Four star property, three star experience.
Not a bad property but strange, lots of issues requiring you to advocate for yourself- in French.
Nice, modern, clean hotel just outside the walls of Avignon. Nice pool. Comfortable bed. Some rooms have fantastic bathrooms with bathtubs fit for a soak. A short walk to the main strip in Avignon.
That being said, this place is a hot mess.
Wifi: yes, its free- but its one of those wifis that never actually allows you to connect to the internet. None of my 3 devices could connect to the internet even after the extremely painful login process. The wifi repeatedly was dropped. I finally gave up.
Ridiculously loud disco party: When I checked in, there was a summer party for locals- a paid event that closed the pool off to guests for the entire day/night and simultaneously filled the entire hotel and my room with painfully loud ( too loud to watch tv) and pulsing disco music while the locals cavorted with lights and projections in the pool area. After 7 hours, i called the front desk:
The phone was broken in my room.
So after complaining about the music, And having to go to the front desk and scream above the music, i had to repack my bags and move rooms. They were nice and helpful about this. But it sucked.
I slept well in a much smaller room off the pool- no problems.
Breakfast: awesome buffet. Breakfast was not included in my rate, but since NO ONE even spoke to me during my long meal, I just gave up and did not get charged.
Housekeeping: guess what! No one made up my room while I was out romping for the day, but they did greet me by name when I reentered the hotel.
Not a bad property but strange, lots of issues requiring you to advocate for yourself- in French. read more