I stopped in today for a smoothie and stood waiting for almost 10 minutes while the staff focused…read moreexclusively on online orders. They clearly saw me standing there -- eye contact was made -- but not a single person said a word to me. No "we'll be right with you," no acknowledgment whatsoever. Then two customers walked in after me and were immediately helped while I continued to stand there invisible. When I finally spoke up to let them know I'd been waiting, I was told I needed to go to the register to order. Interesting, because I've been to this location before and was never told that, and other Tropical Smoothie locations have taken my order right at the counter without issue. What should have happened here is simple: tell the customers who came in after me that I was next, take my order, and apologize for the wait. Instead, I was ignored, skipped, and then made to feel like the inconvenience. Basic customer service shouldn't be this hard. I won't be back to this location.

The owner is an absolute gem. Had a delivery order where the driver forgot like 90% of my order and…read moreI called the store and the owner got back to me quick and was so kind and helpful when it wasn't his fault whatsoever. The food being awesome is just another plus here!

I visited yesterday and ordered a Pura Vida Acai Bowl for takeout. Everything was fresh and made to…read moreorder. Staff was not overly friendly but were quick to fulfill my order. There's plenty of parking in the strip mall where it is located. The inside is decorated similar to other locations with a beach/island theme. Plenty of seating available for dine in. Overall a solid Playa Bowls location!

My daughter says 5 stars, I say 3 so we will meet in the middle at 4…read more Walked in and I felt like I was interrupting a sorority meeting with the amount of cackling, screaming, chatting, etc. After a few minutes someone acknowledged us and we ordered. Our pura vida bowl was ready to go quickly though and it tastes fantastic. We will definitely be back.

My friend I stopped into today to grab a smoothie on the go. We both picked the Jacked smoothie…read more This had protein powder (chocolate) in it, bananas, peanut butter, and choice of milk. We selected almond milk. It was delicious! And full of flavor! Only recommendation would be a bigger straw as it was hard to get the smoothie out.

Adorable little place with pitaya açaí, and kale bowls. They also serve a few juices and smoothies…read morebut bowls are the ways to go. Both bowls that we ordered were topped with super fresh delicious fruit! I tried the kale bowl which seemed healthy but did not have a ton of flavor. My son got the pitaya bowl which was delicious but melted very easily. The decor was very cute and the staff was friendly. Would definitely recommend but would try the regular açaí bowl next time.

A wonderful addition to Hawthorne! We're always looking for more healthy options. They're smoothies…read moreand acai bowls are very good and well priced. They have an assortment of prepared foods and packaged snacks for sale. My main issue is that they're a fitness/nutrition focused place that doesn't offer any macro or nutritional information. I reached out via Instagram and they were able to give me an approximate calorie count for the bowl my husband ordered, but never got back to me on my smoothie. Macros are huge for a lot of people on their fitness journey. That's one simple change they can make that would bump them up to a 5 star establishment for me.

Ordered the açaí bowl and the açaí was a warm liquid. Service was just okay. Not friendly…read more Ambience is fine.

I ordered a Playa Bowl through Grubhub and was very disappointed with the experience. When it…read morearrived, the bowl was completely frozen -- the fruit and toppings were hard and not edible. I had to transfer everything to another bowl and wait for it to defrost, but by then the fruit was mushy and all mixed together. When I called the store, I was told that orders waiting for drivers are placed in the freezer. This practice is unacceptable and ruins the quality of the food.

This is my favorite Playa Bowl. It is clean , consistent and some of the workers are nice…read more This is a treat for once in awhile for me. Yes I know they are high in sugar but hey it's natural sugar ! And we all need a treat at times. It's still better than a bagel coated in cream cheese and just as yummy! My favorite is the Stupid Cupid. Loaded with strawberries, cacao, coconut and granola ! It's the perfect treat and it is filling! I know some people say the workers aren't that friendly but I didn't have any issue .

Tropical Smoothie Café is a solid and reliable choice when you need a quick, refreshing meal or…read moresnack. They offer a good variety of flavorful smoothies and food options that generally feel satisfying and healthy. The service is quick and efficient, which is perfect for grabbing something on the go. While the atmosphere is bright and functional, it's often busy and utilitarian rather than a place to linger. Overall, it's a convenient and dependable spot that delivers exactly what you expect in terms of fresh ingredients and speed.

I want to commend the worker in here to the highest degree. Shame on this location for having only…read moreone person working on a busy summer afternoon but the employee, I think her name was Jacqueline, was making it all happen. She was fulfilling online orders, people coming in and their orders and doing the register all by herself. She was cool and calm and just working through it. I hope this location figures out it's shift work but I'll be back - the smoothie was great!

ALLERGY LISTING ISSUE ‼ At first I was ecstatic to see so many "healthy"options available at the…read moreprice they are listed... I spent over $150 just for me to get home to notice that the ingredients list was not accurate on a couple items.... I've come to this conclusion because in one of the items it does not say contains wheat however, there was Oreo in it..... I have celiac and after eating the cookie protein balls, I noticed it had cookie dough listed in the ingredients, but it did not say it contained wheat aka gluten... if you have an allergy, I would watch out about what you pick up From from the spot.. don't get me wrong. Everything here is delicious, but I'm pretty sure I had gluten even though again it was not listed.

I have been here several times. There are some very good store made protein snacks from protein…read morepuddings, donuts, and muffins. They have a large variety of wellness shots, seamossed, and lots of supplements. There are many dried store packaged herbs/loose tea but I was unable to get a country of origin and source when I asked, so I did not get any. I got a sea moss with added nutrients, a wellness shot that was pretty good, and a delicious protein brownie.

Salads just upleveled to the galaxy ! Take a lesson from…read moreJust Salad! The combination of super greens themed salads that are seasonal and thematic will blow up your taste buds ! Love this place always will go out of way to drop by pick up a dazzling bowl for home too . Worth getting the recyclable bowls they discuss sustainability . Miso ginger dressing is stellar - don't forget the vegan option proteins ! Manager is so nice - Friendly service and staff and probiotic sodas are popping ! Let this concept grow! Let more people eat salads Let veggies rule the day! All ages , all people , all genders stop by here ! Who says Jerzey people aren't health conscious ! Watch out California we are now taking your que! Go salads !! Bravo Btw spacious parking ! You will see!

Love coming here after my workouts! The place is spacious and nicely decorated, and the staff is…read morereally quick to make your order, I've never gone during a time when it's super crowded so can't complain! I always get their cilantro lime chicken and it's always so good! The braised chicken is great and it's such a good place for a quick yet healthy and high protein meal for a chain.