I had an early morning flight from Spokane and this gentleman was professional polite very…read moreknowledgeable about the area very clean car. I would certainly use them again. Excellent service.

I just wanted to make a fast review to state the professionalism and courtesy that Al displayed…read more My gf called Al yesterday to schedule a very early morning pickup (3:30am) next week for her son. Unbeknownst to her, her son was also securing a ride from friends. Al was courteous on making the early morning pickup arrangements and he was very understanding when my gf had to cancel with him. We just wanted to let people know that Al is a great guy and understanding on the cancellation.

for the most part they are good, some drivers wait too long for kids running for the bus. I…read moredislike how they will drop routs randomly and sometimes wait at a stop for no apparent reason for up to 15 minutes at times, it is made worse when it is close to the top of the hour and everyone on there is trying to get to class, but the driver just sits at the bus stop. I know they do this to keep the routs spaced evenly, but they should do this during the half-hours only, since this practice has made me, and everyone else on that bus late for class before. Living out in Apartment Land, it is nice that I can take either Express 1, or Express 2 to get to campus/home, or alternatively North or South at night/on the weekends. They need to make the bus tracking map on their website available in the smart phone markets.

A last minute cancellation worked to our benefit. It was a fantastic, unique experience. The…read morelimousine easily fit six of us and our driver was friendly, courteous and knowledgeable. We will definitely use again!

Highly recommend-Lisa and Joe are customer service pros...we are from out of town, and they set us…read moreup with a bus for a day of winery tours, and even called the wineries to get us on the schedule. Lisa made great suggestions about where to go, and Joe brought a cooler full of water for us, and also acted as official bus photographer! Great bang for your buck.

I just tried booking a ride that is only a couple blocks. I am disabled and am unable to drive, and…read moreI have no car. The woman on the phone told me "It's just a couple blocks, you could just walk it." When told I was disabled, she replied "Just making sure we are on the same page." If I could give a lower rating, I would!

Worst service ever. I have used this company before, a very long time ago. Never really had a…read moreproblem. However, today they seem to be incommunicado. I have tried for two hours to reach someone so I can get to a medical appointment. Each time it goes to voicemail and says that the voicemail box is full and disconnects the call. If you are going to advertise hours of operation, it would be nice if you actually had a way that customers could actually reach you during hours of operation. Their customer service is nonexistent.

We were in a circumstance where we had to get to the airport. Michelle responded quickly and we…read morewere able to secure transportation for the next day. The driver was on time, friendly and courteous.

Well, I haven't had the chance to meet Michelle, but I did meet her special friend named Robert,…read morewho happened to be sitting outside of the airport when I had gotten off the airplane and my ride had failed me and I had no way of getting around and he was pleasant and very pleased to offer to. Help me and get me to my motel and even help me with my luggage. And we communicated and talked about life and things and what he used to do and his special friend and her kids and how he started the business for her, I would recommend then to anybody. Gabby may be a little more expensive, but isn't it worth it when you can know and trust the person that you're getting a ride from, especially when you don't know them. I would recommend them to anybody.Thank you

Excellent customer service! Damien was friendly, on time, and a super nice guy. I would completely…read morerecommend this service for any needed transportation.

We had an 8:30am airport ride from Sandpoint to the Spokane airport. Guardian Transportation was a…read moreno call no show. They would not answer calls or texts and their voicemail was full. I did receive 2 email confirmations that were not honored. We had to find an alternative ride that was very stressful and expensive. We barely made our flight and this lack of service and irresponsible half ass business ruined our wonderful ski vacation. Regards Jon B

By accident I ran into your driver today. I thought you were out of business bc I tried three…read moredifferent times to call around thanksgiving and nobody answered. The driver promised he would answer so ill try once more in the near future bc I really need this service.

My daughter was picked up from the airport by an older man in a minivan with a missing bumper. His…read morevan was full of trash and very scary. The entire ride.back to her dorm he was asking her very personal questions and kept telling her that she was very pretty. She is only 19 and was terrified the entire ride. She felt extremely uncomfortable and unsafe. Being in a college town, you may want to vet out your drivers, especially if they are driving young college students around.