I've been with Nortwest Financial for at least 20 yrs & have never had a problem & have always gotten great service. Chris & her associates r always friendly & helpful.
In response to the 1 star review left by someone about their daughter's experience. 1st of all, in order for ur taxes to b sent electronically u must physically go to the office to pay & u get all ur tax papers returned. 2ndly, there's no way that if the daughter didn't get her taxes & she called & went to the office that Northwest wouldn't have taken care of it. I'm assuming the final outcome was that she got her returns, so there had to b a problem that had a solution. Maybe there was a problem at the IRS's end, maybe initially the taxes mistakenly didn't get filed or possibly the daughter's ck didn't clear the bank. No matter what it was I'm sure she got her returns. So it would b nice if the parent who wrote the review would reveal what the problem was & how it was resolved. Not good to tarnish a business' reputation w/o all the facts. Thx read more