The staff there is very professional. There are self service options which are easy to useread more

Go to this UPS store, not the one on Century!! The folks here are efficient, polite and…read moreknowledgeable. They welcome moves to make the line run quickly (setting down prepaid packages for example) and go above and beyond - a young man spent about 10 minutes taking down every large box they had so I could find the perfect fit to ship a saddle without paying a unnecessary penny just a few weeks ago. I never thought I'd put so much thought into a UPS store lol but when you compare it to the train wreck on Century, this store deserves a shoutout.

Today was the second time I've gone in to ship a package for an online sale I've made, I'm really…read morenew to the whole process and had built up anxiety about going in and looking silly to ask for help.. the silly part all along was thinking that. They make it so convenient to get your label printed and package sent out, they have you email your label to their email and do everything else! I didn't even have to finish taping up my box. They've been so friendly each time I've come in and it's driven away my anxieties about making online sales now. So happy to have this business in town and trust. I'm very impressed! Thank you!

Love these guys. So kind and willing to help everyone, even those of us who are technologically…read moredeficient. They're good. Very good.

Great job. All my stuff was moved out in a quick easy manner. Very polite and professional…read more Reasonably priced. Would use them against n if needed.

What follows pertains to the Bend College Hunks franchise. It is hopefully not typical of all…read morebranches. Having had a reasonably positive experience with junk removal (one time), I accepted an estimate from College Hunks to move my possessions from Bend to Corvallis, OR. Prior to the move I had already boxed 90% of all household items and pre-moved fragile and expensive items. For the most part only clothing items and furniture needed move prep. Since I was simultaneously loading and (later) unloading miscellaneous items into a rental cargo van, I was not able to oversee the movers full time. I was also not able to inspect every item prior to their departure at the destination. It was only some hours later when I started rearranging items to make space that I discovered a floor lamp had been damaged. This lamp is metal and cantilevered and requires a heavy base weight for stability. Almost the entire weight (a type of mortar with a plastic bottom facia) was missing (see image). A few bits of plastic littered the floor under the lamp. This amount of damage debris could not reasonably have gone unnoticed whether it happened during loading, in transit, or while unpacking. The lamp was unstable even with the cantilever arm folded against its support. There was no mention of this damage by the move crew or the foreman. I see this as dishonest. I gave the movers a tip before their departure. Big mistake. I suggest you unpack and inspect your belongings before making any judgements on tipping. You can always provide one later. I promptly contacted College Hunks to notify them of the damage (I had opted for the more expensive "replacement" insurance). The process was not easy. Calls were seldom picked up or returned and most communication was via email. Eventually, I provided several images to support my damage claim. When there was no follow up I tried calling again and at some point reached Morgan Parker (the owner?). She was unaware any images had been sent so I emailed the images again, this time directly to her. More delays until I was informed that "a check will be sent." What? Several days later a check arrived via USPS with no cover letter explaining the amount, just a blank sheet of paper. In one exchange I had said where the lamp was originally purchased. There is no evidence this store was ever contacted. There were no discussions of the lamp's value or my cost to replace it. How the check amount was arrived at remains a mystery. I have heard nothing from College Hunks since receiving the check. When shopping for a replacement (in function) from the original store, even the lowest cost lamps were more than the check amount. Since receiving the check no calls have been picked up and there has been no response to messages. In desperation I reached out to College Hunks customer service. My inquiry was handled by several separate individuals with no end result. I was informed that each branch is a franchise and managed locally. I was told they would "reach out" to the Bend office, but it's been eight days and still no response. "Certified professionals?" Is it professional to conceal damage? Is it professional to stonewall damage resolution? That's doubtful. Disappointed? Yes. One would think College Hunks would exercise more influence over their franchises if only to protect their brand name. Look carefully at the four star rating. Over twenty percent of the reviews on this site are one star (18 out of 86). Make that 19 out of 86! Caveat emptor.

This is the second time I have worked with Jodi at Organize Plus, and once again, the experience…read morewas fantastic. From our initial consultation, she was professional, compassionate, and provided clear communication, including a realistic project timeline. She took the time to understand our goals and created a personalized plan that made the entire process feel manageable. We worked side-by-side to tackle the project, which went far beyond simple organization. Jodi helped us develop a plan for selling unwanted items and even managed the delivery of donations to various local charities. Her non-judgmental and kind-hearted approach made the process stress-free and rewarding. The results of her work are amazing, and I am continually impressed by her talent. I highly recommend Jodi at Organize Plus--prepare to be amazed!

I hired Jodi for help in organizing and packing up my house for a move. Jodi came to my home…read moreabout 5-6 times for 2-3 hours at a time. I had a house full of clutter and just too many things. When I looked at my clutter it was overwhelming to me. After hiring Jodi, she made going through everything easy, and we worked together very efficiently. I wish I had hired Jodi years ago. We did one room at a time. Jodi has a system that works and she takes all the charitable items away for you, and takes them to the appropriate organizations, so you are not left with a big pile of "stuff" to deal with. A huge weight has been lifted for me now that my house is organized and less cluttered. I felt her fee very reasonable considering how efficient she is. Thank you, Jodi!

Excellent experience with Bend Brothers moving. Spoke with the owner and got a very detailed and…read moreattentive quote and explanation of how they worked. The crew arrived on time, went out of their way to protect doorways and floors and did excellent work. The crew was friendly and professional. Everything is moved and put back together ... I feel completely moved into my new house in less than a day!! I wouldn't think of calling anyone else after yesterday's great experience.

We are "officially" in the house!…read more After a cross country POD journey, and having to transfer our "life" into a Uhaul 160 miles from our home because POD's would not deliver to Bend Oregon, we drove the truck over Mt. Hood, and then we connected with the best, most professional and courteous, meticulous Bend Brothers Moving to help us unload. Cody and Jesse were awesome. I would literally hire these two guys on every future move of my life. There is a reason this company is voted "Best in Bend." They carefully laid out protective barriers on the floors, doors and walls. They were friendly, respectful of our worldly possessions, and kept insisting they would stay and move boxes and furniture anywhere in the house (even though our only goal was to get everything unloaded from the truck and inside in a pile). Thank you #bendbrothersmoving for completing our 2 month journey, from Atlanta, back home to Central Oregon. If I could give you a 10 star rating, I would!!!

damaged antique table without accepting responsibility . No communication after move was over. Lost…read morecontents.

Coby and Jennifer moved us from Bend to the Olympic Peninsula. The day before arriving he let me…read moreknow what time he would arrive and then the morning of the move he confirmed it. Great communication. The price was reasonable and our items were packed carefully and labeled clearly. Colby knew exactly which piece went where and where it was on the truck. He put our beds and bed boards together along with a couch and more. When I asked if he could take three of the large items to another location he said no problem. I offered him more money and he said no and told me they weren't in a hurry they just wanted to have the job done right. We hope not to move but if we do we will call All About U Moving. Thank you.

Avoid Alliance Storage at all costs. This is your sign…read more I only needed a storage unit for two weeks while moving between rentals and was told over the phone that although they don't offer weekly rates, I could pay for a full month and then receive a prorated refund for the unused days, as long as I gave 30-day notice up front. I agreed, gave notice right away, and confirmed that I'd only need it for a couple of weeks. That should've been the end of it. But from the very beginning, this company operated unethically. First red flag: they charged my card before telling me the price or confirming anything. They literally said they needed my card info to proceed, then charged it immediately--without ever asking if I wanted to go through with it. When I confronted them about it, they blamed it on a new employee "in training." If that's true, there should have been a trained staff member supervising the call. Second red flag: when I moved out after two weeks and took photos of the clean, empty unit, they didn't respond for two days. When they finally did, they said they weren't going to check the unit until the end of the month and that I'd be charged for the full month anyway--completely contradicting what I was told and agreed to. I even showed them the text message they sent confirming I would receive a prorated refund for the unused days. I told them that even if they misspoke, they should honor their word and make it right. They refused. No apology. No ownership. Just bad business. This company is raking in money from tenants and providing bare minimum service in return. When given the choice between doing what's right and stealing $100 from a short-term customer, they chose the latter--even after being confronted with proof of their own words. If you're reading this and looking for storage in Bend, do yourself a favor and look elsewhere. Alliance Storage is unethical, misleading, and not worth the hassle. They charged out the ass for admin fees (clicking a few buttons on the computer) and tried selling me a lock for $20 that you can get for significantly less at Walmart. They lost my trust permanently over a refund they promised and then refused to honor.

Refuse payment. Horrific taunting emails. Worst experience of my life. I have contacted the parent…read morecompany and district manager for help dealing with this facility. I have done everything in my power to communicate. My emails are ignored. Calls refused. Listed my property for auction. No notice sent! Wrong address on my account! Not my address in any way! It's been such a nightmare it should be a movie.​​

We have had storage units at NWX Self Storage for years. The property is always clean and easily…read moreaccessible. Management is very responsive to all of our needs (borrowing supplies, fixing doors, etc.). And the location is great!

Our experience with NW Crossing Storage was excellent for the several months we needed their…read moreservice. We had a complex move that involved multiple storage units and changing schedules. Monica was amazing and helped us throughout the process to minimize our costs and meet our needs. We are happy to be in our new home and no longer need storage units, but we know where to go if we ever do.

We had a partial move of our home furnishings to our new home a few miles away. The Higher Ground…read morecrew did an outstanding job protecting all our belongings, punctual, very cordial and professional. I would highly recommend them and would not hesitate to use them on our next move.

I needed a piano moved recently and had to coordinate it all from fast away. Ruby was so helpful,…read morepatient and compassionate of the circumstances. The move itself was a breeze. The place it was delivered was so impressed with the efficiency and attention to detail. I would highly recommend you call Ruby For your moving questions, more questions and then getting the job set. The value was very fair too. Gail

Katie at U-Haul Bend was excellent. I went in planning to book with a competitor but changed course…read moreafter how helpful the staff was. Katie made a complicated cross-country move to Tennessee a lot easier--helped me pick the right equipment, pointed me to a great moving crew that packed everything well, and sorted out a last-minute trailer without any stress. She also made sure everything was lined up correctly for my destination. Really solid customer service from start to finish. Would absolutely recommend her and that location.

Moving is a huge pain and to have people help you out is the biggest blessing ever! Having…read morefrequently used U-Haul services in prior moves, I must say the quality of the vehicles and price, not to mention customer service, I experienced at this location was seriously top-notch. Every employee I encountered were all lovely and very helpful. Call me crazy but that's evidence of a very harmonious working environment that extends exceedingly exceptional customer service to their customers! Well done!!