I wouldn't have thought I would like the entire experience but I did!
No fan at all of mega retail shops and crowds in narrow shop alleys, so I usually avoid placed like this (especially) in the weekend.
My visit today, on a Saturday morning, was quiet pleasant.
I was wearing a backpack, not allowed, so walked into the shop anyway. One of the guards asked me if I would please stow my backpack in one of the lockers. Sure, I said, but I don't have any coins. And promptly the man produced a plastic coin so I could use a locker. Very friendly and practical!
Though I knew exactly what I wanted I got distracted more than once and each time I seemed to be interested in something, one of the staff approached me and asked me if I could find what I was looking for and if s/he could be of service. Each time friendly, open approach and not at all pushy.
When was finally 'ready' to find the thing I came to the store for in the first place, I asked someone for directions but he didn't know (he was wearing a Microsoft t-shirt so I presume he was stationed near the Microsoft gear (semi-)permanent). He offered to find out and walk me there so next time he would know too. He too was very friendly and willing to assist and go a little out of his way to learn more about the layout of the huge place.
All in all a very pleasant experience.
Two years ago I bought a washing machine there and the delivery service was perfectly on time within the time frame they indicated.
Easily reachable by train, metro, and car. read more