I tried Nubella lash because the lash tech I usually go to moved to Orlando:( I was excited to try this place because I liked the work on their social media, but left very disappointed because there were so many things wrong with my experience. The music playing was filled with profanity. The massage table I was laying on had a sheet of mattress foam and disposable paper. The cushion smelled sour, like sweat and body odor. She gave my lashes a bath but used a mildew smelling cloth to dry my face and eyelashes (p.s. she was suppose to use disposables on the face) In the 90 minutes the owner did my lashes she answered the phone 8+ times! The conversations were soo inappropriate! She's answering family calls, talking about how she needs them to help her move out of her place because she got evicted... then calls her friends to tell them she's not really getting evicted she just sad that to to her family so they would help her move her couch and tv... She's on the phone with the bank arguing with them about clients who disputed transactions. She's on the phone with the credit companies trying to get items removed.(Mind you I am NOT suppose to know any of this, because I am a client. I had my head phones in and tried to drown her out but with her doing my eyelashes it's impossible because she's yelling directly in my face.) she kept taking breaks to text people back. She answered business calls with questions about appointments. Her hands smelled like dirty mop water, and her breath smelled like cigarettes and coffee (I may not have been able to smell her breakfast if she hasn't been yelling in my face though...) but EWW. Holding your breath for an hour and a half is hard. She really dropped the ball with personal hygiene. And I'm not the one to write reviews because I don't like spreading negativity but she really forced me , I told myself if they looked good I'd leave it alone. I still wouldn't come back, but I wouldn't right a review either. Lashes below below average. Not a bad job, but not worth whatever the heck that was, and she had a bad attitude aggressively turning my head as she applied my lashes like I had did something to her. I asked to use the restroom about an hour in. She said hold on and continued to text and finish my lashes for 30minutes because she was too lazy to take the tape off so I could go! And completely forgot I had to go... so I peed on my self. I'm just kidding. I didn't do that, but I did wait patiently as she told me me blink under my eyelids were messing her up... I wouldn't be fidgety if you let me go to the bathroom. At check out she asked for my debit card and driver license then took a picture of my drivers license which was crazy as hell to me. So now I have to go and cancel my card. She explained to her staff member that she kept yelling at that they need to take pictures of peoples licenses so they can fight the disputed transactions they get from the clients who get f'ed up service the way I did. She didn't wear her mask... and kept trying to force me to lower mine ...? I'm a esthetician myself and i know my mask is not in your way. -_-
There was layers of problems to this experience and I don't take stuff too seriously but WOW I know understand the saying "I'd give no stars if I could". A lot of their good reviews are fake, because this can't be the same environment I got my lashes from. And I've attached my receipt for $125 so the owner can't lie and say I didn't just come in there and receive this nonsense. read more