I was having a plumbing issue and couldn't determine the cause. I called several businesses to get…read morequotes and only a very few replied. Mike at Waste Water Management not only answered right when I called, but he was very understanding of my situation and offered to visit within a day or two. As it turned out he called me the next because he was available to stop by. Fortunately I was available so he was there within a few hours... less than 24 hours after I first called him! Awesome! He is very friendly, kind of chatty but I found him endearing. Within an hour he had my septic pumped and gave me some pointers on proper septic maintenance. The septic wasn't the cause of my issue, as it turns out, but it had been several years since it had been pumped so it was due. I would recommend Mike and Waste Water Management to anyone who asks. I am very grateful for their services.

These guys did an amazing job on my recent septic problem. I called them first thing in the morning…read morebecause nothing was draining in our house. I had used them about 3 years ago for a simple septic pump and I really got a good feeling about them. They seemed very honest and reasonable. When I called, I got in touch with the son, Mike, and he understood the situation that I was in with no ability to use any water in the house. He said he had a couple of appointments in the morning but he would try to get by before noon to check things out. He called me well before noon and said that he was free and could get out to my house. Since it had been a couple of years since my septic had been pumped, Mike started by pumping the tank and then checking things out. It turned out, even after pumping the tank out, the house was still not draining. There was a blockage between the house and the tank. So, Mike went to work accessing the basement clean out where the septic comes in. It was completely full and he had to drain it in buckets in order to just see what was going on. He ended up finding out that the cast iron pipe coming out of the house was broken in between the house and the tank. But, he was able to clear the blockage and get things working for the short-term. Both father and son returned today and replaced the pipe between the house and the tank. The price that they charged was very, very reasonable. I will not only continue to use them for all of my septic needs, but I will also highly recommend them to all of my friends and family.

Great company and people to work with. No bs and very reasonably priced!! Very professional!read more

Great company in time of need. They work hard to get the job done. Although the first attempt was…read moreunsuccessful, they came back to make it right! He found the issue and provided the fix. I know this wasn't an easy task. Thank you for all your hard work! We greatly appreciate all you've done!

The owner, Kyle was amazing! Came out the same day and was so helpful! Took his time and was…read morethorough. Went above and beyond to help identify where our clogged was. Will be using in the future!

They were very thorough! Did what was asked of them. Even cleaned my dryer vent. Well worth what I…read morepaid.

I have known Greg for almost 20 years. My neighbors and I find him reliable, kind, trustworthy and…read moremulti-talented. He's an expert painter. His carpet cleaning is gentle and non toxic but thorough. Many times he has rescued my carpet from disaster. He has installed bathroom fixtures, and a porcelain floor. Greg is neat and quiet. He painted my bedrooms when I was in the process of packing to move, no mean feat. He has also done gutter cleaning and gardening at my condo. My neighbors at my former condo were many seniors who were skittish about having strangers around, but we all loved having Greg around.

Nick did a great job from start to finish getting our Bosch Dishwasher back up and running. His…read morecommunication was strong....responded quickly, worked with us on appointment time to get the job done same day. Prices were reasonable and customer service excellent. I strongly recommend, Nick and Pro Appliance if you have an issue with any home appliance.

Nick came out for a diagnosis and we agreed the diagnosis fee would be rolled into the installation…read morefee if I proceeded. Install appointment #1: he didn't show up, later saying he forgot to pick up a tool/instrument he needed. We rescheduled. Install appointment #2 (a week later): he again didn't show up, said he was running behind, then never called back or followed up for a week. I had to hire someone else to get the job done. When I asked for the diagnosis fee to be refunded/credited as he never showed up for the installation and did not even call, he refused. Bottom line: unreliable scheduling, poor communication, and poor work ethic. Stay away.

i had a clogged drain. i called rays sewer and drain for service. ray and scott came the same day…read more i found both of them to be friendly and they opened the drain up. i own rental property and i plan to use them in the future.

Called Monday 6/19 for an appointment to have two faucets replaced. Got an appointment for Tuesday…read more6/27 at 10am at ten after, we called to confirm. We were told that THEY were not coming, but a company called TNT was coming to do the job, and they would call us shortly. At NO TIME were we called by anyone. Ray's didn't even have the courtesy to let us know they weren't coming. My husband took the day off for NOTHING. I DO NOT RECOMMEND EITHER OF THESE COMPANIES. Nor will we be using either company.

We had Xach do our carpets and all the furniture. He arrived early, after calling to let us know…read more He was very pleasant and worked steadily, taking time to ask questions and explain things as well. The furniture turned out so clean. Carpets too. But I thought the bedroom carpet was a little too wet when he left. We turned on the fans and it was dry by the next morning. Then my husband noticed that the hose he used was apparently laying in the grass, not the sidewalk- and it killed some grass. Just something to watch out for in future. Thanks.

Will not honor any follow up repairs. Financed new HVAC system with them and the condenser-coil…read morewent out in less than 2 years. Owner himself lied and told me they would service, and he never did. Even after multiple attempts to contact him. NOTHING. Imagine.. If the Owner of the Company is deceptive, how do you think their Employees are.. Save yourself the lies and headache in Rockford.. Choose another Company for your Heating & Cooling needs. You'll be glad you did in the long run..

This company literally used the manual for the furnace as a funnel instead of using a piece of PVC…read morepipe. Do not use this company. They installed this furnace a couple years ago and this is the kind of work they do! Absolutely horrible!!!