I wish they'd pick up the phone, so I can cancel my appointments. The phone goes right to…read morevoicemail. I've called during hours, but still no response. They will send a bill if you miss your appointment, but we've moved and we can't cancel.

Can almost never get someone on the phone, no option to leave a voicemail, just hangs up on you. I…read morewas trying to get ahold of someone because this is the second time on the same bill they didn't run it through insurance, I was told to just wait for the new bill after it was ran (still shows it wasn't!) and not they are trying to charge me over $200 for it being late. My sons umbilical cord hadn't fallen off by the 2 weeks, and she said not to worry about it but then went over to him and ripped it off, of course said it didn't hurt him (he started screaming) and the bleeding was from old blood in the umbilical cord (it bled for a few days). Completely dismissed my concern about tongue ties (my whole family has them and he was struggling to latch) until I pushed her after 2 or 3 visits and she finally sent in a referral but looks annoyed about it. For some reason she also thought a good ice breaker upon first meeting her would be talking about politics? I don't really care how she stands but it was just weird.

Dr.Lynd is amazing, she's been our pediatrician for both of our children since the day they were…read moreborn. But now I'm considering to switch. One star goes to the waiting time- it's getting longer and longer every time for the appointments that were scheduled months ahead. It's used to be about an hour. Now don't expect to be done less than 1.5-2 hours- out of which the actual nurse/doctor interaction will be 10 min tops! All the other time is just waiting! Expect to wait 30-40 min past your scheduled time in the lobby. After a nurse walks you in the room and takes vitals, you will be waiting another 30-40 min to be seen by the doctor for 5 min interaction and after that waiting again 20-30 min to get shots. And the worst was today- Dr.Lynd's nurse gave me the attitude instead of being apologetic when I pointed out the unreasonable waiting time!

I have no point of reference for anything involving my baby. I feel like I'm constantly asking, "Is…read morethis normal? Is it supposed to happen this way?" This is also true in regards to pediatricians. I have no other pediatric group to compare to this pediatric group. Therefore, I don't know if what I've experienced (or am experiencing) here is the norm. What I do know is, when we asked all of our friends and family members for their recommended pediatricians, the following names were mentioned repeatedly: - Tara Lynd, MD - Vijaya Malpani, MD - Kala Sigler, MD - Denise Scott, MD - Hamed Albiek, MD As it turns out, every physician mentioned above is part of the same pediatric group, known as The Pediatric Group (not a very imaginative name, but whatevs). There four additional practitioners (two more pediatricians and two physician associates, if I remember correctly) whose names would have probably come up as well if we had kept asking for more recommendations. My point is: the fact that so many people (whose opinions we value and trust) simultaneously pointed us to the same pediatricians over and over seemed like a good sign. Our child's pediatrician is Dr. Lynd. When we first met her, my first question was going to be (as stupid as it sounds): "Do you like children?" It's a legitimate question... I've met some exceptionally terrible people who are medical professionals only because they have the mental capacity to survive the rigors of their medical program. At the same time, they're frequently lacking the grace, compassion and general wherewithal one would expect from someone who supposedly wants to care for other human beings. Anyway, before I got the chance to ask, Dr. Lynd told us that she loves children (as a doctor and as a parent). She's friendly and soft-spoken, and nothing really seems to phase her. Which is nice, because it calms us down when we feel like something may be wrong, and she's like "Nah, that's normal." Every visit thus far has left us feeling more confident about our role as parents; Dr. Lynd exudes a quiet confidence, which she somehow manages to pass on to us. The only downside as far as interactions with the staff would be one person. I dunno what her role is; she's either a nurse or a medical assistant. She's younger, and Hispanic (maybe?). And she is the farthest thing from friendly. Any time we get her as the person who checks our kid's vitals and whatnot, we sigh internally. I mean, why bother asking "Do you have any questions?" if you're already slamming the door on our face as you're asking it? She clearly doesn't like children. Or human beings from what I've gathered. Or maybe she just doesn't like dealing with us? I dunno what her malfunction is, but she needs to get it checked out.

We love Care+. Appointments are easy to schedule, and the clinic staff are knowledgeable and…read morecaring. We can be seen quickly and always receive great service. Both our kids are very comfortable being seen here. As a side note, the clinic itself is very kid-friendly - it's really well-done!

No one wants to have a sick kiddo. Obviously, I would prefer to take my kids to their pediatrician,…read morebut sometimes you can't get in, or you need help after hours. I was thoroughly impressed with the level of care and service provided. From the moment we walked in, we were greeted with warm smiles and friendly faces, which immediately put us at ease. I was able to make an appointment online via Solv App and they were ready to take us back when we arrived. The facility itself is bright, colorful, and inviting. The waiting area is clean and well-organized, with comfortable seating, not that we spent much time there. What really stood out to me was the quality of care we received. The pediatrician and nurses were incredibly knowledgeable, patient, and kind, taking the time to explain everything to us in a way that we could understand. They were also very thorough in their examinations and took the time to answer all of our questions and concerns. One thing that really impressed me was the level of communication and follow-up care provided. The pediatrician made sure to give us clear instructions on how to care for our child at home, as well as follow-up instructions for our regular pediatrician. Overall, I would highly recommend this after-hours pediatric care center to any parents looking for high-quality, compassionate care for their children. The staff is truly exceptional, and I felt confident that my child was in good hands from start to finish. Five stars all around!

I have loved Dr. Aston since my kiddos start coming to her 7 years ago. She's has such a loving…read moredemeanor and treats my kids like a granny. She came to visit me once in the hospital when I delivered one of my babies even though she wasn't the pediatrician who was servicing them. She just loved on them and helped to take one of my older ones to the restroom while I was nursing and didn't want my husband to wake up. She's seriously the sweetest and has the nicest office staff. You won't regret coming to see her.

If I could give zero stars, I would. I am writing this as a former patient, and this experience is…read moresomething that has stayed with me for years. We came in simply to meet a new pediatrician after our previous doctor retired. What was supposed to be a routine introduction quickly turned into one of the most traumatic medical experiences of my life. Before my dad could even give consent, Dr. Aston had already ordered three vaccinations and stated that we would be charged no matter what. There was no conversation, no explanation, and no attempt to make me feel safe. I was 13 years old. When I realized I was about to receive three shots without any warning or preparation, I had immediate and overwhelming anxiety. Instead of giving me even a moment to breathe or calm down, two nurses physically restrained me. They held down my legs and chest while I cried and begged them to stop. Without asking for permission, they pulled down my pants to give the shots in my leg. I felt completely exposed and powerless. In the middle of this, one of the nurses knocked both of my cochlear implants off. Suddenly, I couldn't hear anything. I was completely cut off from the world around me, unable to understand what was happening, unable to communicate, and unable to see clearly as my arms were being held down against my chest. It was terrifying. I was tense, scared, and in pain. But more than that, I felt stripped of any control over my own body. That feeling has never fully gone away. Even now, years later, I can still remember exactly how it felt, physically and emotionally. I am now 20 years old and entering the medical field myself. This experience has shaped me deeply, and it will always serve as a reminder of the kind of provider I refuse to become. Patients, especially children, deserve dignity, consent, and compassion. I was not given any of those things here.

We have been to the Moore and Norman locations a dozen times or more for treatment for our children…read moreand ourselves. We have been seen quickly even when they're busy, all of the staff are kind and efficient, and they're great with our kids. We have also never had any billing issues with them. Absolutely recommend.

I have always been a big fan of Classen Urgent Care, as the employees were always so kind to us and…read morevery thorough. However, something has changed and the quality of care has gone WAY down. Very disappointing.

Wow these folks are awesome! Professional and courteous!! No appointment needed like another…read moreplace. Doctor was awesome. There is also Ralph's Pharmacy next door. Within in hour we had seen the doctor and had medication. Totally recommend them!!!

Very amazed by the entitlement of one of the employees here. Never did catch her name. My boyfriend…read morewas feeling very ill. He doesn't get home until 7:00pm and most urgent cares close at 8:00pm. So we immediately went to the nearest one, which was this location, and arrived roughly at 7:10pm. As soon as we walk in, who I am assuming is the receptionist, is standing in the lobby and whips around and looks completely confused as to why we are there. I then asked if they were still open, and she goes to say "well yeah, until 7:30, have we seen you before?" I go "well if it's too late we can go somewhere else, but no you haven't seen us before" she goes on to walk into the back behind the counter obviously annoyed and slamming the door behind her. I then brought up once again if we need to go somewhere else we would. She then goes "well it's just like, I have an hour drive home" as if that is supposed to be my problem? If you cannot have any sympathy for someone who is not feeling well, don't work in healthcare. We happily went somewhere else, and they have taken great care of my boyfriend. I will never come back here. So sad to see how many bad apples are in the healthcare field nowadays.....

We are so grateful for this hospital, the doctors and all the nurses. They were super friendly and…read morekind from the start, and were an incredible team of support when I had my baby. We loved all the nurses who helped me through the labor process and my OB for explaining every little process that made a first time momma feel super comfortable. And they were super open to telling their birth stories which helped me a bunch going into the process. The nursery nurses were amazing as well! As first time parents we were nervous and totally put the diaper on the wrong way the first time. The nurses laughed with us and helped us through the whole thing - diaper changes, how to bath a baby, when to feed them etc. I am so grateful that they took care of both mom, baby, and even dad! We totally would recommend this hospital to any women needing care.

I have been a patient at Lakeside for 4+ years, and recently delivered my first baby there. It was…read morean even more exceptional experience than I could have imagined. The facility is beautiful, but the staff made all the difference they were compassionate, attentive, and incredibly supportive during such an important and anxious moment in my life. I'm so grateful for the care I received and wish everyone could have the experience and support of a Lakeside delivery. Dr. Pinard and my L&D nurse Casey were the absolute most supportive throughout my whole pregnancy and delivery. Thank you!

We have been taking our child to be seen here for the last five years since relocating to the area…read more They have always been accommodating and available when needed for sudden illnesses and sicknesses. There are various schedule options which is very convenient for my work schedule. The staff is always kind and the office is very friendly and accommodating to the children. My child never has an issue when I say we're headed to the doctor's office. She loves the fish tank in the waiting room and the way the patient rooms are decorated, it provides a great focus talking point for the children why they are in the room waiting. We have seen various staff members and all provide a great quality of care. We are very pleased with the service provided and would recommend this pediatric care to anyone for their child. Very blessed to have found this place.

I've been taking my kids here since they were born and I definitely recommend. Everyone is super…read morefriendly, & helpful! They also do same day appointments if your kids need to be seen. Definitely recommend!!