Matt configures a new computer for a very reasonable price. Also had him to come to our house to…read morefix a printer problem which he did quickly and for a reasonable price.

Stopped in to have my iPhone battery replaced. Finished it while I waited. Excellent service.read more

I called to ask if I could exchange a specific ink cartridge (Office Depot #106814) for the correct…read moreone (Office Depot #502934) since our company ordered the wrong one. Even though I did not have a receipt or order number, Eisha told me they could perform the exchange. I drove to the store, explained the situation and they told me they could help. About 15 minutes later I was told they could not exchange the item. Now we don't have any ink to print critical paperwork and I wasted my time coming here! I would have thought they could work something out, especially after telling me it wouldn't be a problem in the first place. Very disappointing.

Remodeled & new layout. Staff is friendly. They have been out of a LOT of items, but I think that's…read moremore pandemic related supply issues than the store itself. Still a good experience.

Jeff did a great job getting all of my technology working together. He installed two different…read moreprinter brands on four different computers of different brands and ages, got my Wi-Fi running smoothly, and connected everything with my AV tech and home theater setup. As a systems administrator, he clearly knows how to handle complicated setups. He was professional, patient, and easy to work with. I highly recommend Jeff for reliable IT help.

Jeff was great. I will definitely be going back to him for any future computer repair needs and I…read morerecommend you do so as well. I had a broken screen on one laptop, which he was able to replace quickly and for significantly less than quoted by other computer repair companies in the area. He did a great job, and not only was he knowledgeable in multiple areas (such as computer repair, cyber security, and web development), but he was also very security conscious (he had me take my hard drive, not only for insurance purposes, but to ensure that my data was protected). He did a great job on the laptop screen replacement and I actually had him look at another computer that had previously "died" according to Geek Squad and which was going to cost me an extraordinary amount of money to fix - according to them, the keyboard and the hard drive needed to be replaced and the data on the dead hard drive was non-recoverable. Jeff worked his magic on it, and while the hard drive was not fully recoverable, he was able to recover a decent portion of it, while replacing the hard drive (including installing a new OS on a previously well-worn system) all while being very cost-conscious. Oh, and, the keyboard didn't need to be replaced at all. So much for those other guys :-P As it stands, I would definitely recommend going to Jeff for any computer repair needs. I will certainly do so in the future. Overall, he is very knowledgeable - and while he may not have focused specifically on computer repair in the past, his depth of knowledge in multiple areas can make the solution all the better.

I was desperate as I'd dropped my computer and shattered the screen. When I called Computer Zone,…read morespoke with staff and directed to bring it in and ask for Wayne after describing the issues. When I arrived I was greeted warmly and welcomed in by Wayne himself. He was respectful and easy to work with. I felt heard and my needs for my computer, attended to. WOW! I must say, the turn around was quick! Within 24hrs I had answers as to what the problem was, the estimate and when they projected when it would be ready to take home. I would definitely recommend this company to anyone else and they for sure have become my number #1 go-to for computer needs. #veryhappycustomer #greatwork

Last week Dell tech support advised me to buy a new hard drive. They suggested that i find a local…read moretechnician to back up my laptop and install the hard drive. Fortunately a friend highly recommended Computer Zone in Edmond. I called them and Wayne said "bring your laptop in". So i took it in late on Thursday and explained what I needed. They backed up my computer and installed a new Hard Drive with a terabyte of storage. They completed the work and called me. I was able to pickup my laptop in under 24 hours. Wayne and Matt were so helpful and friendly, and best of all gave me expert service!! They have been in business in Edmond for 30 years. I highly recommend Computer Zone for Apple and Dell computers.

You basically walk in an they they tell you either yay or nay if they can fix ur device. If they…read morecan't they give you some 1800 number to call which usually ends up being a s$_& +&(( because you talk to someone who doesn't speak a crap of English. Then mail you a box to send ur phone in etc. It's not a bad place just talking to the non English speaking people is frustrating an elongates the process when you have to file a claim an send ur phone in.

I went in to the store today with an issue and Zach immediately identified the problem! He was very…read morefriendly and professional. Thanks Zach!

First quote was $140.80 for TV dismount and remount. So for two jobs it would be $281.60. So I…read moreresponded and was ready to schedule the service. Then I got a second quote of $367.00, and he wanted payment ahead of the service!! I responded that I never pay until after the work is done (all consumer websites say never to pay until the work is done so you don't get scammed). Then he sent a message stating that there would be an extra charge for setting up the Amazon Fire sticks and IR extender!! Then he sent a message saying my quote was not 10% off, but the total was still $367.00!! SO, then I got on Thumbtack.com and found three quotes for $200, $238 and $250. I'll be going with one of these contractors.

Highly professional and right on time!! Bashir had it mounted in ten minutes and was out of the…read morehouse in about an hour. He knew exactly what to do and how to get it all put in. Highly highly recommend for any technical media you need installed. Would call again in a second. (Plus loved his accent!) Been waiting a long time for this!

I came to this location after the -5 star rating from the Stillwater OK location…read more Completely opposite experience! Came right in, immediately acknowledgement, immediately assistance, great customer service! Glad we tried another location instead of just giving up all together!

Best Buy Total Protection is a giant Rip Off. I have been a Total Tech subscriber since before…read morethey even called it Total Tech. Go to Costco...they have extended coverage automatically and the warranty work has no deductible! I have purchased an 83" Smart TV, 2 Samsung S26 smart phones and an LG Washer and Dryer over the past 18 months, thousands of dollars. Today the Samsung Smart TV blew up and in order to even get an appt I had to pay $107 and sit with no TV for 6 days!!! They're is bo longer a concierge line for Total Tech members and the people who handle customer service are barely understandable with their accents. They make sure you cannot escalate your frustration to anyone beyond a young Store Supervisor. I wish I had read something like this before renewing my Total Tech plan...except for actual Geek Squad, ie, computer people, it is useless.