Called to get a quote to replace glass in patio door…read more Phone answered promptly by a very nice lady who said she would have salesman call me. Since then....Crickets.

Good service. Dan has done a good job for us several times and they always pay attention to detailsread more

Great service!! Said it would take 3 hours to replace my windshield and it took exactly that. They…read moreeven saved the stickers I had on my old windshield in case I wanted to put them back on. 10/10 highly recommend.

This place is so wonderful! The customer service was spectacular, they fit me in the very next day…read morewhen they had an opening from someone else cancelling. It only took 2 hours for them to remove my shattered vent window and install my new window. I provided the window for the install and they cleaned off all the sticker residue and everything for me. It looks absolutely perfect. I am so happy! They gave me the cheapest price out of anyone in lake Charles. Thank y'all so much may you all be blessed and rest assured I will be back for my future glass needs.

Replaced my windshield for half the price of anyone else, and got me in from out of state and…read morereplaced it on Christmas Eve! Great install super clean and everyone was so nice! Dropped it off at 8:30am and picked it up at 11am!

Needed a windshield(thanks truckers and rocks) and pulled in. Front desk was able to quote me a…read morecost and time frame for install in a short period of time. Even with the phones ringing off the hook the font desk placed them on hold and took care of me. Placed my order and the next day our windshield was installed. Super cool and we always support Local businesses over the big name chains. Our windshield was installed correctly and on time. You need a windshield in Westport/Lake Charles? Call these guys and give them your money, it's worth it...

Had another windshield replaced by Safelite (foul ball at a baseball game). It's so easy to…read moreschedule, and having them come to the house and do it here is so nice. The tech arrived on time (actually texted me that he was running early and wanted to make sure that was ok). He was fast, friendly and efficient. Did a great job removing and replacing inspection sticker, and installing new windshield. Now I've been thru a pretty good rainstorm, and no leaks. Always a great experience with Safelite.

Called the cops on me after breaking my door handle. Called…read moreme to tell me they broke the door handle, I told them to figure it out. They called and told me there was nothing they could do and handed me my keys back, no way to get into my vehicle and left me to figure it out. I told them it was I was going to call the police. They ended up calling them. This store is trash. The company is trash. BOYCOTT THEM Same vehicle, they shattered the windsheild previously. No idea why I gave them a second chance. Zero customer service ability from the staff. Front desk, tech, and manager.

I called concerning water leak in my truck. Staff was knowledgeable and helpful in giving…read moresuggestions for troubleshooting sources of the leak. Definitely went above and beyond my expectations.

Got my windshield replaced by these guys. Done fast and great. Also got my weather stripping…read morereplaced by these guys too. Great work. They work fast, are very friendly and helpful, and very well priced. Recently, I had a funky smell in my car. Due to water from the carpet. I thought it was from the windshield, but it wasn't. The guys who installed my subwoofers, drilled a whole through my firewall, and ran a wire through it but didn't put a rubber seal to keep water and dirt out. I didn't realize this until one of the guys at romeros pointed it out to me. He brought my car in, sealed it off, and let me go on with my day. Didn't charge a thing. Great service these guys. I'm local but recently moved to Houston. So I drove down to have them point out my problem for me. Crazy isn't it? But these people. The best.

I am new to the state & area of Lake Charles. I visited Discount Glass & Mirror to get my state…read moreemissions tag and it was super smooth and easy. I absolutely recommend visiting to get your tag!

Excellent work and fast. Had a windshield replaced. They are the nicest people around. I will…read moredefinitely use them again.