All I have to say is they charge 30% for shipping returns outside of the original packaging. I had…read morethe shoes in the original shoe box, but not the shipping box so I lost out on 30% of the product value. For a Shoe box worth $1...

I placed an online order the website kicked back my card but at the same time took my money off my…read morecard I didn't get a confirmation number nor did I receive an confirmation email o just don't understand and I cannot afford this financial loss a friend HIGHLY recommend this site for all the exclusives I just hope customer service is able to help me put my daughter really wanted those UGGS

Great store. Selection is low key like, new balance puma and Adidas. A few other brands, but not…read morethat much focus on those. I like that, since it's hard to find something different in an oversaturated sneaker culture. Got my daughter 2 pairs of sneakers (black suede pumas & new balance) and my dad a pair of pumas. He loves them. Staff was great. Store was clean.

I hate bad customer. Really hate it, especially when you actually want to purchase something. This…read moreis the 2nd time I've walked in this place and get no service. It's self service here. I came in no greeting. Looked at the sneakers no one came over to assist me.i had to physically go and ask one of the employees where a certain size would be and he literally just pointed. And seeing that I didn't know what the hell he was pointing at he was then able to open his mouth to say where they were then he walked away. 5 mins later I was still there and nothing. But there was a girl sweeping by me, sprayed her cleaning products right by my foot and kept doing that the entire time I was there. I walked out and and did tell her that I was not aware of their self serve policy. Of course she didn't say anything. I will never walk back in here.

just made my 3 purchases from this store. this store is amazing!!!! tge staff was awesome and they…read moretake their time to measure you for the perfect fit. i suggest if you're looking for a great faja.......please go see them. they are the best in the game!!

Great customer service amazing help and staff every one was helpful hope anyone in the area comes…read moreto shop for shoes here amazing and would come back everytime

I'll get straight to the point! Managers , owners... Please tell your employees to get rid of the…read moreattitude. I too work in the customer service business and I know customers can be difficult but it comes with the job. I simply asked a couple of questions and employee was frustrated. It's your problem if you placed the wrong price on an item. Not mine. Owners / managers, you don't need these type of employees especially when you're new to the area.

Whole racks of items are mis labeled price wise. You will love up an of thinking it is one price…read moreand when you get to the register items ring up another price. Management her is crappy and one particular cashier is rude and unprofessional. Customer service at this store is non existent. They need to fix that if they want to keep this store open.