Great Veteran Hospital…read more Friendly, helpful and caring staff. All wonderful from the receptionist to the Vets and everyone in between. We've been going to Stack's ever since we moved into the area and could not be happier with the quality of sincere care from day one. Yes, a total Friends and Family recommendations.

Took our Rhodesian Ridgeback there forever. The last two years we complained that he had lumps on…read morehis body asking what they were from. Then he developed a severe limp and they put him on gabapentin, again we called and repeatedly brought him in for exams and consistently called about him having a problem with the drug not helping him. At this point I insisted on xrays and ultrasound be done, they had us do bloodwork and told us if we paid an extra $89 for an official pancreatitis test that would be definitive diagnosis that would give us the result that we needed. They could not perform an ultrasound so we had to take him to the emergency vet on Bridge Street in a Syracuse. Come to find out our dog did not have pancreatitis as the vet said the blood test revealed but had full pledge lymphoma, (his neck and jaw presented with hard nodules by the ex vet) and we had to put him down. The emergency vet said the blood test that Stacks office gave us for pancreatitis was not a definitive test for that. So which is it? So disgusted with the lack of concern given toward our dog. It wasn't until i insisted on testing because I was concerned of cancer that a closer look was finally given by the Stack Vet. Extremely upset that we had to put our dog down. Think twice about going there. They gouge you for pricing and never addressed his health until i threatened legal action.

Excellent staff at LVAH. Dr. Pinneo is the best veterinarian in CNY. I took my 16 year old cat who…read moreI thought would have to be put down and he saved her life. Best Animal Hospital in Syracuse and a very caring doctor. Mark Klenz 7/15/2025

I can't say enough good things about LVAH. I have very high standards for the care of my pets, and…read moreLVAH has exceeded them. Everyone I have interacted with from front office staff, to techs, to doctors has been professional and kind. I have 2 exotic pets (ferrets), one of which had abdominal surgery here, and the care provided has been phenomenal. I highly recommend bringing your pets here.

I cannot recommend this practice enough. I've had very few animals over the years, and their…read morededication to not only the animal but the human is absolutely top notch. It was discovered that my 12 year old cat Pippin had a belly full of cancer. They did everything they could to prop him up to try to give me a few more days with him. When it came time to say good bye, as difficult as the entire process was, they treated it as a very solemn occasion, ushering us into a room as soon as we entered the door. They're on point when it comes to wellness as well. Staff are knowledgeable (I was there and heard one on the phone with an owner whose dog went into heat for the 1st time and needed to be talked off the ledge) and compassionate. I don't expect to be a pet owner for a number of years, but thank you, Dr. Alina, for being SO kind and gracious to Pippin as well as myself. I'm happy for you that you're moving on. This practice, very fortunately, has other amazing vets but you WILL be missed.

By far the friendliest vets office I have ever dealt with. They were beyond compassionate and…read moreunderstanding, took their time with us, and were extremely patient with me as I was nervous. They accommodated my cat so she wasn't stressed and in my opinion went above and beyond to make her and I feel safe. We saw Dr. Tsareva and she was absolutely phenomenal. We have definitely found our vets office and hope to be with them for years to come!!

They have been taking care of my pets Zuri and Zoe for a good while now. They are very efficient…read moreand well capable and that's why I trust them with my babies. Thank you town and country for being so wonderful! Theresa Thomas

Often times, it is very difficult to get through to them on the phone. I am fairly certain it is…read morebecause they don't have a dedicated receptionist. Everyone there is working directly to care for our pets, hands on. It can be frustrating but I also think that is reflected in the cost of their care. They are, by far, the most reasonablely priced vet clinic in Syracuse. Another difference, which can be hard as a pet owner: they don't allow you to enter their clinic with your pet. It's hard for us to not be there with our babies. I do understand why though. Through the pandemic, that was a necessary change. Animal clinics realized how much easier was. We think our pets are comforted by having us with them but often it increased their anxiety, and the vet staff sees that. The Dodge and Dr Jensen have come right out to my car to discuss my concerns. Sometimes it's just a phone call. Either way, they take their time to make sure your pet is well cared for and that you have addressed your concerns. We went through a really scary life threatening illness with one of our dogs and they went above and beyond to help us. I will be forever grateful for how they treated us and our pup through that terrifying ordeal. Dr Jensen and Dr Dodge truly care about their patients.

I got a new puppy and needed a good vet, these guys are fantastic!! The staff is knowledgeable,…read more super duper friendly and best of all, they have the "care plan". The care plan has saved me sooo much money! It's a monthly fee that covers all the vet visits. Most shots, and testing etc. It's fantastic! I highly recommend them

I've had nothing but excellent experiences with Shop City veterinary. We brought in both of our…read moredogs with very successful diagnosis and treatments. The first time we needed a vet on short notice, they were the only ones who would see us. One of our boys was bitten by a tick and caught something. I didn't want to go to a 24 hr hospital due to the expense. Shop City took us in and quickly diagnosed and started us on a treatment. Staff was great as was the Vet.

We recently brought in our boys Sammy & Henry (Burnese Mountain dogs) to be groomed. This was their…read morefirst visit as our groomer moved out of the area. We were there first thing in the morning and treated professionally, respectfully and politely. Our first visit there the place was very clean and smelled wonderful. These dogs are not easy to groom and their recommendations as well as procedures were explained so there wasn't any confusion. Approximately 4 hour grooming. When we arrived to pick them up, both boys looked handsome and smelled amazing. They were just laying in safe location watching other dogs get the pampering they just received. You can tell this team has a lot of love for these animals and our boys gained some new friends! We will be back! Thank you all so much, Ross & Janice Langevin

I took my Maine Coon in to have a couple mats on his belly shaved. When I came in to pick him up,…read morehe was completely freaked out and his mane was almost completely trimmed off (not requested). The worst part was a couple days later (when he finally came out of hiding) I discovered that his nipples were shaved off. No, that's not an exaggeration . I could not recommend taking a cat there for grooming.

This vet came recommended to me by several people, both laymen and dog professionals alike after I…read morehad some misgivings about a different vet. The staff is friendly to you and your pet, attentive to your concerns, and well organized. I wish I had known about Dr. Freeborough sooner!

First vet visit and it could not have gone better! Dr. Lathrop was so great - patient and answered…read moreall my questions. Everyone on staff that we interacted with today was so kind and made this experience so easy for me and the pup. So so glad to have found this place and 10000% will be sticking with them

Ive been going to Lyncourt Vet since it opened. Way before any of their "team" worked there.The…read moreoriginal kind compassionate DVMs have retired. Honestly, I should have left a long time ago but just stayed because it's a couple blocks away. About 2 months ago I had to practically beg for them to see my dog because she had been vomiting non stop. Meanwhile, I spent close to $10,000 the prior year between dental and yearly exams for my three dogs (not to mention in the middle of the dental procedure they tired to get me for an additional $1,000). Unfortunately, I happened to get my least favorite DMV Dr Shopchak. My dog's kidneys were shutting down and Dr Shopchak was telling me that it's been so busy she couldn't even take a break. Did she honestly think I cared whether she got a break or not? Cry on someone else's shoulder because my only interest was how sick my dog was. At that point I knew immediately I would never step foot in there again. I brought my dog to Cornell the next day and they had the nerve to call me and say if she needs anything else just let them know. Are you kidding me like I said I had to beg to get my dog into Lyncourt 2 days prior. I could list a hundred reasons why a pet owner should never step foot in that office. Do yourself a favor if you care about your pets go elsewhere. However, if you want to spend a boatload of cash for mediocre service Lyncourt is your vet! What could improve first step get rid of Shopchak and replace her with a kind compassionate DMV and no one needs your videos on what to expect at your pet's appointment. Also do yourself a favor and review the pet's chart before you step into the exam room instead acting like it's your first day on the job. I've toyed with writing this review for weeks thinking maybe it's best just to switch vets and go away quietly BUT it's more important to make people aware of what it's really like there. They're in it for the cash not for the benefit of our precious pets.

I was taking my fur baby rosie here for a very long time until her passing recently, they all…read morewere so compassionate caring loving and so very professional .

TLDR: Care is good, but the doctor has terrible bedside manner and makes you come in for…read moreunnecessary appointments. --------------- I brought my cat here for a standard post-adoption exam. The technicians and front desk staff were very nice, but the doctor was dismissive and seemed annoyed when I had questions about my cat's care. What really got me was that he flipped out over her weight (half a pound over the standard) and made me feel stupid for how I was feeding her. He insisted on me bringing her back in a month later to weigh her. I only consented because she needed follow-up shots and a nail trim, so I had to come back anyway. When I came in, they refused to let me come back to the room to observe how they trimmed her nails, making me stay in my car. The reason they gave was that the doctor wanted to close early and my appointment was preventing that (my appointment was two hours before the end of business) - there was no COVID related reason to make me stay out. The doctor was displeased that my cat hadn't lost enough weight to satisfy him and made his tech run messages between us about how I adjusted her food, which was crazy because it was freezing out, and she had no coat on. He then made a follow up appointment for another weigh-in without my consent. I had it at that point, found another vet, and canceled my appointment with him. I'm not going back unless it's an emergency.

my cat was checked in for vitals and I was informed that I would be notified of the vitals…read more meanwhile my cat was taken back to a cage and was left for 3 hours with no vitals taken while other pets were being seen and immediate vital information given to the owners I don't recommend this place