I bought lot and lot of house appliances on line at their website. They are famous for good prices,…read moregood assortment and great customer service. While the first 2 were true, but actually lately any on line store has everything you need and they do deliver all within 24 hours on a working day, my customer experience for after sales on warranty repair was horrible. So bad that is takes away all the previous good points. Had a microwave on warranty to get fixed. Call up, been told to get it to the store... Mmm, ok... Have to pick up a car... Get the item on my shoulder... not too light... Drive, park... Walk and carry to the service point. All fine as any other post sales experience until I get to the counter and this careless assistant tells me they can not help me as this item, one of the few I their catalogue, can be serviced only on site at my place!! She would not listen to any of my complains and the fact that their phone customer service told me to get the item to get fixed there. Really got on my nerves. No help attitude not of my problem attitude. Service oriented... NO. Not even her manager managed to help me. They are totally trapped in their inflexible processes not able to recognize their errors. End of story. I left my microwave there, I shouted a bit... sorry for that. They told me they would call me back in few days to let me know but 99% there would be no hope... just not to set my expectations to high. Well, I got a call back after a week. No solution yet. I am still with out oven. I will probably buy a new one... but definitely not here!!!

I wouldn't have thought I would like the entire experience but I did!…read more No fan at all of mega retail shops and crowds in narrow shop alleys, so I usually avoid placed like this (especially) in the weekend. My visit today, on a Saturday morning, was quiet pleasant. I was wearing a backpack, not allowed, so walked into the shop anyway. One of the guards asked me if I would please stow my backpack in one of the lockers. Sure, I said, but I don't have any coins. And promptly the man produced a plastic coin so I could use a locker. Very friendly and practical! Though I knew exactly what I wanted I got distracted more than once and each time I seemed to be interested in something, one of the staff approached me and asked me if I could find what I was looking for and if s/he could be of service. Each time friendly, open approach and not at all pushy. When was finally 'ready' to find the thing I came to the store for in the first place, I asked someone for directions but he didn't know (he was wearing a Microsoft t-shirt so I presume he was stationed near the Microsoft gear (semi-)permanent). He offered to find out and walk me there so next time he would know too. He too was very friendly and willing to assist and go a little out of his way to learn more about the layout of the huge place. All in all a very pleasant experience. Two years ago I bought a washing machine there and the delivery service was perfectly on time within the time frame they indicated. Easily reachable by train, metro, and car.

I stopped in here to buy a few accessories for my phone and computer. Service was quick and…read moreefficient. I will make an effort in the future to stop in here again, if i need to buy any more electronics. I was happy with the customer service.

I stopped in here to buy an HDMI adaptor, and the gentleman was kind in enough to supply me with…read morevarious options to my problem as well as demonstrate the solutions to me. In the end I bought something that I love and has served me well. Great service, will definately stop in here for electronic goods again.

If you need anything electronic, this is the place to go. It looks small from the front but when…read moreentering, it is packed with anything from cameras to Ethernet cables. Many items are hanging on the wall for self service, but most things are retrieved from the staff at Radio Rotor (batteries, cables, converters, tweezers, magnets......) I've only been here a few times and then the 2020 pandemic arrived so everything changed. There was only enough space for one or two people in here at a time As of February 2021, the place is temporarily closed from the strict covid restrictions in The Netherlands, I hope it reopens whenever the restrictions lift.

Thanks to Becky D. for the tip. After she bought a super cool christmas gift from this shop, I…read moreneeded to check it out for a gift for my man. He wanted to get more into electronics and is looking to build a tube amp for our apartment. Its a great vision, but I thought he should practice soldering first. I popped into this shop to see what they had by way of electronics kits, and they have a ton! Great for kids and adults looking to build things. Very friendly staff, lots in stock and will happily order something from a larger catalog if they don't carry something in the store. Great find!

It's a sad day when the store that has everything that no one else carries and is recommended by…read moreothers to have what they don't doesn't. They were very friendly and helpful, though. Also their prices made the other store look like they're way overpriced which they are on some things. I like their thinking out of the box mentality when they said they didn't have what I was looking for but I could do this and this and this and it would do what the thing I was looking for does just in a kind of roundabout way. Regardless, I declined though I still have to say I like their way of thinking. They then referred me to another store who might have what I was looking for. I did buy one thing that I was very pleased to find at half the price of the same item at another store. It was clearly a win.

Unfriendly. Too expensive. If you want to return products, they don't give money back. I won't buy…read morethere again.

Er was een man met een baard op de klantenservice van het filiaal Amsterdam Centraal. Toen ik hem…read morede eerste keer een vraag stelde, gaf hij geen antwoord. Toen ik hem aankeek, vroeg hij: "Heb je een vraag?" Boos, toen ik hem de vraag stelde, keek hij niet naar mijn vraag en luisterde niet naar me. Boos zei hij tegen me: "Dit is niet onze slechtste klantenservice ooit."

I once had great hope in Media Market but now I beg to differ. It was about that time to get a new…read moretv. So we decided to visit Media Market and was truly disappointed in the customer service. We even tried to stop in here a couple times and the customer service did not even get any better. I will be looking to other shops with better customer service. Media Markt needs to train their employees in customer service skills and educate them properly on their products.

I have been inquiring about a nice place to shop for kitchenware in Haarlem for a while. I found…read moreout about De Huismuis, because Studio Bazar was kind enough to provide a kitchen store for me that was some what equivalent to them in Amsterdam. I had Dutchman checked them out when he was looking for a specific item for the kitchen. He provided the green light to go back again. So therefore I am looking forward to checking them out soon. I will shop here when I dont have the convenience to shop at Studio Bazar in Amsterdam.

I needed a heater and a toaster and wandered into this store as from the window display, it seemed…read moreto be a store selling small household electric items and score! Found both items for 20 euros each! Want to give a shout-out to my wonderful sales person Ruud who was very patient, gave excellent advice and helped me out. Basically BCC has a house brand of small electronics, which is really cheap and comes with a guarantee of two- three years replacement, free of charge depending on what kind of electronics you're buying. So I ended up purchasing their house brand and have been very pleased with the performance of both items. Recommend. Yelp 215/ 2018