The young gentlemen that assisted me were kind and patient. It was my first time I had a lot of…read morequestions They were patient and friendly. Very good experience

Decided to try this recycling place since the other one we went to was a bit difficult to find…read moreparking and the employees just took out items without letting us know what was going on. And after all the bins we filled we only received a little money back due to not clearly communicating with us the separation process. We turned in to this place, there is plenty of parking which is a huge plus compared to the other place. It wasn't clear where to get the large bins to place the recycling items, but a super sweet lady saw I was a bit lost so she told me the bins are in the back. We walked back there, grabbed a few bins back to the car and separated out each type of recyclable. Plastics in one, aluminum cans in another, and glass in another. Then we brought the bins to the employee to weigh the bins. The one working today is super friendly. He put each bin on a different scale. Then indicated to the lady at the stand it was ready for her to take the weight from each bin. She asked for a drivers license and then proceeded to give me a receipt. She was super sweet as well. After we grabbed our receipt, we walked to the ATM area and scanned the bar code on the receipt. The ATM took a little time to process, but soon it popped out the cash and then on top the change. As we were leaving the exit, it was a bit hard to see the cars and many were driving pretty quick so it's harder to leave. Overall, It was a super easy process. We will definitely be back.

I bought a few used catalytic converters from here. It was a really unbelievably good price that I…read morejust couldn't pass on. Now my F-250 has 5 catalytic converters. I'm gonna pick up a few more when I get my next paycheck, and get this sucker down to basically zero emissions.

Joe is such an awesome person. Very professional and curteous. I didnt know much about recycling…read moreat first, so the staff enlightened me, so that I could get more for my money if i disassembled the things I had. Thanks so much! That extra money afforded me the opportunity to pay for our camping trip.

UPDATE. They don't take any recyclables anymore. The owner recommended a new place to drop off…read morerecycling: Caraustar San Jose Recycling 388 E Alma Ave San Jose I came here two different times. First they said they don't take any electronic or wood recycles, only boxes. Today, they said they no longer take boxes. So this should be taken down.

Note: They have moved! They are on S. 10th St. near Tully, at the back of the Suddath property. I…read moredropped off an old printer and a box of small miscellaneous electronics. The charge was $5 for the printer only. Quick and easy. CALL before you go to make sure someone will be there!

Tuesday, 12/23/25, our recycling and our next door neighbor's recycling was missed…read more I called both City of San Jose and Calif. Waste to report the missed pickup, but received no return call or recycling pickup even though we left our recycling cans out for the next few days. I'll understand if this incident and any other reports cause the contract to not be renewed or contracted for any other locales but this was zero service from our perspective. I'm posting this on 12/28/25, by the way.

There is a woman named Kim here answering the phone that is particular rude and hostile. We…read moreschedule junk pickups and sometimes the driver misses and writes BS note as an excuse like there was a car blocking the item. We literally were home all day and the item was freely accessible. Kim was literally yelling to say that we're wrong (was she personally driving the truck that day??) while she could have handled it in a much more neutral manner. Like just say you're sorry to hear that, reschedule the appt, and move on! If management is reading this, she needs retraining in basic customer service. Other representatives there are fine. It's a shame we pay this much in city taxes honestly.

I rarely leave reviews, but after reading some of the negative ones here, I felt like I should…read moreshare my own experience because it has been very different. Today, March 11, 2026, was my fourth visit, and I usually come here because it's the closest recycling center to my place. Every time I've come, the experience has been smooth and hassle-free. The staff are friendly, helpful, and work efficiently to keep the line moving. The man who helped me today was especially professional. He came over, helped sort through my bags, and carefully checked for unacceptable items more than once. I actually appreciated that attention to detail because it showed he was doing his job properly. A few of my plastic bottles were returned, but that was perfectly fair since they weren't CA CRV eligible. I still walked away with $17.75, so no complaints from me. One thing I'd recommend is sorting your recycling before you arrive. It saves both your time and the staff's time, and it makes the whole process a lot smoother. Parking is a little limited, but that's really my only minor complaint. Other than that, I've had nothing but positive experiences here, and I'd definitely return. I came right around closing time, so there was plenty of parking and no waiting line.

Service is great, they take your bags and empty them. You just have to carefully back up to the…read moregarage door opening.

Well organized and very easy to drop things off. The workers are very cordial and helpful. Will…read moredefinitely continue using this service.

I dropped off a load of my electronics stuffs this morning based on the yelp's high rating. It's…read moretrue, they were very helpful! Thanks!

Overall a very good experience. Offered the best price for alloy wheels compared to couple of other…read morestores I checked.

Workers here play favoritism. I was waiting in line for a long time and the worker made me move my…read morevan so his buddy can park where I was at. Wouldn't recommend coming here unless you'd like to wait in line more than once

They have remodel the place there's a little store for drinks & snacks . It's way much quicker now…read morethere's express line for people with bins and then the main line. Only thing is parking and traffic

From the owner: We accept and recycle truckloads of leaves, branches, stumps, palms, trunks, clean lumber, compost…read moreand just about any clean green waste!

The team at West Valley Collection is always helpful, on top of things and really great. Even…read morecalling in to make requests to clean a bin or upgrade to a new one are very efficient and pleasant. Thanks for being excellent at customer service!

I have to hire as per code for waste mgt in los gatos...a monopoly…read more....they frequently dont even pick up the garbage can...usually twice a month i have to call these jerks to report missed pickup...los gatos needs to get a new contractor!!!