I can echo the other one star reviews. 40min late to an appointment, begged INM to wait because she…read morehad all the paperwork...she showed up with the wrong forms and we got sent away. Same as the others, kept 1k deposit x2, ghosted after I said I handle it all. She then replied I set up the new appointments which was days after we did everything ourselves. Don't walk, run. In addition to all of this, when I told INM who my helper was, the lady physically looked worried for me.