We had a very positive experience with A Cutting Edge. Sandra, Jamie and crew were very easy to…read morework with and provided us with great quality products and service for our home renovation. Our showers and mirrors came out beautifully.

A zero star from start to finish. I took my kitchen cabinet panels for glass install. When I…read morepicked them up they were stacked together in plastic wrap. After I removed the plastic wrap, and put the glass against the light, the frosted glass had scratch marks, finger print marks, the frost layer on a panel was not complete and clear silicone was visible on the face of the glass panel. I sent them the pictures and they said to return the panels for correction. I picked up the panels and 2 of them had scratches on the glass. After a verbal disagreement, the manager accussed me of doing the damage on transport and I should have inspected the glass before leaving on the 1st pick up. Why did you wrapp them up if its your practice to show the customer the finished product? Clearly you didnt show me the 1st time. You showed me after I picked the panels up the 2nd time and accussed me of scratching the glass. For the consumer: this company was unnacountable and blamed me instead highly unethical and substandard. See for yourself Dont be fooled by the high reviews on Yelp.

As promised, the new Andersen windows and doors across the back of our house have reduced road…read morenoise by approximately 70%, which was our primary reason for replacement. The glass is 75 feet from a 45mph roadway, the dramatic reduction in noise has been impressive. Very expensive, but then the best usually is. We also replaced several windows on the sides of the house that were functionally in much worse shape. Jae Guarin, the rep we worked with, was highly professional and provided an honest audit of existing windows and which ones to prioritize replacing. Before and after pics below.

Andersen sent their service manager Zach and Cody to look at our windows and said nothing was wrong…read morewith them. They said the cold drafts we felt from the expensive windows were "normal." Zach said the cold air results from the laws of physics, convection of room air, etc. None of it explained why we replaced 20-year-old windows that leaked cold drafts and replaced them with new Andersen windows that also created cold drafts and cost us over $60K! One of them tried to make us feel better by saying the new windows would save us money during the hot summer. I reminded him I bought the windows for all four seasons, not one. This is not the quality and service we expected from this company. If the Andersen salesperson Kris Riggs told us to expect cold drafts to occur, we would never have signed the contract. I produced a video documenting this draft problem with the Andersen windows, so none of these problems are in our imagination. This video was shown to Zach and Cody. Buyer beware of Renewal by Andersen. Their energy-efficient windows are not so energy-efficient.

Contractor scheduled an appointment and was a no-show and non-response. Called for days and was non…read moreresponsive.

Never showed for estimate, never called to reschedule, to this day I have not heard from them…read more Wasted my day waiting for them

Universal Windows Direct of Las Vegas specializes in home window and door replacement services…read more While my husband and I were looking for window repair, we found Universal Windows Direct of Las Vegas. As this was our first experience searching for window replacement services, we didn't quite know what to expect. Universal Windows Direct of Las Vegas was the first company to stop by our residence. It was a same day appointment. As soon as we called in, a team member arrived at our house in the evening. We informed the team member about several of our windows and the crack in one of the panes. After inspecting the windows, he had taken all the necessary measurements. From there, we went down to discuss quotes. A example window replacement was provided. He had mentioned it would be better to replace all of the windows in the house to match since the new design would look completely different from the builder grade windows we have now. After informing the team member that we were really just looking into the 3 windows in the upstairs bedrooms, the team member provided the quote. Due to pricing and the difference in the window compared to the current windows in the house, we decided not to move forward with Universal Windows Direct of Las Vegas.

Honestly, if I would have taken more time to digest the plethora of negative comments and opinions…read moreabout Universal Windows, we would have moved a completely different direction. We replaced every window in the house in cash as requested as the progress was suggested by UW. Yes, Jeff was our sales person. Yes, he and the many, many different individuals will blow up your phone during the process unnecessarily. As we started this process on 2/27/26. The windows were installed 6/26, the first week. This did take two days for the entire house which was communicated that this could happen. No big deal. What is a big deal, as the pictures will show and document, UW does NOT provide a finisher to tidy up the new work completed. I have been in contact with Jeff and have requested this be completed as we even purchased the paint to match. They have scheduled and rescheduled multiple times. July 2nd, July 6th, July 7th and have canceled on the same day, during the time they are supposed to arrive. They now have us scheduled AGAIN July 11th. Btw today's date is 7/9/26. As you will notice the consistencies with this company. Poor customer service =Poor reviews. Repeatedly. Believe the sales pitch, calling the manager John, for an unbelievable discount and price, you're getting the best deal ever, blah, blah, blah. For almost $30k to replace builder grade 30 year old windows, which is a huge investment, we should get what we paid for at the bare minimum. This company has no follow through, no commitment, no time for you once you pay. This is now into the second month of getting them to just "finish" what they started, so we (hopefully) never have to communicate with them again. Believe the reviews. Look elsewhere. Anywhere else.

Fast service Professional work they really know what they're doing reasonable prices Very happy…read morewith the results. I really recommend this place thank you Armando and team.

Said he would come out on Thursday - I spoke with the owner - he was a no call/no show and didn't…read morereturn calls or texts Horrible

Terrible company. Won't come back to fix our door. $15k later and I'm trying to sue them.read more

We recently installed a custom pivot door on our house and Nicole was involved in every step of the…read moreway to make sure that the project was completed to our satisfaction. She is amazing. Highly recommend this company, we have done business many times in the past and always been very happy and satisfied!

We purchased a 3 panel security screen system for our patio sliding door. Meet Corey at his office…read morefor initial consultation. Then he did full measurements and detailed explanation at our home. We did also meet/discussed the same project with 2 other companies. It was Corey's non-pressure, genuine honest approach that sold it for us. He also adjusted the factory schedule to fit our timeline. Constant communication during the entire process. Installation took about 2-3 hours. Very meticulous and explained-demonstrated every feature before leaving. We are very happy with the product quality and without hesitation recommend Security Plus.

We had security windows recently installed by security plus. Corey and his staff were amazing from…read morethe start to finish, nothing but professionalism noted on all levels. Our security windows screens are so beautiful and modern. We highly recommend Corey's product, especially if you want a clean modern appearance, he's definitely the one to call! Thank you again team Corey!