Had all new impact windows and Sliders installed in a new construction. Everything went perfect and…read morestaff was a pleasure to work with.

Started out great. Friendly, Attentive, professional. They ordered the wrong doors. they did reach…read moreout to see if I would accept the doors at a slightly higher price since they were impact doors. I agreed. They came and installed them. After the installation there were a few issues. Doors were missing hardware, Screw holes uncovered, screw holed damaged, broken floor tile (and never said anything about it). Doors have a gap you can see outside light. Called the office spoke to Anne and she scheduled me for someone to come by and asses. Guy came by and noticed all the mistakes. said he was going to go to Home Depot to get some material and never came back. Called Anne a week later. She said that they were getting the material from the warehouse. I told her I had no Idea no one said anything. She apologized and said she'll get on it. Here is it 2 weeks later and no communications. Tried calling and no one answers my calls. seems like they are screening my calls. cant get a hold of anyone. I've let messages and nothing. This review is my next first step. If I don't hear from 360. Next step is BBB. and then I'll take a more direct course of action. BE CAREFUL I have pictures and recordings to back me up.

We're very pleased with this family owned window and door company! Their pricing is very…read morecompetitive. The installers were very good and kept everything clean. The quality of our windows and doors are excellent.

Very very happy with everything! So happy I went with paradisewindowsdoors.com…read more after interviewing several companies! Highly recommend!

Very responsive,respectful and courteous. Gracy was very helpful and quick with measurements for…read morethe windows and door and quick response with estimate

Their estimate was over3x what I ended up having the work completed for. I am happy I took the…read moreextra time to have additional estimates

I paid them $30,000 dollars to have 11 large sliders installed 3 years ago. One window has a warp…read morein the glass. And I can't use the screens because they don't slide past the door handles. Neither of these issues have been resolved despite endless contacts with the owner, Jim Baker who always has an excuse. I am furious.

I'm a realtor in Naples and requested a quote for a major client of mine that does a lot of…read morebusiness in Naples. I Tried getting a quote 3 times from Naples Windows & Doors to replace a slider glass that had a broken seal. No show on a Thursday... called again and they indicated they would be out over the weekend, no show....Called Monday and they said they would be out on Tuesday...no show again. Never heard from them, so I gave up. Not good... Our GC had a contact in the window business that he called and he actually got it approved under a factory warranty. Happy to share that name once I get it from our GC.

Salesman very knowledgeable not pushy Helped pick out what…read morewas right for our condo Windows and hurricane screen Once we signed everything went smoothly Installers were polight and knowledgeable on their project and cleaned up Staff that was on our project kept us up to date On engineering to permitting and installation Very happy

Within months of installation the lanai blinds were installed began sticking until all five of the…read morestuck when we put them down. When I called for warranty service I was told I'd have to pay $165 because they were out of warrantee.

DO NOT USE Storm Protection of South Florida. After a couple of uses the shutters didnt roll…read moredown or up easily. Also plastic parts started shooting out of the mechanical drive. Service was requested, all Al Carter could speak about was buying a service contract. They attempted to charge $250 for spraying some lubricant in the tracks, I refused to pay because they still dont work. I feel it is dangerous and poses a risk. After spending $12K you would think they would try to fix the shutter. 3 unanswered calls over a period of month Al finally called back, he was nasty and arrogant and then hung up on me. Dont believe in their warranty its deceptive. Dont use this company.

I would highly recommend this company. They did a great job replacing our old shutters with new,…read morehigh quality hurricane shutters. The product itself is very well made. The workmanship was outstanding. They clearly know what they are doing and have a wealth of experience with it. The price was reasonable. The owner of the company followed through exactly with what he promised and more. This company has replaced the shutters in a number of condos in our development. No one has any complaints to my knowledge. Franceine P

Great product , professional installation ! Noise levels reduced by 50 percent, electric Bill down…read moreby 60 percent !

We recently had our windows replaced to hurricane impact windows. From initial measuring and…read morepricing to installation everything went better than expected. Dane and Sean did a very professional job with installation and also did a great job on cleanup. We passed inspection with flying colors. Our windows look great and our condo is much quieter now. Thanks to Naples Glass and Aluminum for doing a great job with exceptional customer service!!