Very honest and reliable. My family has been coming here for years and this is the only mechanic…read moreI'll trust with my vehicles.

Unfortunately my experience with Hy-Tech was not a good one. Parts used where not oem, didn't fix…read morethe problem and failed way to soon. Went back several times and finally had to find a different mechanic. I have a high mileagle vehicle so it's possibly something they're not good at servicing.

I've been a client for 10+ years. I trust them with all our vehicles. They are honest, honest,…read morehonest, and did I say honest? Reasonable prices and they do great work. They are always polite and professional.

Hands down the best. My daughter in law had an issue with her brand new vehicle. Her 3 children…read morewith her as she pulled into the shop just before they opened. The team made my daughter in law and grandchildren feel very welcomed. As they ensured they got back on road in timely and safe manner. Not only the best service I have commend their neighborly attitude for it is one that is greatly appreciated by this Papa.

The Head mechanic at this shop always helps me determine the best direction when making Auto…read moreRepairs. He comes in way under the dealership and the work is precise. A little old school personality but lots of experience and always lands on the issue.

I went to get my van repaired and the job was done very sloppy. they drilled out a part but didn't…read moreremove all of the debris so it started giving my engine problems . when I took it to the dealership the found debris in the motor coming from the same area where the part they replaced because they had to replace it again. so when I came back to present them the paperwork from the dealership where it states the debris that was in the space from the part they replaced from the drilling they did to replace it caused engine damage, they told me they will not help me and declined wrong dueing. very unprofessional. Definitely not fair to their customers!! what's fair is fair . Don't become a victim like me guys !!

Service was so nice and polite, quality of work was great . Highly recommend this business.read more

Good work and honest mechanics. As long as I live in the Bay Shore area, I won't be taking my car…read moreanywhere else.

4-9-25. Went in for an oil change. I was informed that…read moreappointments are not necessary but encouraged. At the time I visited, it wasn't too busy so I was taken care of right away. I did purchase the oil change through Groupon and everything worked out pretty smoothly. I was charged an additional $15 because my car needed an additional quart of oil and they also tack on a few extra dollars for what I think was an "oil disposal fee". Nevertheless, the staff was friendly and service was done pretty quickly. What I really liked was they didn't try to sell you on all the extra b.s. that other shops usually do. I maintain my car fairly well and know I didn't need a transmission fluid service, windshield wipers, air filters, etc. so when I mentioned I just wanted to change the oil and that was it, I appreciated that they didn't waste my time. I'd definitely come back again.

Horrible service. 12pm appointment for an alignment, arrived a few mins early to check in. They…read moresaid about an hour and a half, no problem. Went to the mall to kill time. Returned just before hitting the hour and a half and waited in the waiting area. After about another 15 mins, asked how much longer. They stated they didn't even do the alignment which was the original reason for coming and that they tried to call ( do not have any missed call ). But wanted to try and upsell new tires and tire rotation. It is now 2:16 and I'm still sitting waiting.. *UPDATE* 2:54pm and my car is now getting pulled in for the alignment 3:20pm and the car is finally done and on a test drive. So a 25 min service took 3 and a half hours. Appreciate the service guys!

On October 30th at 2:09 PM, I brought my car to Pep Boys Auto, store #1480 (1846 5th Avenue, Bay…read moreShore, NY) for a state inspection, Service Work Order #2086265. My car failed inspection because it was missing one rear driver-side lug stud. What's most disappointing is that neither the technician, Edward F., nor the service manager, Paul Nembhard, said a single word before performing the inspection to inform me that the missing lug stud would cause an automatic failure. If they had simply told me, I could have easily purchased a replacement lug stud elsewhere since one was not available for purchase in-store, which was an inexpensive fix, and avoided failing the inspection altogether. When I asked Paul why they wouldn't notify me about an issue like this before proceeding, his response was that it "wouldn't be ethical." That explanation made absolutely no sense. There is nothing unethical about informing a customer of an issue that will cause their car to fail. What would be unethical is passing the car without the repair, which I never requested or implied. Instead of understanding my point, Paul completely misconstrued my words, repeatedly insisting that I wanted his mechanic to "do something illegal" by passing the vehicle as-is. That was not what I said or meant. I only wanted to be notified of the issue so that I could fix it before it resulted in a failure. To make matters worse, after the failure, I was told I would have to pay an additional $10 for the reinspection once I replaced the lug stud. When I expressed my frustration about the lack of communication that led to this unnecessary cost, Paul's only response was, "It's just $10 to get the car reinspected." That dismissive attitude showed zero concern for my time and money. I even made the analogy that if my windshield wiper was missing, something Pep Boys conveniently sells in-store, any reasonable manager would suggest buying and installing one before failing the inspection. Paul had no answer for that either. On top of everything, I was charged an additional $10 to have the car reinspected at another state approved facility after I resolved the issue myself. This was a cost that could have been avoided entirely had they communicated properly from the start. This entire experience reflected a serious lack of professionalism, poor communication, and a disregard for customer service. I left extremely dissatisfied and disappointed. I will not be returning to Pep Boys Auto, store #1480, and I strongly advise others to take their business elsewhere.

Nothing they are rude and no knowledge They lie charge for…read moresomething that they don't even do brake stuff on the cars and don't say nothing to the customers

Mavis in Bay Shore is a great place to get tires, brakes and professional service…read more I highly recommend this facility. I will definitely do business again.

I accidentally went to the wrong Mavis Discount Tire location on Sunrise Highway after already…read morespeaking with another Mavis that had given me a quote over the phone. Instead of being honest, the staff tried to act like they were the location I originally spoke to and attempted to charge me significantly more. The whole interaction felt misleading and dishonest. I ended up leaving and going to the correct location, where they honored the original pricing and treated me professionally. Just be careful and make sure you're at the correct Mavis location before agreeing to any pricing.

I called BayShore Pepboys and got an appointment for a tire plug (I had a bolt in my tire). They…read moretook me right on time and fixed the flat in minutes. Super friendly, and helpful!

Nayshore pep boys iis a horror show. Made appt for A/c check, repair 930 -1000 got there 945 told…read moreme 2 ahead of me, called 1230 told they were bringing it in now. Went there 340pm they hadn't even moved from where I parked it. Went in now desk person telling me they were swamped and haven't gotten to it Thry weren't swamped in am, 2 people ahead.. Why make appt, then lie through the day when I could have gone elsewhere. My son sent me there but he's in ohio. I will never go back and will never recommend pep boys They day before I had wemt to lake grove in error for 1st appt.whenappt was. with bayshore. So I had to rebook for Sunday. Can't say lake grove any better but they had a line of people when I got thete. Bayshore did not. If You can't handle it don't book people.

I had a problem in my tires with lower tires pressure signal. They said that I have to replace all…read morefour tires becasue all tires are getting wore out. It was a problem to cause this problem. I took their advise. They charged me $1,400. Then he talked to manager and gave me discount by lower $200. After replaced four tires, the tires presurres message did not disappear / go away. I went back several times to ask the same questions. They said I have to drive couple miles. It will disappear /off automatically. It did not work as what they said when I drove more that a miles. They could not able to slove this problem. I use google search, it should be able to reset with the "tires reset buttom". The do not know and they could not be able to fix the problem. It is my first experience with this problem. Finally, the guy replaced all tires telling me. it was because the pressure. He put more pressure on each tire. It did not work. He used the ipad to check this situation of my car. He said, this was a problem for the sensor of my tires. I must to replace three of them in order to get this message off. He said "he cannot fix it. He said I have to call the dealer to replace the tires sensors. I did not understand it, it was working fine and without any problem before replaced all four tires. I have feeling they broke all the tires' sensor of my car. Now, I have to call the dealer to replace the sensor for my car tomorrow. I was very sad for what they did. I lose the trust from them.

Scheduled an appointment online with Wheel Alignment and free Tire balance check and Tire rotation…read more Get to the place tell the guy checking in the car in the parking lot he states ohh you booked online they don't know our store promos. Then asked for the price for the wheel alignment and once he heard I'll be getting other services free he goes yeah the wheel alignment is $179 dollars obviously plus tax almost $200 bucks. They trying to charge the free stuff in the price of the actual purchase. Even the employees working on other cars laughed trying to scam customers. Be mindful with Mavis and this location. Funny how when you call for wheel alignment is $119.

Greg, the owner is amazing. Told me a specific time frame on when my car would be ready, walked…read moreme thru the whole process, and rental was on site. Job came out perfect! Thank you

Castle Exceeded my expectations everywhere…read more Service: 5/5 - Greg is fantastic to deal with. He's fast: Gave me a preliminary quote right away. (Note: My collision was not that significant, yours may take more time.) He was responsive to my emails and worked to get proper payment from insurance without me involved. He just got it done. When I picked the car up he went over the work done carefully while in front of the car. Very friendly. Repair 5/5: PERFECT I tell ya'! The paint matched flawlessly; the lines on the pieces that were replaced were dead-on straight. The brand emblem was replaced, headlight -- perfect. He even took care of a minor ding I had which was not covered. Car handles great. Cleanliness: 5/5 - The car looked showroom new when he gave it back to me. He got it cleaned inside and out. I was not expecting it to look as good as it did. Prices: 4/5 - Seemed reasonable to me. Fortunately I didn't have to pay anything because of my situation. (Wasn't my fault.) Greg worked with the appraiser and got the prices figured out with almost no involvement from me. Parking: 2/5 - Parking here is VERY tight. The good news is that while my car was being repaired it was kept inside the garage. Speed: 4/5 - My front bumper, side panel and headlight repair took a little over a week. Considering the quality of repair the speed is no issue here. Reputable: 5/5 - The repair comes with a limited lifetime warranty in writing. I didn't even have to ask for it. Overall: 5/5 - Yelp has done it again. The good reviews here are not to be mocked. No need to go all over the place. Give 'em your keys. NOTE: IN THE BELOW PICTURES THE PAINT DOES MATCH THE ORIGINAL PERFECTLY - IT'S JUST THE CAMERA LIGHTING.