't obtain that gel. Dr Katz had to submit the prescription at least three separate times to various pharmacies until it was finally approved and obtained. He did all that up against a time deadline at the end of the calendar year because my medical insurance company informed me that as of Jan 1, 2026 Mt Sinai Doctors will no longer be in-network with them. In any case, Dr Katz went way above and beyond to provide wonderful timely care which has allowed me to walk without pain for the first time in several months. GREAT JOB by Dr Katz and team. THANK YOU!!

Dr. Hermos has been my doctor for many years, and my husband sees Dr. Palatucci at this practice as…read morewell. We're both very particular when it comes to medical care, and we're so happy to have found excellent primary care doctors who take the time to listen to us and always treat us with respect. I highly recommend both to anyone looking for a new doctor. I've always had great experiences with the nursing staff as well. Everyone seems upbeat and happy at this practice, which goes a long way when someone is coming in to draw blood. I've also never had a billing problem here (though I've had plenty at other doctor offices) and the front desk staff has always been very kind and efficient in my experience.

I came here for a gynecological procedure. I was handled with care and felt most at ease with the…read morestaff here. Only complaint was the front desk gave me a different time and seemed to also be a little confused about what my actual surgery time would be. The other staff though, once I was checked in was AMAZING and I can't express how much I felt valued as a human and felt safe. Gabor Nemesdy, was my Anesthesiologist and he was just great!!! My nurse was Annie and she was also great! My surgeon was my primary Obgyn, Michael Frey, who is always amazing and the only one I would trust to do my surgery and his assistant was, Chioma Iwelumo and she was also lovely! Overall I can't say how thankful I am to have the team I had take care of me!

Dr. Stephanie Blanks Oncolongy team are second to non & the Marino family appreciates her…read moreunwavering dedication in helping our mom during her 2nd year of treatment to fight the ongoing battle of a disease I wouldn't wish on our worst enemies. God bless you all at Mt. Sinai & thank you for saving our mom

Kris has taken wonderful care of me for at least 20 years. I grew up in a medical family --…read morePharmacist Father, Nurse Mother -- and was trained to value and treasure medical care. I value and treasure Kris Bungay! Frank Ball

I have been going to Dr. Bungay for over 15 years now. I can't imagine going to anyone else at this…read morepoint. Dr. Bungay is the most caring, personable, and knowledgeable doctor I've ever seen in my 59 years. He is one of a kind and always has the patient's best interests in mind. He has helped me immeasurably over the years. He is superb.

This place has changed a lot since St. Vincent's closed in 2010. When I first went there it was…read morevery patient-centered. I was actually happy to go and get my chemotherapy, which I had for 6 months. The treatment room nurses were really great and my doctor and np were really caring and helpful, AND THEY LISTENED TO ME, which is very important. Radiation therapy was another thing altogether and that doctor was the antithesis of patient-centered medicine. But now it seems that everyone is defensive and angry and what the patient wants is not important any more. Looks like they are all toe-ing the line to keep their jobs. It's owned by Beth Israel Continuum Health Care now and it shows. I am truly unhappy to see this change in a place I used to like... :-(

I just finished radiation therapy for prostate cancer at the center. the staff is professional yet…read more friendly. Many of the patients I got to know over the weeks were delightful. The doctors are top notch and the center is "state of the art". I actually miss my daily visit. Cancer sucks, and I don't recommend it to anyone, but this place makes it much more bearable.

this place sucks. the water in the faucets is YELLOW and does not get warm, in a hospital? all…read moresub par staff, many can't speak clear English.

Greeters and intake nurses were unfriendly, unconcerned and seemed generally uninterested in their…read morejob. It felt more the a begrudged midnight staff at a CVS than an emergency room. Once inside things didn't improve. The person who came to interview me was whispering and mumbling incoherently. I literally could not understand him and when I pointed it out he gave me a defensive attitude. Nothing about this place reflects the concept of EMERGENCY. At that point I realized I had to get out of there, so I reluctantly called an Uber and headed nervously (I was not well and very concerned) up to Lenox Hill on 77th street and received excellent care. I would void this place if possible

This clinic continues to exceed expectations. My fervent wish as that all the other clinics copy…read morethis model of compassion and excellent patient care. Dr. Angela Condo is a Saint!

I highly recommend Dr, Karen Levine-Tano. She is caring and thorough and makes you feel like your…read morewell being is as important to her as it i I am presently in the care of Dr. Karen Levine-Tanco and I must say she is the very best. She is compassionate, she listens to all your concerns and is thorough in her treatment regimen. I highly recommend her to anyone who wants to have that feeling like back in the days when a physician treated their patients like they were part of their own family and wanted the best for you. I am presently in the care of Dr. Karen Levine-Tanco and I must say she is the very best. She is compassionate, she listens to all your concerns and is thorough in her treatment regimen. I highly recommend her to anyone who wants to have that feeling like back in the days when a physician treated their patients like they were part of their own family and wanted the best for you.

I have been to this location a few times and have received kind and helpful service there. I do…read morewant to make special reference to Fran Marie. I arrived late because the closing time is 5pm (and not 8pm as listed on Yelp). Fran Marie stayed late to help me with a CD of a scan for my son. She was patient and sweet even though she really didn't have to help me at all. Excellent person! Hope she gets some recognition for her diligence.

This review is for the Lenox Hill location on 15th. Had an absolutely horrific experience there…read more First, they were 40 minutes late for my appointment. OK. No problem. From the waiting area to the changing area, the place looked shabby and unkept...visuals you don't want to have when entrusting a place to take medical images of you. In the changing area, things were literally peeling off of the walls. I have had a MRI since having this one and didn't need to wear a gown at all. Wearing your own clothes and being asked if the temperature is OK? Preferred. Now here's the really weird part. This radiologist had ZERO emotional intelligence. I told him as I started to cry that I was so nervous as the last time I had a test like this they found a tumor. His response? "Where did they find it?" Seriously? I was dumbfounded. I told him and he simply said, "Well we're not looking at that this time." Yeah....obviously I know. They give you ear plugs that are way too big for someone with smaller ear canals. I could hardly screw them down to get them in my ears and as a result the machine was FAR too loud, which as I'm claustrophobic was especially triggering. At the MRI I had today, the machine was far cleaner, faster, and I had noise cancelling headphones with music playing which is FAR less loud...and if it's too loud, it's probably damaging your hearing as well. Also, the radiologist was lovely. As this Lenox Hill guy wheeled me in the machine, I was crying. He came in, removed the cage from my face and then started to wheel me back in. I told him that I needed a second. Most people at this point would have already asked if I was ok. ZERO emotional intelligence. Shouldn't be doing testing on any patients whatsoever. Overall, I'd give this place 0 stars out of 5. NO idea how they have any positive reviews. I was so triggered that I called my doctor and explained the situation recommending that they find a new radiology department to work with.