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    Northwest Restoration

    5.0 (2 reviews)
    Closed 10:00 am - 2:00 pm

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    Services - Northwest Restoration

    Biohazard cleanup

    Damage restoration

    Mold remediation

    Northwest Restoration Photos

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    1 year ago

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    Xtreme Restoration & Carpet Cleaning

    Xtreme Restoration & Carpet Cleaning

    (16 reviews)

    We had a pipe burst in our home and xtreme came out the first week of October for work. Our…read moreinsurance agent said to get an invoice asap and to stop all of the additional services as they add up quickly. The on site manager said he would get me the invoice the next week. I followed up with him repeatedly, nothing came. I followed up with the local manager several times, nothing came. We needed to make a determination on whether to pay for this ourselves or file an insurance claim. Xtreme was completely unprofessional, unreliable, and a total scam. Over 60 days later, yes, 60 DAYS later, we receive and invoice from their billing service, which was on a Thursday. I spoke with our insurance agent and decided to file a claim at that time. Our adjustor came out the following Monday and we were proceeding. The next day, Xtreme called me, emailed me in a most unprofessional way. Borderline harassment, asking for payment and said they offer a cash discount if it doesnt go through insurance. At this time, I had had the invoice for 4 business days. Now, I have had the invoice for less than 30 days. Our insurance is finalizing the claim and the expect to have everything ready in a few weeks. Extreme is putting a lien on our house because of the delay. The delay was because of them!!!!!!! I have records of each and every call, text, and email to everyone there. This is a total scam. Run from this company as fast and as far as you can!!

    They were prompt, and seemed good on the job, After that, nowhere to be seen for follow up work…read more DO NOT STAND BY THEIR WORK IN A PROFESSIONAL WAY! I have emailed and called several times with no response! My conclusion? They'll just ghost you if they think something is wrong!

    ServiceMaster of Flathead County

    ServiceMaster of Flathead County

    (2 reviews)

    I've had 3 separate water losses in a short time. ServiceMaster showed up immediately and handled…read moreeverything quickly and left a very clean space afterwards. I read a previous comment from 10 years ago but found out there's a new owner and employees since then. The new crew is amazing!! Super professional and kind! Great people to work with. I love that they will deal with my insurance directly. My adjuster said their estimate was lowest of the 4 other I got and their pricing is fair. Thank you ServiceMaster of flathead!!

    This is a company that loves to over-bill my insurance company. For 28 man hours and three trips to…read moreSt Regis from Kalispell they figured that my insurance company should pay them over $3300! I have filed a protest with my insurance company and I will claim a dispute with the Montana Insurance Commissioner and the Department of Corporations. Unscrupulous and unethical companies like this that see an insurance claim as a license to steal should be made aware that we small business owners are tired of paying extremely high insurance premiums due to the fact that there are sleazy little company's like this that just want to make a fast buck. Come on Service Master, just be honest and ethical and bill for the work that you have performed! You'll feel better about yourself and you should sleep better knowing that you are being honest and ethical in you business practices. Jim Shotwell Nugget RV Park Saint Regis, Mt

    Northwest Restoration - damagerestoration - Updated May 2026

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