Don't trust Google to present the services provided by The Copy Shop. Case in point: I needed a…read moredigital photo to renew my passport. I entered the following search terms in Google: "traverse city digital passport photo". Google listed three businesses under the "Places" label, one of which was The Copy Shop. When I drove to the Shop, however, I was told it doesn't provide digital passport photos. Granted, this may not be the Shop's fault. I expected Google to list businesses which satisfied all five "search" words. Google may have been programmed to display those which satisfy even just a few of the words. Nonetheless, the result was a wasted trip. So beware: if you use Google to locate businesses which provide a service, and it lists The Copy Shop, call the Shop to verify it offers the service before driving there.

Bonnie is absolutely amazing. Today was my second time dealing with The Copy Shop and they are…read moreamazing. I have always heard such wonderful things about this business.

Judy is the most hostile and dismissive person I've deal with in a professional environment. From…read morethe previous comments, that must be who others have talked to as well. I'll take my business elsewhere until she retires. Good quality work. Problematic employee.

The woman who picked up the phone was short from the moment she answered the call…read more Even after I pleasantly first said good morning. Then, instead of being helpful with a photo project I was calling about, she made me feel like I didn't know anything and i basically I felt like I was bothering her instead of giving her business. Will find another service in Traverse City.

Use every year for our golf league. Never disappointed. They moved down a level for greater space…read moreand displays.

Although they do good work, they are not reliable and act disinterested in your order. Their hours…read moreare posted as 9-5, M-F. I went to pick up an order at 11:20 on a Friday and they were closed. Since hours weren't posted on the door, I called the number where the hours were confirmed then chose to go to voice mail. Naturally, the mailbox was full and I was disconnected. I'm afraid they rely on the return services of the schools and their athletic programs and don't have to put much thought or effort into new orders. Very disappointing.

I ordered my wedding invitations from Northerly Design. In addition to them being beautiful and…read moreexactly what I was looking for, they were also easily affordable for my budget wedding and working with Gwen was a dream!!! She knew exactly what I was looking for and was so attentive to my needs and the details of making the invitations unique and beautiful. I don't plan on getting married again, but if I did I would use them again! I have recommended to all my friends who are engaged as well!

I paid $38 to be handed an envelope of blank gray rectangles and then told it was my fault…read more I dropped off a disposable camera for development. A week later I picked up my prints, went to my truck, and opened the envelope. Multiple frames were completely blank. Not underexposed, not dark, just featureless gray. No image whatsoever. Several more were so faded they might as well have been. I walked back in immediately. The employee looked at the negatives and, rather than offer any acknowledgment or accommodation, told me I "needed more light" and should have "used a better camera." This response is both condescending and completely beside the point. My complaint was not that some photos turned out poorly... that's the nature of film. My complaint is that they printed and charged me for frames that contained absolutely nothing. Here's the part that's genuinely indefensible: at no point during the development process did anyone contact me to flag that a significant portion of the roll appeared blank. A five-second phone call like "Hey, several of these frames look empty, do you still want prints?" would have been the bare minimum of professional courtesy. They didn't make that call. They printed everything, charged me for everything, and then refused even a PARTIAL refund when I raised the issue. Charging a customer to print blank frames and then talking down to them about it is a remarkable combination of poor service and bad attitude. Do not bring your film here.

Amazing store, very knowledgeable staff, prints and used/new gear…read more The store is like my Disney.

My new go-to in the Traverse City region! Made my second trip today for a professional printing…read morejob. I came all the way from Alden and it was worth the trip. The very quick turn around is greatly appreciated, as is the attentive customer service. Will look forward to being a repeat customer and highly recommend!

They actually showed up on time the day of the move, not a single thing scratched(and we had a lot…read moreof glass tables) They picked up from two different locations in traverse city then drove 3 hours to Holland to unload. The owner met us during the unloading and was a very nice man! Highly recommended for anyone looking for a great moving company with excellent employees!!

We hired Grand Bay movers to unload a household shipment from out of state. We were extremely happy…read morewith the moving team (Larry, Frank, Caleb, and Paul)! They were professional, friendly, and punctual. They took special care handling very heavy antiques. They also moved an elliptical machine up a steep stairway. We would highly recommend this business.

I have always had a good experience with this business. They…read moreknow what they are doing, and if it is not worth fixing your item, they will tell you. The prices are reasonable as is the repair time.

Mike came highly recommended. He and his team are terrific. My corrupted laptop was restored faster…read morethan promised. Mike does not oversell, he provides clear guidance so problems do not recur, and his team remains available in the event of future questions (which we all have). If you have any IT questions, I encourage you to call him.