I will say. I was satisfied with my service the first 4 times. How ever earlier this week. I took…read moremy 2011 Lincoln Navigator in for a front end brake job. They decided that my rotors needed to be replaced not turned. The mechanic took the callipers off the vehicle. Opening the brake fluid system to open air. I was lead to the mechanic bay to see the parts. So yes I know they took the callipers off for a fact. They returned my car to me. So I figured it was fixed. Before I got out of the parking lot the brake light came on. So I bought brake fluid and topped it off. Before I was half a mile a way. The brake light was on again. I took it back and told them they left some thing loose. When the mechanic was told to check his work. His response was it was a simple brake job. There was no need to check the brake fluid level. When you take the callipers off the vehicle it is no longer a simple brake job and there is definitely a need to bleed the brakes. After an hour they determined the master cylinder back seal went bad. So I would need to pay another $618.00 to get it fixed. Personally if it could have been driven I would have taken it home and fixed it myself. But I had to barrow the money to get the brakes. The master seal went bad by they're actions. Either do to incompetence or on purpose. So double check they're work if you can.

-4 ° and I blew a tire on the interstate. I called Mobil and he was there in minutes. They got…read moreme a new tire and installed it. Fantastic service. Thanks Jim and Deb.

In 2020 my wife was driving my newly purchased 1981 VW DIESEL pickup back to California. She put…read moregas in it and got a few miles out of town before it died. The truck was towed to CJJ's. CJJ's had her up and going within 12 hours. They did a good job at a very fair price. I would use them again. Very nice. Thanks CJJ's, Andy

Great place to take pretty much anything you own and have them fix it... I love having everything…read morein one spot, you can call them even if you brake down to tow. People are wonderful and go out of there way to help every time. Thank you CJJS!!!

Concerned about my transmission fluid level, I stopped in without an appointment to ask if a…read moremechanic could check it, as I was unsure how to read the dipstick. A friendly young fellow did check it, found it was ok...and did not charge me. It only took a few minutes but provided my wife and I peace of mind for the rest of our drive to Chicago.

Driving to Madison from northern Wisconsin to pick up kid from college and starting having fuel…read morepump or electronic issue with car repeatedly losing power and shutting down. I limped into Mauston with 10 minutes to go before Hammond Auto closed for the day. The guys all stayed an extra hour to get me fixed and on the road saving me hotel, rental car fees and enormous amounts of issues. They diagnosed a tricky issue, stayed late and fixed the issue. Can't thank them enough! Knowledgeable, professional and went the extra mile for someone they didn't know! Casey E.

Half a star. The front service desk is 4 or 5 feet high and two feet of blurry tape over the window…read moreso you can't see who is sitting at the desk and they can't see you unless you're 6 feet tall. Very uncomfortable when I approached said desk and no one made an effort to stand up from the desk to make eye contact with me while speaking to me. My appt was at 1230. Waited 30 mins for them to tell me they don't have my tires yet and they don't know when they will arrive due to no call backs from the supplier. Continued to call me by my middle name after continuously correcting them. One guy even said "we're renaming you." Apparently it's impossible to change someone's name once it's in their system. Half a star.

Not a good experience! when you take your car to be shop to…read morebe serviced you expect to get the service you paid for, Not the case here. I paid for a oil change and tire rotation. Well since I have had a bad experience in the past with mechanic shops before, I thought I would mark my tires, so I would know if they truly rotated them or not. Well my theory was right, tires where never rotated. When I questioned them on this the guy in the service department says" Well the mechanic check marked the box saying he rotated your tires, all I can do is have my manager call you on Monday morning." Really a monkey can check mark a box. WILL NEVER GO BACK AGAIN.

Wonderful, patient and kind. I have nothing bad to say and definitely recommend this auto shop!! I…read moreappreciate such a wonderful owner and will send all my friends that way :)

We were in town for just a couple of days with our truck and camper, and had vehicle issues. Andy…read moremade time for us to get our truck in to get looked at. Amazing folks to deal with! Thank you!!!!

We have been bringing our cars to Rockbridge Auto for nearly ten years. You will always get…read morequality, detailed service. I always feel as if we have received honest advice and treatment.