Crew came out on a Saturday and on short notice as we are not always here. Personable,…read moreprofessional, courteous. By all indications, problem hopefully resolved. Satisfied with service today and with our windows as a whole, which we've had for over 4 yrs. now.

Service was a 10 / 10/ 10/ 10. The team was efficient, great clean up, on time and pleasant to have…read morein our home. I received a call when they were on their way and asked that we review the job before they left. I will use them again.

I recommend this company. We had a cracked glass table top. Their people came in and made a…read morestencil. Less than two weeks later our new table top was installed. I was impressed with how much care they put in making sure it was cleaned and properly installed. Thank you!

We had a very positive experience with A Cutting Edge. Sandra, Jamie and crew were very easy to…read morework with and provided us with great quality products and service for our home renovation. Our showers and mirrors came out beautifully.

As promised, the new Andersen windows and doors across the back of our house have reduced road…read morenoise by approximately 70%, which was our primary reason for replacement. The glass is 75 feet from a 45mph roadway, the dramatic reduction in noise has been impressive. Very expensive, but then the best usually is. We also replaced several windows on the sides of the house that were functionally in much worse shape. Jae Guarin, the rep we worked with, was highly professional and provided an honest audit of existing windows and which ones to prioritize replacing. Before and after pics below.

To be clear upfront, I have not engaged them in an installation, I am rating on their extremely…read moreaggressive sales tactics. I submitted an online request for a brochure or sample pictures for inspiration and some ballpark costs pretty late one evening and they called within minutes. I let it go to voicemail so they called twice more and then sent me a text. I replied the following morning to say that I was at a very low commitment phase and not planning anything until next year. They said they don't provide quotes by phone, everything is custom so they have to visit and measure in person. So I indicated I was not interested in that. They asked me to confirm where I lived so they could verify they serviced my area (which has already been established via the web form), then asked for my address. At that point I stopped replying. They have since called my phone 2 or 3 times a day, every day FOR WEEKS! I blocked their number but I can still see when it called and they are still calling 2 or 3 times a day 3 weeks later. That's crazy behavior, bordering on harassment. Steer clear if you don't want to be hounded.

Contractor scheduled an appointment and was a no-show and non-response. Called for days and was non…read moreresponsive.

Never showed for estimate, never called to reschedule, to this day I have not heard from them…read more Wasted my day waiting for them

This company did amazing work. Despite the delays with Covid-19. They kept me well informed on the…read moredelivery and install dates. Great communication and excellent work. I highly recommend them. I can't thank you guys enough.

They can do small jobs such as install windows, shower doors. But not big jobs…read more I ordered 11' W X 7' H shower wall with a door but they couldn't install...they have to call somebody to install for them. I've been using Infinity Custom Glass and they are excellent! Try it!

Universal Windows Direct of Las Vegas specializes in home window and door replacement services…read more While my husband and I were looking for window repair, we found Universal Windows Direct of Las Vegas. As this was our first experience searching for window replacement services, we didn't quite know what to expect. Universal Windows Direct of Las Vegas was the first company to stop by our residence. It was a same day appointment. As soon as we called in, a team member arrived at our house in the evening. We informed the team member about several of our windows and the crack in one of the panes. After inspecting the windows, he had taken all the necessary measurements. From there, we went down to discuss quotes. A example window replacement was provided. He had mentioned it would be better to replace all of the windows in the house to match since the new design would look completely different from the builder grade windows we have now. After informing the team member that we were really just looking into the 3 windows in the upstairs bedrooms, the team member provided the quote. Due to pricing and the difference in the window compared to the current windows in the house, we decided not to move forward with Universal Windows Direct of Las Vegas.

Honestly, if I would have taken more time to digest the plethora of negative comments and opinions…read moreabout Universal Windows, we would have moved a completely different direction. We replaced every window in the house in cash as requested as the progress was suggested by UW. Yes, Jeff was our sales person. Yes, he and the many, many different individuals will blow up your phone during the process unnecessarily. As we started this process on 2/27/26. The windows were installed 6/26, the first week. This did take two days for the entire house which was communicated that this could happen. No big deal. What is a big deal, as the pictures will show and document, UW does NOT provide a finisher to tidy up the new work completed. I have been in contact with Jeff and have requested this be completed as we even purchased the paint to match. They have scheduled and rescheduled multiple times. July 2nd, July 6th, July 7th and have canceled on the same day, during the time they are supposed to arrive. They now have us scheduled AGAIN July 11th. Btw today's date is 7/9/26. As you will notice the consistencies with this company. Poor customer service =Poor reviews. Repeatedly. Believe the sales pitch, calling the manager John, for an unbelievable discount and price, you're getting the best deal ever, blah, blah, blah. For almost $30k to replace builder grade 30 year old windows, which is a huge investment, we should get what we paid for at the bare minimum. This company has no follow through, no commitment, no time for you once you pay. This is now into the second month of getting them to just "finish" what they started, so we (hopefully) never have to communicate with them again. Believe the reviews. Look elsewhere. Anywhere else.

Fast service Professional work they really know what they're doing reasonable prices Very happy…read morewith the results. I really recommend this place thank you Armando and team.

Said he would come out on Thursday - I spoke with the owner - he was a no call/no show and didn't…read morereturn calls or texts Horrible

Terrible company. Won't come back to fix our door. $15k later and I'm trying to sue them.read more

We recently installed a custom pivot door on our house and Nicole was involved in every step of the…read moreway to make sure that the project was completed to our satisfaction. She is amazing. Highly recommend this company, we have done business many times in the past and always been very happy and satisfied!

We purchased a 3 panel security screen system for our patio sliding door. Meet Corey at his office…read morefor initial consultation. Then he did full measurements and detailed explanation at our home. We did also meet/discussed the same project with 2 other companies. It was Corey's non-pressure, genuine honest approach that sold it for us. He also adjusted the factory schedule to fit our timeline. Constant communication during the entire process. Installation took about 2-3 hours. Very meticulous and explained-demonstrated every feature before leaving. We are very happy with the product quality and without hesitation recommend Security Plus.

We had security windows recently installed by security plus. Corey and his staff were amazing from…read morethe start to finish, nothing but professionalism noted on all levels. Our security windows screens are so beautiful and modern. We highly recommend Corey's product, especially if you want a clean modern appearance, he's definitely the one to call! Thank you again team Corey!