Everything was perfect. We all loved the Relaxation Room, and my massage was top-notch. I will…read moredefinitely return.

Excellent peaceful environment. Great customer service! Excellent technicians. Chill vibe. You feel…read moreso relaxed !!

Such a great spot! I'm so glad I decided to go here. Angela helped me and I love the nails she did…read morefor me!

First time going to Royce Spa. I had the milk and honey pedicure. My nail tech was funny and good…read more He gave a great massage and took good care of my feet. The salon is huge and beautiful inside. I also had a delicious coffee there!

I go to Velvet Files 1-2 times a year for special occasions. I care about the products that go on…read moremy body and was pleased to find this less-toxic salon (as non-toxic as they can be but of course nail polish can never be truly free of toxins as of now). Their sugar scrubs feel amazing! The prices are rough...I save up! it's a beautiful vibe inside and everyone has been lovely to me each visit. I got gel nails done by Salem once and several of them lifted and peeled the next day and I was able to go back and have those ones redone with no charge and with apologies from the manager. Owning up to mistakes (they happen everywhere) is important. That is the only instance that has happened with gel nails, so it was more about the application and is not their standard. Favorite Nail tech: BAILEY. She deserves her own 5 stars. she is good at her job, easy to talk to, made time to do a last minute polish change for me, and also doesn't mind if you read the whole time either. I smudged a nail an hour or so after my appt once (they felt dry but hey, mistakes happen like I said), and I sheepishly turned around and asked if Bailey could fix the one nail. Like a total rockstar she did, even making sure the color was right after I pulled the wrong one off the shelf. Bailey is the kind of tech you hope stays forever just so you can go see her for her services! Highly recommend, and be generous with your tips. One thing I think is helpful to know is their polish takes an hour to dry unless you buy Dazzle Dry, which is an extra $5 per service. (yes I did dazzle dry on that one nail that got smudged an hour later by my debit card, but debit cards and pretty rough surfaces.) So go ahead and budget dazzle dry in.

I don't often pay for manis or pedis but once a year or so I'll get gels before a vacation or…read morespecial event and love how pampered I feel at Velvet Files. They do use less toxic products and I do notice that often the mani doesn't last quite as long but worth the trade-off for me.

They did a great job! Great environment and great people and did a great job with my hairread more

I am not one to leave terrible reviews, but I had a less than stellar experience here this past…read moreSaturday 7/26/25. At the start of the appointment my stylist repeatedly made faces at my requests, which made me un-easy, though I tried to stay open minded throughout the appointment. Unfortunately, the appointment started 15 minutes late and ran over by more than two hours. During that time, the stylist also took another client, and later admitted that part of my treatment - which should've been done during the foiling process - was skipped because that client arrived while I was still processing. I requested light brown - caramel highlights, but instead received dark chocolate brown low lights with a blue-black color layered over the top. My scalp is tinted blue and was told that the highlights appeared darker because I was "over-toned". I was also told the color should hopefully wash out over time. I was shown the results outdoors with a hand mirror because the highlights were too hard to see indoors - yet even in sunlight they were barely visible. I asked for a price adjustment, as I was charged $84/hr and the appointment went significantly over the scheduled time. I was also charged an additional $54 for a haircut that took less than 15 min to complete. While I was given the slight adjustment, I still paid $364 in total, even after the adjustment. I still tipped, as the stylist spent a lot of time on my hair and I could tell she was trying to achieve a difficult color correction. I've gone to many stylists over the years and understand the challenge of lifting a box black dye to blonde or even light brown for highlights. I felt she made a strong effort in that regard and wanted to acknowledge the work she put in - even though the end result didn't reflect what I asked for. I was offered a future appointment to correct the highlight color, but was told I'd have to pay another $100+ for the stylists mistake. I've decided to cancel the appointment I'd made for September. I regret booking it in the first place, but I already felt uneasy asking for the price adjustment and didn't want to make things more uncomfortable - especially since they stayed late for the appointment. I would ask for a refund or partial refund, but fear I wouldn't get it as I could hear them whispering when I asked for the price adjustment. Definitely scheduling elsewhere to have what was done to my hair corrected.

Whooohoo! First to review! I'm surprised that other folks haven't chimed in on this place, but…read moreit's awesome. I have to admit, I love to get a little additional sun, especially int he winter. But sometimes it's hard to find a place open if you work weird hours. Voila! Sun Studio to the rescue! It's conveniently located in the Basha's mall area at Westlake Shopping Center, just a short jump away from Starbucks (yah I know, but caffeine is still caffeine in desparate times). The staff is knowledgeable and friendly. They don't push you into purchasing packages you don't need and are totally cool about lotions. The best thing is that this place is clean, clean, clean!! They are open at convenient hours and have always accommodated weird schedules. Two extra bonus points for remembering my name every time I come in! Steller service + quality beds + brand new bulbs= one HAPPY new customer.

wonderful experience, very relaxing environment and staff is very friendly. I have had 3 facials…read morethere and they have all been great and accommodate my sensitive skin. I am now a member.

I've been going to this location for over a year now and the services just keep getting worse…read more Twice now I've had massage therapist on their phone texting during a massage and one of the same while doing my facial, Savannah and Megan were the two on their phones, and yet nothing is done to resolve this ongoing issue. This is a service I paid for and for one hour it would be nice to have the continuity of a massage or facial without a 1.5 to 10 minute pause. Won't be returning here again. Edit: as you can see by the response I received, they don't take kindly to feedback. I haven't in fact complained "all across" spavia's in Colorado. Ft Collins Spavia takes zero accountability.

Received a very terse text about all the rules, lateness penalties, mandatory PRINTED Groupon 1 day…read moreprior to the app't. Tanning person made me wait outside the door for her convenience even tho' there was NO other client there: the door had a sign on it that said DO NOT KNOCK on the door!! She was curt and abrupt, wore a face mask my entire visit and was very strict about what I had to do in the studio even tho' I did a perfect prep, Worst of all, it was a VERY LOW quality tan; even Mystic tan was better!! I will NEVER go back to this spa!! It was for 2 tans ---won't waste my time and the mental energy it took to deal with that person!! Horrid experience!!!

Had my eyelashes "fixed"! Beautiful job, thank you! Love the spa environment; quiet, professional,…read morewarm and clean. Ambience was perfect! Easy parking too.

Cancelled on me a the night before or morning of my appointment. Not very accommodating for…read morerescheduling either.

I have been a customer of owner and stylist Misty Lara for 8 years, Now she has opened her…read moreLoveland salon and I am delighted to recommend it. At La Bella you will find expert hair styling, coloring, manicures and pedicures. Most importantly you will find these services in a friendly and welcoming environment. Your appointments soon become more like a visit with a dear friend. With the very reasonable prices you can afford to indulge in some pampering at La Bella. So go and enjoy! We all deserve it!