Bought a NUWA Champagne in 2004. It has served us well. Went to the factory to get service work done. The people there are just super to work with. All the work is done correctly with no cutting corners. I hate to go to a dealer or c world because most work is done hap hazardous and just has to be done over again. The factory guys have been at NUWA for many years & take pride in what they do. I understand that they work on all models. Be sure to make an appointment 2-3 months in advance. read more