I had not had a highlight in years because I was worried about damaging my already thinning hair. Lindsay, on 12./4/25, did an amazing job with my partial highlight and it is still amazing almost 6 weeks later. What's more, she was very careful to protect my hair as much as possible. I will be back for more apts! read more

45 minute appointment took 1 hour and 45 minutes. Waste of time, and money. At least at a restaurant they will comp your meal. Avoid unless you're desperate. read more

Horrible since purchased by the new company. Prices went up on memberships, dirty laundry litters the hallways, whole salon and spa is dirtier, no longer able to book appointments online. The change is just heart breaking. I can't even imagine how bad the instruction for the students must have gotten. If you can afford to go anyplace else avoid this place like the plague because based in the filth Im not sure there isn't a plague brewing there. read more

I decided to get a blow out here yesterday due to the Economic blackout and wanted to support the students and the school versus spending money at a larger salon for a blow out. Keeping in the spirit of supporting the school and the students I am giving four stars but I do think there are a few things that would be good for people to know ahead of time if you are planning on coming here. First the good. You can't beat the prices but you definitely get what you pay for. They use amazing, high quality, and phenomenal smelling Aveda products and I found the hair washing and mini facial experience super relaxing. My student was super sweet as well as the one that helped her. However, the entire process took over three hours which I did not anticipate and ended up looking nothing like the picture I showed. It's not to say it looked bad. They were all saying how pretty it looked, although I asked for loose waves and result was almost a 40's style pin curl look that is just so not me. Some constructive feedback if this is read, although I'm not a hairstylist by any means, Is that because my hair is curly, frizzy, and textured, if you wait until it's too dry to blow dry it, it will be hard to get the frizz out. You need to put the product in when it's wet, and blow it dry. This does not seem to be an option here, because the students have to have their supervisors check to make sure they washed their clients hair properly. Also, to get loose beach waves with a flat iron, you use bigger pieces of hair and it doesn't take near as long and it doesn't end up so curly and puffy. To get the ends flat like I requested, instead of wrapping the end, you flick your wrist let go a bit, and pull at the end. I wanted to say this during the service but I know they are working long hours and just doing their best. I'm a little conflicted on even writing this, but I don't think I was asking for anything complicated. I did not expect the quality to be as good as the more expensive chains but I guess I thought it would be better than my own abilities since I lack professional training. Maybe I'm taking my own skills and other hairstylists for granted idk. I was able to just take a quick shower when I got home and redo it, but I don't think I would chance a color or cut because it's not such an easy fix if you get someone inexperienced in that area. I also could not imagine spending any more than three hours there. This is a great place if you have the time, are on a budget and aren't too picky about your hair. It is an also wonderful way to support students and help them learn. It's just not for me, as my child free time off work is limited. It may also be helpful to put estimated times on the service menus to help potential clients gage expectations prior to booking. read more

Never Again. I have been a customer of Aveda Salons for 20 years at multiple locations in and around Columbus, OH; as well as other states. I have always supported salon schools. Yesterday's visit was the first time I left with my hair looking worse than when I went in; due to the students (and instructors) arrogance, ignorance, and inexperience. (there were two twenty-something African-American women working on my hair, and 3 instructors who argued with me. I am a middle-aged white woman). I called and requested a simple highlight (minimum amount of foils) and a cut. I was scheduled for a partial (more foils) and a cut. I came in with highlights that were growing out. I wanted a simple highlight to match, to tone the brassiness, and a cut to get rid of the dead ends. When I arrived, the 2 stylists pulled up a picture of what THEY thought I should have done. I said NO, that's not what I want. I explained what I DID want. (A service I have been getting with zero issues for many years, which, should be well-documented in the Aveda records) During the consultation, they called the instructor over. I explained that I did not want what they were suggesting. I told the instructor what I DID want, which was face-framing highlights, a cut which would allow me to keep length but get rid of the dead ends, and a toner that would reduce the brassiness of the highlights. The instructor insisted that I allow THEM to move forward with THEIR plan, as flawed and ill-informed as it was. Despite the fact that it was not going to give me the result I wanted. They insisted that I would get the result I wanted, that they knew better than I did. I told them, no, your plan isn't going to do that. Then, an entire team of instructors proceeded to argue with me about why I was wrong. They called me "argumentative" and "cold". I was not wrong, they were. Not only were they wrong, but I genuinely got a kick out of the "I told you so" moment when the appointment was over, and they got to see the result of their terrible decision-making. The result? My hair is green. And it's a foot shorter than when I went in. They decided they needed to "add lowlights" to "help the regrowth blend in" and insisted on "baby lights" (the finest weave) for the highlight. They ignored the FACT that a warm blonde cannot be colored over (using an ash demi). The highlights? Not visible, as I pointed out before we began; due to their insistence on using a technique that I said I did not want. The cut is awful. Really, I have never had a worse cut. It's blunt, choppy. No blending whatsoever. They obviously are not teaching, nor making any attempt to master the basics. Also, the floors were dirty. The stations were a mess. This was the first time I had ever witnessed such a thing at a salon. I will never return (after I make them fix this). Not only that, I will encourage you not to go either. Go to Paul Mitchell. Go to Penzones. Go anywhere else. But.... DO NOT go to Aveda. Somehow, they have forgotten. I am the paying customer. I am the one who can take my business elsewhere. And I will. There's theory, and then there's practice. They are all theory, and no practice. Oh, the "stylist" asked if I had children. She asked what my birthday was. Completely inappropriate, not professional. None of her business, actually. read more

Risa H. was amazing and so sweet! She did my color retouch and did a great job styling my hair after!!

I booked my appointment at Aveda a full week in advance, expecting a decent experience. I have short to mid bob length dark hair and only wanted a few layers plus a full highlight. I specifically requested a 4th year student. They didn't have any but didn't tell me until I was already there. From the start, communication was frustrating. The staff seemed annoyed when I tried to explain what I wanted. The student assigned to me was called Ali. She was incredibly slow and clumsy, constantly dropping things and struggling to follow even basic instructions from the teacher like how to point cut. I had come in with freshly washed hair but they made me wash it again, this time with boiling hot water. They told me the haircut and highlights would take about 4.5 hours total. Instead, it took 3.5 hours for her to barely cut my hair. I could have done better myself. Then they suddenly remembered they needed to do a strand test for the highlights which took another 1.5 hours. I had to tell them they could do the haircut during the test, which should be common sense. In the end, they said they couldn't do the highlights that day because they wouldn't have enough time, even though my appointment was booked for that exact service. To top it off, when it came time to style my hair, I asked them not to use too much product because it was making my hair greasy. They ignored me, poured on the product, and left my bob looking oily and weighed down. That style took another 45 minutes for short hair. And I was still charged $7 for this disaster. I also asked the girl what type of hair does she think I have, she said a 3A. I have 1C! The fact that she goes to beauty school is surprising. In the end, this was bare minimum effort, extremely poor time management, and a waste of my day. I left feeling like I had paid for a bad haircut and a ton of frustration. Never again. read more

I booked my appointment at Aveda a full week in advance, expecting a decent experience. I have short to mid bob length dark hair and only wanted a few layers plus a full highlight. I specifically requested a 4th year student. They didn't have any but didn't tell me until I was already there. From the start, communication was frustrating. The staff seemed annoyed when I tried to explain what I wanted. The student assigned to me was incredibly slow and clumsy, constantly dropping things and struggling to follow even basic instructions from the teacher like how to point cut. I had come in with freshly washed hair but they made me wash it again, this time with boiling hot water. They told me the haircut and highlights would take about 4.5 hours total. Instead, it took 3.5 hours for her to barely cut my hair. I could have done better myself. Then they suddenly remembered they needed to do a strand test for the highlights which took another 1.5 hours. I had to tell them they could do the haircut during the test, which should be common sense. In the end, they said they couldn't do the highlights that day because they wouldn't have enough time, even though my appointment was booked for that exact service. To top it off, when it came time to style my hair, I asked them not to use too much product because it was making my hair greasy. They ignored me, poured on the product, and left my bob looking oily and weighed down. That style took another 45 minutes for short hair. And I was still charged $7 for this disaster. This was bare minimum effort, extremely poor time management, and a waste of my day. I left feeling like I had paid for a bad haircut and a ton of frustration. Never again. read more

I had a root re-touch scheduled at 6:00 pm. I sat on the chair waiting until 6:45 until she brought the color out and attempted to start without a cape on me. I said could I please get a cape to protect my clothes? She walked away to get it and never returned. Her boss came over and said I have to reschedule because it was too close to closing. I was there almost an hour and received no service. This place is very trashy read more

Cienna gave the best facial I've had! thank you. I'll be back!I felt so relaxed and my skin felt so moisturized! At 62 it was wonderful and long lasting! read more

I've been coming hear for a while now and every time I come here I'm so impressed with these students work. I have a full color service to cover some incoming grays and she was excellent! Very professional and so kind!! Love coming here and plan to keep coming back! read more

Stopped in for a facial, and it was AWESOME! Jonya gave me a great experience and addressed all of my skin concerns. I love the Aveda products and Jonya was thorough and relaxing as she moved through each step in the process. I will definitely be back! read more

I went in as a first-time customer to get a haircut. Vanessa did amazingggg! Would definitely be a repeat client of hers!

I had an AMAZING facial experience. Very relaxing and professional. I look forward to going again! read more

Nurtur Aveda Institute - Left my skin feeling great! - Hair Salons Near Me - Columbus, Ohio

My hairstylist at Aveda is graduating in 2 weeks and couldn't do layers to save her life. Somehow they look like a mullet. Got it fixed at a GREAT CLIPS for cheaper. The hairdresser there laughed at my cut and pulled other employees over to look at how bad my layers were. I was laughing too, just so bad. Overall aveda is a good concept, just keep expectations in check. In other news, the great clips in grandview is wonderful. read more

Nurtur Aveda Institute - Hair Salons Near Me - Columbus, Ohio

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Had a facial and a manicure. The service was good. The facilities left quite a bit to be desired as a spa. read more

Nurtur Aveda Institute - Practice, practice, koi pond? - Hair Salons Near Me - Columbus, Ohio

Came here for a quick haircut. Had Dani and she was an amazing hairstylist. Her instructor checked her work a few times to make sure everything was looking okay. The cut, wash and style was only $24. Everything went perfectly! read more

Most recent update (06/06): Went in for a Brazilian & Brow wax with Brooke W and I was blown away. She was so kind, respectful & did not make things awkward at all. She left the vibes of the room so light hearted. She was precise & accurate as well. I will be scheduling again with her asap! read more

I had an impromptu facial (while I waited for my MIL to get her hair done). What an incredibly pleasant surprise. DASHONNA TANXHILL was wonderful! She was very professional and friendly. My face looked so fresh and hydrated and I was so relaxed afterwards! I've just booked my next facial and I cannot wait! read more

They will generally let you choose the student you want to perform your service but will not let you choose the instructor you want as the supervisor; and the supervisors are not all equally talented. The instructor you happen to have makes such a difference in the quality of the service you will receive there. I want to support the training of the students but do not think I should have to assume such a risk on the talent of the instructor that is responsible for supervising the student. read more

This was my first time at Aveda. My stylist was Paxton, I spent a good portion of my day there. Paxton did an amazing job on my hair. She was very personable. Paxton and I had some good laughs. I highly recommend Paxton for hair color. read more

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Great relaxing service with Anya high quality products and great calming energy and vibe. Very knowledgeable, professional, friendly and had wonderful massage skills with just right amount of pressure and appreciative of the recommended skincare suggestions afterwards customized to meet my needs and her effort to detail and following up with any other concerns I had. read more

I had an appointment here in June for Shampoo and conditioner. Service was great, wash was great, student was great. Made an appointment for a gel manicure and spa pedicure. When I made the appointment I was not told that if I already had gel polish on from somewhere else that it needed to be off. I could not get a manicure. So on to the Pedicure. the student was very nice and friendly. I dont think they are teaching how to do a real pedicure. I paid 32.00 for a foot massage. Didn't get polish because the colors offered are for Non Black women. I am very dark and the polish was not suitable for me. I only pay 37.00 for a pedicure from a Nail Salon. I was shocked by the price especially since this is a school. RECAP: I paid 32.00 for a foot massage. When I left I had to go to a nail salon to get a true pedicure. read more

Great services at budget friendly prices! Highly recommended the blowout membership.

This was my second time going to aveda and by far the worst haircut I have ever received. I initially went in wanting just a trim and bang trim to my long thick hair. Left with choppy and short layers and appears like she took half my hair with her. She talked me into lots of layer and showed me the length of them which ended up being wayyyy shorter than what I wanted. The worst part was I said they appeared a lot shorter than what I wanted and she said should I stop as she already had cut half my head by this point. I was telling myself to trust the process but it was awful. Cried all the way home from the appointment. read more

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24 November 2017. Friday. I like Aveda because I am on a budget and coming here allows me to get my hair done without breaking the bank. What sucks about coming here is that when your favourite student graduates, you have to either hunt for another favourable student or get your hair done by someone else. I got a wash and style (with a flat iron) this morning - basically, a shampoo and thermal blowout). The student who did my hair was new so I gave her the benefit of the doubt. After taking forever to blowdry my hair and not really flat ironing it well, I left after 2.5 hours. With the previous senior student who did my hair before, I would normally be out of there in 1hr and 30 mins. My hair is short so it doesn't take a long time to blowdry it but for some reason, this new student took such small strands and blowed my hair out bit by bit (piece by piece). I'm not complaining but I wish things would have been different because I asked the student to add a style as she flat ironed my hair but the whole look of my hair came out just "BLAH". Okay, maybe I was frustrated while there but at the end of the day, I got a shampoo, conditioner, blowdry, and flat iton for $24 - this price included the 20% off coupon that I was in my email). This student is still learning so I get it. P.S. This Aveda location (on high street) in addition to the other one down the street (on Neil Ave.) is closing and moving to Bethel Road. Apparently, OSU bought this location out from Aveda so that they can build more student apartments. read more

It was so fun going here! I had Casey and I was served right away. She washed my hair with the most amazing smelling products. She was assisted by an instructor (Brittany) and they were both super sweet. They took all of my requests and kept asking how I liked it and if I wanted anything changed. There is no way to tip the students because all tips go to charity. As much as I love being able to donate to charity that easily, I wish there was a way to tip. I loved all the products they used so I will be looking into buying some. All in all I definitely recommend Aveda! read more

I hate to complain, because the girl who cut my hair was really nice and was really focussed and trying to do a good job. So this is not a complaint towards her. However, the instructor on shift during my haircut was so very unprofessional. I went in on Dec 9th around 6:30pm. The instructor was loud and honestly acting like a middle schooler. It was a bit uncomfortable. At one point he was leaping (I kid you not, leaping like Peter Pan in a ballet) through the aisles. If I was a student here, I'd be so embarrassed to have him as an instructor. There was a student sitting next to me reading. At one point he grabber her chair and ripped her into the aisle to get her attention. Again, it just made the environment feel very uncomfortable. Beyond that, he didn't really check my haircut for accuracy. He just asked "Are you happy?" I wasn't going to point out the things this poor girl missed, or the fact that she didn't take off enough or that she didn't do any texturizing like I'd asked. Who could concentrate in that environment? It was his job to check the cut but he just checked his clipboard and that was it. Most unprofessional instructor I've come across when I've come here. I won't be returning. read more

Great place for some self care at incredible prices. Expect all serviced to take longer than usual because they are students and they need approval after certain steps. Have no fear the instructors are watching to make sure everything is done right and to your satisfaction. read more

Umm why have I lived in Columbus 5 years and only now came here?!?!! Listen. The service here is legit and value for the money can't be beat. Yes. It's a school. No, they are not going to screw up your hair/face/wax whatever you get done because the instructor is there. Like any other practical training, they don't allow absolutely newbies to interact with patrons. The clinic is for those who already know what they're doing to get their practical hours. Now that the logistics are out of the way. I had the best facial for $30! The school really makes it special by having dedicated rooms, aroma therapy and soothing music. The facial began with a warm foot bath and ended with an aided stretch. I didn't really know what to expect but I can't tell you that it was a professional experience and will be back on the regular now. I think I'm in love!! read more

Nurtur Aveda Institute - Area for facials and waxing - Hair Salons Near Me - Columbus, Ohio

Went with a friend for facials. 2 completely different experiences. Did not come with the services advertised on their website.

They don't remove gel or dip polish. It doesn't say this anywhere on their website, nor did they contact me to let me know this before arriving. read more

I usually cut my own hair to save money, but I decided to get a professional to clean up my hair style especially in the back. It took 5 days after I submitted the online scheduling form for someone to call me to schedule an appointment, but they were nice and booked me with one of the more experienced students who was about to graduate and was familiar with my hair thickness. However, upon meeting her, she said she did not have that much experience cutting short, straight hair and would refer to diagrams and notes from her training in order to cut my hair. At least there are instructors around to help touch up final details. The atmosphere is pretty laid back and calming, but there were a lot of people sitting around chatting loudly. Overall, it took about 2 hours to simply clean up my hair by creating layers in the back even though it ended up being about the same length. I'm happy with the look in the end, but the whole experience was very time consuming. Only plus would be the good value (about $18 for the hair cut). read more

As a Aveda student I will be honest about my experience, when I started the program things were put together for my first 10 weeks. In the first 10 weeks you learn all the hair cuts, color services and other things Aveda has to offer. When you complete the classroom learning you will move out to the clinic floor after that you start seeing guests on a regular basis. The staff is friendly but when you want to get a hold of someone important the office people are very hard to get in contact with it took me two weeks to get a email from them to move my schedule... They don't keep you updated on the other people in the building and their health when it comes to COVID-19. When you make a appointment for one thing and you end up changing your mind you can't add services at this time. You will need to make two appointments. read more

Don't waste your time with this place. This school has gone way way downhill. It seems that they will accept anyone into their program even students who aren't interested in doing hair. I've had appointments cancelled on me before, but today takes the cake. I was there in person, having waited for a half hour and when the student greeted me, she was so rude and disgruntled with her situation that I was so put off. After a few moments I ended up getting up from her chair and walking out. When reviewing the services I was to get she literally said "I'm not doing that." How rude. Wtf read more

I just spoke to a front desk scheduler. She was very negative and spoke like a robot. I asked about the pricing of a pedicure and she was unsure of my question and how to answer it. She sounded irritated to explain the pricing. I tried to laugh and make light, but was met with complete silence. I then said that I was disappointed with her response and that it felt rude to me. She argued that she was ok and that she was just listening and answering my questions. I ended up not booking anything. If I can't even get past the front desk, then what is the point? I used to love this place and got good service and interaction with all, but last visit and this call have soured my opinion of this "school". I feel bad for the students who pay good money and have to work with a front desk staff that does not support them. read more

I only use Aveda products and only go to Aveda salons, for everything from my hair to facials. I have been to Aveda's all over the country and the world, ranging from San Diego to Paris. This unassuming school in the suburbs of Columbus is one of the best Aveda Institutes I have ever been to. Everything looks brand new, clean, everyone is so welcoming, and my most favorite part of the whole experience was being able to lay down during the hair wash. First, I started with a facial by Kiesha. She is an absolutely lovely person, extremely accommodating, and really took her time making sure she used the right products for me. My facial was relaxing and exactly what I needed after being on a red eye flight. I definitely recommend booking her for any skin care related services. I ended my spa day with Maia. She gave me the best hair washing experience I've ever had, with a botanical treatment and blow dry. My hair going from Las Vegas to Columbus in the middle of summer became a frizzy mess. After my botanical, and using their new sap moss shampoo & conditioner; my hair felt soft, shiny, and completely restored. Anyone with unmanageable, waist long hair(such as myself), would be happy to see Maia. Also, I didn't catch the names of the women at the front desk, but they helped to make my experience exceptional. This Aveda Institute will definitely be my go to whenever I'm in Columbus, and well worth the 20 minute drive from downtown. read more

I am a man; I have had a "typical male haircut" mostly all my life. (We are going to forget the bowl cuts of my youth.) Clippers on the side, blend in the top, you know, the haircut that is supposed to be professional but not a statement. Then Covid happened. I did not get my hair cut for nearly 2 years! Longest hair of my life. I had so much that "a foot off" wouldn't have affected a masculine looking long-hair style. I decided to try Aveda--knowing they were students--with the notion that I am walking in there with "a blank canvass!" What more could you want as an instructor to tell your student how to style? I was given an idea of what it would look like, shape my face, etc. from the instructor. She basically just let this poor woman to give me a woman's hair cut. It was SO BAD that my girlfriend spent the entire night giving me hell about it. (Loving relationship when you can laugh at yourself and not mind: she was right, it was laughable.) As another reviewer mentioned: it isn't the fact that they are students, it is poor when the "supervisor" doesn't do crap for instructing and leaves the student on their own telling them to focus on details that do not matter to the overall style. Sigh. I realized nothing was going to be done about it on that visit, so I just paid and left. Called expressing my disappointment, not in the student, but in the supervisor who let that be an acceptable haircut. So, why the 4 stars? After calling, I was offered a redo cut with a stylist--and more importantly, supervisor--who cared. This was a new cut to the student (I am sure most men styles are) and the supervisor gave her good advice, showed her how, and she did her best. I have never had this style before, but she (Kayla) did an amazing job. The supervisor was not overbearing, and it was exactly what I expected from my first cut. It was on the house, as I could tell the receptionist even thought "Damn, we let you leave looking like that?!?" I felt really good when Kayla wanted to take pictures for her portfolio, and coming home to an elated girlfriend praising how good I look. I don't know if I will be back, seeing as how my stylist is graduating soon, but when they got it right, they did a great job! read more

First of all this was my second visit. The first visit I got a haircut with Haley B. which I scheduled online. She was professional and the cut was great. We talked about scheduling another appointment for color. I scheduled online with Haley B and received a confirmation text and email. When I arrived at my appointment time, the receptionist told me I had color scheduled with another stylist. I told her that I had requested Haley and showed her the confirmation from two weeks ago. She said that someone else "requested " her so she can't do it. I stressed I had the appointment so who was this other person. The other receptionist said they make the schedule in the morning and that they must have moved me around. What? How does this make sense? She told me another girl can do my color. I told her I don't know the other girl and requested Haley. She said "Yea so she can't she had a request." "But she can see you tomorrow. "I replied that I am here now (can't come tomorrow) and made time for this scheduled appointment. They both looked at me blankly. I walked out -not too happy . I realize this is a school and the stylists are training but I guess a little heads up about "switching" my stylist would have been nice since they have all my contact info. Yes the prices are cheap but at least when I pay full price at a real salon they don't switch my stylist! read more

You get what you pay for here- the services are nicely priced. The esthetician that gave me the facial was very nice. The facial was relaxing and made my skin feel very soft. The only thing I didn't love was the environment. There were tons of people in the area, so chatter was heavy. The music had commercials, which I found to be weird. I could also hear students talking most of the time. The services I had were the facial and manicure. My main issue is that I was there for 4 hours! While I think they did a great job, It took much longer than I expected. I will probably return because the prices were better than most. read more

Nurtur Aveda Institute - Hair Salons Near Me - Columbus, Ohio

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