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    Notes n' Beats

    4.9 (9 reviews)
    Closed 2:30 pm - 9:00 PM

    Services - Notes n' Beats

    Musical instruments and teachers

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    Music & Arts

    Music & Arts

    3.9
    (26 reviews)
    5.2 mi
    $$

    Went to buy some strings and the guy didn't even ask if I needed help with anything. The guy didn't…read moreeven want to put the strings on my guitar because they were "busy" meanwhile he wasn't doing anybting...

    Had to make a a quick stop to buy some reeds on the way to a rehersal. I stopped by Music & Arts…read moreand notice a 2 packs of Vandoren reeds side by side on an end cap. One was for $9.99, the other was for $15.49. I asked if this was right. The person there scanned it and said it was $20. I gave them the other one and they said it was $20 something too. I went and got a box of reeds labeled $24. Took it to the register and it was $27+. In a hurry, I bought the $20 ones. Went to my car and though about it. Went back an said I wanted the ones labeled $9.99. It wasn't my fault the reeds are mislabeled. The other worker got the label, looked at it in their system, and said these other reeds (student beginner reeds) were the ones. That was an insult. They weren't going to honor the marked prices, so I returned the ones I bought. It felt like bait and switch. The next day I called the manager. He obligatorially apologized but added more insult to injury by saying I should have read the labels closer. The print is tiny by the way. He blamed it on them coming in and changing the prices but not changing the shelving. It is ineptness plain and simple. It was not about the money but the principle. I've never had any issues with the other Music & Arts locations. I frequent them because such stores are needed, especially now with the financial problems of their parent company, Guitar Center. However, until there is a change at the Sterling, VA location, I won't be going back. What an utter disappointment.

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    Notes n' Beats - musicalinstrumentsandteachers - Updated July 2026

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