My best friend, Lilly, my golden doodle had to have emergency surgery to remove bladder stones. Dr…read more Hennigan was amazing, kind and the staff was professional and kind as well. Thank you Dr Hennigan. I have taken my dogs to Mattydale Animal Hospital for many years. The service provided by all the staff has been wonderful. Im very grateful for Mattydale Animal Hospital throughout the years. The prices have been less than many other Veterinary services that I have researched in my area. The follow ups to make sure Lilly was healing well and explaining lab results was excellent. I will continue to take my dogs to this establishment because of the excellent care, compassion and services that they provide. Thank you MAH. You were all amazing!

Unprofessional and caustically rude staff!! One staffer who may have been the office manager…read moreloudly and rudely told me that my cat wouldn't be seen because I was 15 minutes late. Fine, charge me a late fee, reschedule me, whatever your policy says to do, BUT this can be done professionally which was NOT done! That woman was caustically, rude, and the other woman who may have been a part owner kept glancing at me as if I were a seven year-old child who had misbehaved. This was done in full view and hearing of other people there with their animals to be seen. I was stunned at their unprofessional behavior. I quietly left and promptly rescheduled all of my four cats at a different practice. After that treatment, I was certainly not about to call back and reschedule my pets future appointments. When rude woman called back to say that because I had not shown up for our next appointment that I would not be able to be seen there again and they could give me recommendations on where to go next I informed her that I had already rescheduled my animals someplace else after my previous experience there. At that point she loudly vented and terminated the call. By the way, the 1 cat that had been seen there previously, the veterinarian determined that my senior cat who had tested positive for an undetermined liver issue at the emergency hospital was not needing any bloodwork. Okayyyyy????

First vet visit and it could not have gone better! Dr. Lathrop was so great - patient and answered…read moreall my questions. Everyone on staff that we interacted with today was so kind and made this experience so easy for me and the pup. So so glad to have found this place and 10000% will be sticking with them

I have 2 dogs & a cat who Michelle cares for when I go on my trips to NYC. She takes pictures of…read morethem to assure me that they are safe & happy. I don't trust my babies with just anyone but feel confident that they are in good hands with her. You can tell that She has a real love for animals and it's her passion.

From the owner: CNY Pet Care "Paw"vider provides the best care for your fur babies at an affordable rate. Please…read morevisit our website or Facebook page for a full listing of services offered and reviews from clients.

We love taking our pup to The Perfect Paw for grooming! There's a doggie daycare attached and a…read morelittle store where you can buy all sorts of dog treats and other doggie needs. Great grooming and the staff is very friendly to pups & peeps!! ‍

Great service especially through the pandemic. I was concerned about how to drop him off and give…read morehim love at the same time but they showed him love outside when i was dropping off and it honestly helped me out a lot trucking two kids with me at drop off! Helped my furry friend through his separation anxiety and gave him so much love during his bath! I have a 4 yr old goldendoodle and their fur can be a little dramatic- they offered solutions and deep conditioner to help him be pain free with no mats! Cant wait to get his hair cut in a couple weeks! Absolutely love the team!

We cannot be more pleased with the attentive service we received at Eagle Hill. Our little guy…read morespent the Easter holiday there and the staff were kind and understanding since it was the first time we used them to board our toy poodle. They made friends with Groot and he came back to us clean and happy. We will be using them again when we take our next trip.

My dog can be sensitive to new environments and does not do well with the noise of typical kennels…read more- however, from the time we pulled up she felt completely at home here at Eagle Hill Pet Care!! She also typically has trouble feeling up to eating when she's stressed at a kennel or while boarding, but she had no problem at all here! She had a wonderful time and she was absolutely thrilled when I picked her up after 10 days. She was not in any way stressed and looked so happy! She was clean, had obviously had a wonderful time and been extremely well cared for! I would absolutely board her here again anytime in the future and highly recommend them! I am so grateful for their help!

Wonderful group of professionals. Olivia and her team took care of my three rescues while away on a…read moretrip. Usually don't travel much because of the dogs, but I felt very comfortable with these folks caring for the kids. There are different packages of services to choose from. I selected 4 visits a day to include walks and feeeding. Their communication and photos sent to me for each visit set me at ease to enjoy my holiday. Well done.... I highly recommend them. Don

From the owner: We take care of your dogs in a professional and personal manner giving you the peace of mind that…read moreyour pets are being cared for.

Had an 8am appointment, was there early and right at 8 only one employee showed up, said she can't…read morelet me in until a groomer arrives. Fine. 8:10 an employee arrives and lets me in, checks me in and proceeds to tell me my groomer called in for the day and there is no room in the schedule for her or other groomers to accommodate my 8:00 appointment. I scheduled a time a not a particular stylist. She asked me to reschedule, and I will just not this location. I'm required to give 48 hours notice for cancellation but it's ok for me to arrive on time and be told that there is no stylist to perform a service I scheduled them for. Anyways, 2 stars for a reason. Avoid this location.

Manager is a nut, says I cant return to store after I asked her to adjust price to what's on the…read moreshelf. Zero altercation, just a power trip for this nobody. Corporate hasn't returned my calls. I'm happy to take my business elsewhere.

They take excellent care of our puppy, he loves going there! He gets excited everytime we pull up.read more

After loosing her Litter Sister this week, Mandy desperately needed her nails trimmed and ears…read morecleaned. We didn't want to take her to the vets to have her nails done so we went to Once Upon A Dog. Gail (owner) was so loving, gentle and kind. Her nails were overdue and Gail did such a wonderful job, so careful and professional. Grooming was done out in the open so we were able to watch, Gail talking to her the whole time. Mandy was great for her and LOVED getting her ears cleaned (picture chocolate lab with closed eyes and smiling) Masks were worn by all. Very clean and inviting. Highly recommend.

We were a bit apprehensive at first because of the e-collar and the cost, but we're glad we got…read moreover it because Sit Means Sit really made a difference in our Hercules. He was a rescue from a hoarding situation and apparently had never been trained to do anything, but when SMS sent the first video to my phone all we could say was, "Is that our dog!?" The trainer was absolutely excellent, going through everything step-by-step, and answering all of our questions. The facility itself is awesome with huge training rooms that are clean and odor free. We've gone through 3 training sessions and will have one of the trainers out to the house after we've spent a week or so doing home training.

Wonderful trainers who train you as well as your dogs. I would not be able to hike with my dogs…read morewithout this help and training. It is important to be open to training yourself and not just this dog