This is my first stop for holidays. Staff are very helpful and they have a great selection of…read morebrochures to help you choose your holiday. Recently I looked into several holiday options and on all occasions Thomas Cook tried very hard to not only beat previous quotes but also to get an even cheaper price! They also threw in some free upgrades as a thankyou! I'd avoid here on Saturdays and Sundays - Its a fairly small branch and there's not really space for more than 5-6 consultants at any one time. You can sometimes wait for 20-30 mins for an adviser and then you feel pressure to speed up on decision - not by the staff - but by the rest of the queue

AVOID! Horrible management and customer service. Actually non existent. They do not have a phone…read moreline to call. Contact via email only, replay after 36 hours and constantly repeating the same text message. I have tried to amend my booking, that is not allowed. I had to cancel and book again. Making sure I will book with someone else.

this company is a scam never use this company they take your money and make it impossible to cancel…read moreand get a refund even tho it says u can cancel and get a full refund upto 24 hours before your booking

One of several Poulton travel agents and much like all the rest really. Friendly staff, a broad…read morerange of holiday brochures and a Bureau de Change. I used the Bureau de Change and they were efficient and friendly as you'd expect. There are always a few holiday offers advertised in the window too. Recent offers I spotted included long stay winter Malta/Costas style holidays, probably popular in a town with its fair share of affluent retired folks who can afford to leave Britain's chilly shores behind for a few weeks in the winter months. All in all a typical local travel agent.

Travel Agent conveniently located in the Teanlowe Centre. They have a good range of brochures…read moreavailable for you to take home and peruse and usually a few special offers advertised in the window. I booked a holiday with them a couple years ago and they were very helpful and made the process easy and stress free. The holiday was very enjoyable too! :-) My recent experience with them was with the Bureau de Change that they have within the shop and the member of staff was really friendly and pleasant. I'd originally planned to get my currency from the Post Office but one look at the queue there made me decide to pop into Thomson's instead and I'm glad I did.

A lovely little shopping area with specialist shops. Quite small but a lovely setting with a…read morewindmill which is open to the public and a good pub and cafe. Nice little square in the centre to sit out in in good weather.