Recently I have left two highly critical reviews for two other businesses, and I thought I should…read moreinject some positivity into the world.
I went to the FedEx Office store at 2850 E. 3rd St., Bloomington, IN, on 9/8/2023, and I thought it would be a pain in the a**. The store was fairly busy, and I had some work to finish up at one of the work stations toward the rear of the store. I was glad that I had a nice place to work and that there was a clean, public restroom also near the work stations.
I needed two books comb bound, and I needed one huge comb-bound book unbound, then rebound after I made some changes. It took me awhile to get each project organized exactly the way I wanted them, and when the store seemed a little less busy, I asked one of the team members about rebinding the biggest book after I had made the changes I wanted. At over 550 pages, the book was pretty much at the limit of the book binding machine, but Caleb and another team member took their time and were able to get it rebound. I walk with a cane, and have a lot of joint pain and poor mobility, so while I waited for them to finish up, I went back to the work station and sat down.
When he was finished with the huge book, Caleb brought it out to me at the work station. He said he could take the last to books and get them bound. After binding them, he brought them back out to me. After I checked them over, he went to the cash register, rang up my total, and came back to me and told me my total. I gave him cash, and he cashed me out, then returned with my change.
I was very impressed with such a kind, courteous, young man, and I thanked him profusely. There is so much negativity in the world, and it only takes a minute to make someone's day.
