I placed my order Monday and got it friday! Very nice quality, staff was nice as well. happy with…read moremy order

After many years of sacrificing and saving, my husband and I bought a boat. We wanted to celebrate…read morewith a naming ceremony where we would officially name the boat. I had seen "FastSigns" before and recommended he use them as it would look professional and he could work with them to design exactly what he wanted. On Thursday, July 6th, my husband went in to discuss ordering a sign. He explained the font he wanted and specified multiple times he wanted an 80's neon. He spoke with Madison at the front desk regarding the font style and Kim (we later determined) to discuss font color. He initially asked about matching the color of the stripe on his truck, but she recommended a white reflective material. He told her multiple times he didn't want white. She explained that they could print on the white, but it wouldn't be exactly the color he was looking for. He told her he didn't want white, she again assured him they could print on the white reflective material. Fast-forward over the next week, he communicated with yet another person, Danielle, about the sign. (Proof #1) They tweaked the font. He asked after the initial proof on July 9th about color options via email. After the proof sent on July 10th (proof #2) he told Danielle he loved the font and asked her to adjust the measurements. On July 10th, he confirmed the size measurements and again asked about color options via email (Proof #3). On July 11th yet another proof was sent. Having been ignored regarding color in all prior emails, my husband approved what he thought was referring specifically to the font. On July 12th, my husband was notified his white sign was ready to be picked up by a fourth person (Delijah). He was told that because he approved the proof, he would need to speak to Kim. This morning, July 13th, my husband was informed Kim would be in the office from 9-3pm. I arrived at 2pm. Kim was not in the office. She arrived around 2:20pm and I explained the situation. She state she was the person who spoke with my husband on the original order. She states she told him it wouldn't be the color he wanted and he should go with white because it would look better. I explained that over the course of multiple emails he asked about the color and there was no response regarding the color. She said, "It was approved in the portal." I explained that I understood that, but the designer was making changes requested via email and my husband thought he was approving the font and would have a separate approval for the color. She explained that's why there is a policy listed in the email. The same email communication she stated wasn't official communication and was not regarded for color changes because it wasn't in the portal. I asked her if their normal practice is to instruct their clients to make changes in the portal or to redirect customers who are emailing changes to submit them to the portal. I explained that we have no use for a white sign as my husband specifically discussed with multiple staff, including her, that he wanted a colored sign. Her response again was, "he approved it in the portal." I asked her how to prevent this for future customers who may not know her company's procedures and she stated, you can say whatever you want. I said, no, when I review your company, I want other customers to know what to expect from your business. Her response, "ultimately, at the end of the day, what is approved in the portal is what is produced." Kim had no interest in resolving the issue, finding a solution, or agreeing that there was some sort of miscommunication. This is not the type of business I prefer to use. We'll be disputing our charge with our credit card company as Kim stood firm in her stance that "It was approved in the portal." If you're looking for a personalized sign service, FastSigns Sherman isn't it.

Was a bit expensive I thought but great guy working there…read more He was fast and great customer service

Drove down and only found a QuikTrip gas station and a McDonald's. there is no FedEx here. Yelp…read moreshowed it closed @ 9:00 when called @8:00 pm a machine answer said they are closed. The map shows the store located in front of McDonald's.

The poor communication was appalling. I was coordinating a…read moresurprise birthday party for my husband's 50th bday and wanted a banner. His party was 2wks away and I wanted to be proactive. I was able to get a quote but after that, emails were not returned and no returned calls. Maybe they only work with businesses and not the general public? If that is a the case, they should include that info on their website. I DO NOT recommend this business if using for personal signage needs.

It's wonderful that they are making face shields for medical personnel and others who need the…read moreprotection. The mask are comfortable and make you feel safe while caring for patients. And, an extra touch...a logo can be added to the headband! All at Dr. Gloria Gamboa's office are loving them! Thanks NorthStar!! We appreciate your help in such a difficult time!

Did a great job on our company truck with graphics. Thought the fee was a bit high, but after…read morereceiving the final product, I saw it was money well spent! Turn around time was reasonable, and all of the employees were respectful and treated our property as if it were their own.

From the owner: We are ready to take care of all your business and store signage manufacturing needs. Quality…read moreguaranteed! Banners, Printing & More. Fast, Friendly Service.

Barney was AWESOME! He was on top of things, patient, answered all my questions, responded quickly,…read morewas really friendly. My signs were reasonably priced and great quality. I LOVED THEM! Looking forward to working with them again!!

Great experience with a small yard sign order for my church. Super friendly and easy to work with…read moreand my project was DELIVERED on time and perfect! Thanks Barney!

I have been ordering from Billboards, Etc for about a year now. There prices are amazing and their…read morequality is outstanding. Sometimes it is scary ordering printed items online, but their color is SPOT ON every time. I've ordered billboards and banners from them for numerous occasions. Debbie and Rebecca are a pleasure to deal with. They respond to my emails and questions right away and have helped me with mistakes on my end too. I had to cancel an order once because we changed an event and they were wonderful about it. As soon as I place my order they are ON IT. I get my proof, approve it, and it is printed and sent out in a couple of days. I never worry about meeting my deadlines with them, they upgraded to faster shipping for a great price so I could get my billboard a day sooner too. I won't order banners or billboards from anyone else, from small ones to big ones. Best quality and customer service that any kind of company could offer. I am a huge FAN!

From the owner: Since 2007, Billboards Etc. has offered a convenient solution to outdoor advertising design and…read moreprinting. Competitive pricing, free design, and free shipping.